What is Digg?752 Comments
- BuzzLightyear, on 02/05/2008, -19/+579I'm still waiting for Google to come up with a better, cheaper alternative to eBay.
Their monopoly needs to end. - SpencerLavery, on 02/05/2008, -72/+515Completely agree with this move. I'm sick of Sellers emailing me post-auction stating "leave me feedback and I will leave you feedback". Bollocks. I've paid, I've completed my end of the deal, therefore feedback is due now! Any seller that holds me to ransom over feedback like that gets an earful and a complaint to eBay. Nice to see they're finally listening.
- techstar25, on 02/05/2008, -16/+310Here is example of what they are trying to prevent:
Once I bought a game from a lady on eBay, but when I paid she never sent the game.
I left negative feedback like "I paid immediately but weeks later she never sent item and won't respond to emails".
She then left me negatve feedback "Buyer is mean and not very understanding".
WTF?!?!
Out of over 200 transactions, it's the only negative I've ever received. - Bukowsky, on 02/05/2008, -21/+311But what if you have a negative experience or the buyer tries to back out? They deserve to get a negative feedback... Seems to me that this limits a seller's options...
- whathappened, on 02/05/2008, -14/+237"My name is mustapha alhamdi alo barakh ak khan. I would like to offer you the sum of $450 for your item. i am willing to pay this price even though you are only asking for $50 because i would like it shipped to my son in lagos, nigeria whos birthday it is this weekend. i will pay you CASH via western union. i have already made the payment, once you have sent the item you will be provided with the MTCN number to collect it. please reply promptly, my son in lagos nigeria is very important to me.
PS, i dont like ebays new feedback system" - glasgowm, on 02/05/2008, -8/+203They should just make it so that neither comment can be seen until both are made.
ie: you don't know if you've been left negative feedback until you leave feedback. Doing it this would would ensure that the ratings would be a accurate view of the transaction rather than a seller simply leaving negative feedback because they received it.
They've simply taken the advantage away from the Seller - and given it to the buyer. It's shocking, the buyers already have to deal with eBays ridiculous fees (almost $7 per listing + 15% for every item sold) - Woecip, on 02/05/2008, -12/+193BETS DIGG ARTICLE EVER. RECOMMEND. A++++++++++++++++++++++
- BloggerJohn, on 02/05/2008, -31/+186I agree, been screwed over by too many sellers sending me 'top quality goods, not made in china!!' that then turn up with a postal stamp from hong kong. Then I can't leave them negative feedback, because i'll get it right back and tarnish my own beautiful feedback rating. This should impove things
- MindStalker, on 02/05/2008, -1/+154+1 positive feedback: ---BUYER SUCKS ASS-----
- coheedcollapse, on 02/05/2008, -5/+147I'm not sure where I stand on this issue. I'm just sick of people who obviously haven't ever shopped online leaving me bad feedback. I sold all of my school books last year and some girl gave me negative feedback because apparently she expected $3.00 media mail to get my book across the country in two days. It was my first negative feedback, but I would have been pissed if I couldn't respond.
On the other hand I'm always scared to leave negative feedback on items that are obviously not what was stated in the auction as well in fear of retaliation. - jorazzle, on 02/05/2008, -2/+121Why not put the feedback's into a queue so that the feedback you left isn't displayed to the other user until that user provides their feedback onto you? That way there is no retaliation.
It's pretty simple.. we're using it in the web app we're building and it's tested nicely. - saferwaters, on 02/05/2008, -14/+129This move is horrible for honest sellers. There is no shortage of unethical buyers out there who will make false damage claims, or state that the wrong item was sent, an item was missing, etc. With the new policy, unethical buyers can blackmail the seller into getting what they want. Also, this gives a buyer the power of giving an unjustified negative/neutral even if they get the product, but are unhappy with it for any reason. If I were selling some Epson printer that is NIB and the buyer isn't happy because the ink nozzles clog easily, I shouldn't be responsible because the buyer didn't do any research on the product. But the buyer can pretty much leave any feedback they desire since they won't be penalized back.
- sockpuppets, on 02/05/2008, -23/+111I just needed to pop in here and say eBay and its gimp paypal are suck. They're the suckiest sucks that ever sucked. Even my friend Sucky McSuckerson says so.
