TechnologyAmazon blocks Meta’s Muse shopping agent from its store
Amazon says third-party buying agents must identify themselves and obtain a retailer’s permission before accessing accounts or processing transactions.
TLDR
Amazon has blocked Meta’s new Muse agent from browsing and buying products on Amazon.com, Axios reports. Amazon says it had not authorized Muse to access customer accounts, scrape data or process transactions, and argues that third-party purchasing agents must identify themselves and respect a retailer’s choice about participation. Meta did not comment to Axios. The dispute shows that AI shopping agents depend not only on model capability but also on permission from the websites where they act, particularly when accounts, payments and retailer data are involved.
Amazon blocks Meta’s Muse shopping agent from its store
Amazon says third-party buying agents must identify themselves and obtain a retailer’s permission before accessing accounts or processing transactions.
TLDR
Amazon has blocked Meta’s new Muse agent from browsing and buying products on Amazon.com, Axios reports. Amazon says it had not authorized Muse to access customer accounts, scrape data or process transactions, and argues that third-party purchasing agents must identify themselves and respect a retailer’s choice about participation. Meta did not comment to Axios. The dispute shows that AI shopping agents depend not only on model capability but also on permission from the websites where they act, particularly when accounts, payments and retailer data are involved.