Paul Graham Advises Founders on User Problems
Paul Graham advises founders to probe user problems instead of requested features.
Paul Graham posted that when founders talk to users they should ask about problems users have rather than what features they want. In the best case this leads to features users would love but never request themselves. He noted that founders should expect multiple cycles of ask and build. Jeff Weinstein retweeted the post. Shreyas Doshi retweeted a reply from Varun Godbole recommending Shreyas's Product Sense course and the book The Mom Test for learning from users.
When you go talk to users, don't (just) ask them what features they want. Ask them what problems they have. In the best case this will lead you to think of features they'll love but would never have thought to ask for. And expect to go through multiple cycles of ask-and-build.
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Paul Graham Advises Founders on User Problems
Paul Graham advises founders to probe user problems instead of requested features.
Paul Graham posted that when founders talk to users they should ask about problems users have rather than what features they want. In the best case this leads to features users would love but never request themselves. He noted that founders should expect multiple cycles of ask and build. Jeff Weinstein retweeted the post. Shreyas Doshi retweeted a reply from Varun Godbole recommending Shreyas's Product Sense course and the book The Mom Test for learning from users.
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2 postsWhen you go talk to users, don't (just) ask them what features they want. Ask them what problems they have. In the best case this will lead you to think of features they'll love but would never have thought to ask for. And expect to go through multiple cycles of ask-and-build.