Matt Turck#1511
"I'd like to cancel my flight from Boston to..." You pause to check a date. The agent cuts in: "Got it, where to?" Now you're talking over it to finish your own sentence. That's acoustic turn detection. Semantic VAD waits because it knows you're not done: http://gradium.ai/blog/semantic-vad
Matt Turck#1511"I'd like to cancel my flight from Boston to..." You pause to check a date. The agent cuts in: "Got it, where to?" Now you're talking over it to finish your own sentence. That's acoustic turn detection. Semantic VAD waits because it knows you're not done: http://gradium.ai/blog/semantic-vad
Users praise Gradium's Semantic VAD for correctly handling mid-sentence pauses like checking a date, where acoustic VAD fails but meaning-based detection continues through the silence.