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- miker71, on 10/12/2007, -0/+1ITIL
http://www.itil.org.uk/
It's more than *just* control. -
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itworld.com — Results from the IT Controls Benchmark survey, published by the IT Process Institute, show how organizations can begin to move from good to great when handling IT control issues. In this interview, Gene Kim, co-founder of the IT Process Institute, shares the two top controls that are universally present in high performers.