It's time for a viable alternative. - Klisk, on 02/05/2008, -18/+95Forget it. As a seller, I just recently got a negative feedback because, and I quote: "Seller shipped item on monday. Received saturday. Shipping was TOO SLOW!" Now that's bullocks. 5 days is too slow when the shipping was FREE and I marked my shipping method as USPS priority!?
As a seller, it's RESPONSIBLE to wait for the BUYER to leave feedback first so that it ensures you won't get neg'd by people like this. Why leave feedback and basically 'close' your side of a transaction... When the transaction isn't over? Nothing is over until the customer is happy, and henceforth they should leave feedback first. Allowing the seller to leave feedback gives them the leverage to not get screwed by conartists. Someone won't leave a silly "Oh, shipping was slow, neg..." comment when they know they're going to get a "Neg: It took 5 days, that's too slow for you!?" In response.
All this is going to do is give the buyer the freedom to neg the seller for even the most LITTLE, insignificant reasons -- "Seller didn't use next day shipping, why not!?!?!?!" "That isn't my favorite color shipping box!" Etc. Seller's will get neg'd if there's a delay in the post, or if the buyer just FEELS like it. It will not work out for the seller, and for the casual ebay seller, it will ruin their chances of selling anything. - inactive, on 02/05/2008, -2/+63I've had problems with buyers extending past just that. I've had a buyer wait until the last second before I could file a compliant with eBay for a non-paying bidder (a week), then they told me they were in fact out of the country and could have the money within a week or two. I waited, and when they finally got back to me they expected me to pay for the increased shipping overseas, and to an unconfirmed address. Some buyers deserve negative marks.
- BloggerJohn, on 02/05/2008, -11/+68For buyers its simple, like the article says - if you pay, you're a good buyer, so no problems there. If you dont pay, then ebay is handles it with a non-payment strike, so no need for negative feedback there either.
- MadKennyP, on 02/05/2008, -7/+64Are you mean? Maybe the seller knows you outside of the eBay world. Are you actually dating this seller?
- sockpuppets, on 02/05/2008, -2/+55SELLER GAVE ME THE CLAP WOULD NOT RECOMMEND! AVOID! - - - -
- inactive, on 02/05/2008, -0/+42I hate the ebay feedback system, and honestly ebay users are horrible (not all but most) especially when it comes to electronics. For instance, i sold an xbox360 on ebay, i noted all sales are final, the buyer did not choose insurance (i purchased insurance anyway, out of good habit) i shipped it, when they got it, they claimed it was damaged and demanded i send 100 dollars to cover the cost to "fix it" i advised them to contact fedex about the shipping damage. They then, went to paypal, and had the payment they made froze in my bank account. I demanded that they send back the entire thing , and refused to give 100 dollars (they refused to file with fedex) chances are i will end up with a different xbox than what i sent, scammed by the buyer.......
- compulsive1, on 02/05/2008, -1/+42That's when you leave a neg. "Seller didn't deliver goods. Blackmails customers for feedback" then you report to eBay or Paypal "refund request goods not received". See how long he will be in business on eBay.
- sockpuppets, on 02/05/2008, -1/+41IT'S A TRAP!
- banmaster, on 02/05/2008, -3/+42ALL ebay had to do was just change their system so the seller MUST leave feedback BEFORE the buyer.
There is no need to stop them leaving negative feedback completely, just make sure they aren't using extortion to coerce buyers to never leave them negative feedback. - jasondragon, on 02/05/2008, -0/+38This seems more logical than eliminating negative feedback.
- acatzr800, on 02/05/2008, -5/+43*cough* Craigslist.
- jeriqo, on 02/05/2008, -6/+42Couldn't agree more. eBay is almost as bad as MySpace.
- coheedcollapse, on 02/05/2008, -0/+36Actually, I sold via half.com (an affiliate of ebay that still uses the feedback system). I mentioned in the listing that the item would be sent via media mail unless they specified that they'd like to use another method. On the same listing I also stated that while media mail will usually arrive in a couple days, it can take up to a few weeks. The book got to her house in 7 days.
