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Text AI Interfaces Increase Cognitive Load in Knowledge Work

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Ethan Mollick@emollick#175inAI

The default wall of text is a flawed way to connect with AIs, partially because people don't want to read all that & partially because, if they do, it is full of too many distractions which cause excess cognitive load (as paper shows) & partially because AI writing is only okay.

6:31 AM · Jun 1, 2026 · 2.8K Views
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Ethan Mollick@emollick

It is why Google's experiments with interesting interfaces (Stitch, Flow) are important, as is Claude Design. It is also why I think a single text-based everything app that was originally optimized for coding has limits when applied to other kinds of knowledge work.

Ethan Mollick@emollick

The default wall of text is a flawed way to connect with AIs, partially because people don't want to read all that & partially because, if they do, it is full of too many distractions which cause excess cognitive load (as paper shows) & partially because AI writing is only okay.

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Text AI Interfaces Increase Cognitive Load in Knowledge Work · Digg