That and before you leave negative feedback on half.com it says "Before you leave negative feedback remember that media mail may take up to 2 weeks to arrive!". - inactive, on 02/05/2008, -0/+35Well, that's lovely. So now if I get a non-paying buyer on an auction I get to dance through eBay's useless grievance system (which never solves anything) and can't even leave negative feedback for the deadbeat.
- lf120781, on 02/05/2008, -1/+36The problem wasn't detailing the cost it's that in order to send something to a buyer so that it doesn't cost you an arm and a leg is if you send it via Media Mail. Unless they paid for express delivery they shouldn't expect to get there item in any thing under a week. They obviously never shopped on-line before.
- CarzorStelatis, on 02/05/2008, -4/+38Removing the ability of sellers to leave negative feedback isn't the same thing as banning negative feedback. Even the BBC corrected the error in their headline (which has been ripped verbatim by this submission), buried as inaccurate.
- GrandCzar, on 02/05/2008, -2/+35Ok, here an example of what I've dealt with as a seller.
I sold a plant on eBay, the winner payed imminently, and I shipped the item the next day. The buyer then emailed me and said "I want that shipped in May". I told her I didn't want to keep the plant till may, that I sold the item to send then. She said that "other companies ship when it's time for her to plant. " She left me a negative feedback because I shipped the item right away. - Under this system, what am I suppose to do....
Oh and eBay didn't remove the feedback when i asked about it... so there you have it. - jun2san, on 02/05/2008, -1/+33You had me at "I sold a plant on ebay."
- wordup, on 02/05/2008, -2/+34Title is pretty misleading here. Ebay is doing away with negative feedback received FROM sellers.
- macfanboi, on 02/05/2008, -2/+34Good luck finding products not 'Made in China'
- gearsofwar05, on 02/05/2008, -10/+42I agree with this change 100%. I bought a repair manual on CD a year ago. I get the CD and in the instructions it says leave positive feed back and I will send you the password. If negative feed back is left you will not get the password. Thats BULL. I pay for it, it's mine. That would be like Ford saying after you buy the car, give us good feed back and we'll give you the keys.
- elusiveqc, on 02/05/2008, -1/+31Almost the same thing happened to me. I waited six weeks, didn't receive the product and seller would not reply to emails. Submitted a 'not received' file with paypal... the seller still did not email me. Instead he gave me negative feedback saying 'sellers beware, buyer files fake complaints'. Anyway got my money back in the end but the mark is still there. When the seller finally contacted me it was only to demand that I remove the negative feedback that I'd submitted in response to theirs.... Umm yeah.
- eviljim, on 02/05/2008, -2/+32I don't think you've ever sold on eBay.
I received negative feedback for "overcharging for shipping" (I charged $7. The $7 was incredibly clear in the auction, listed no less than 3 times. And it was for 2nd day air). I stupidly had already left positive feedback, even though the person did not deserve it.
I also received a negative feedback for "reselling items for a profit". I bought something for less than I sold it for, thus, I deserved negative feedback.
It's not common - for me it was about 1% - but it happens. And if you do that, it means you are NOT a good buyer, and deserve negative feedback. - blairanderson, on 02/05/2008, -5/+35Why not just hide the feedback until the transaction is completed and both parties have left it. Then you can't base the feeback you're leaving them on the feedback they left you.
feedback feedback feedback - AZTriGuy, on 02/05/2008, -0/+30Depending on your perspective or lifestyle, that could still be positive feedback . . .
- inactive, on 02/05/2008, -6/+35This is all about profit before ethics. In the same way that most people dont leave negative feedback, it is also true that most people who never receive their goods or receive faulty goods are never refunded.
- SickBoy, on 02/05/2008, -1/+29Nice try, troll...
- Scira, on 02/05/2008, -0/+27I bet i know what your friend does for a living.
- iamnos, on 02/05/2008, -0/+25That would have saved me (as a buyer) from negative feedback. I won an auction for a cell phone, and paid within minutes of the auction ending (as is my normal practice). Went through a bunch of annoying steps to give him my shipping address through some third party service.
The listing said 2-3 days until the item would be shipped. After a week I emailed, they said a couple more days. A few days go by, I email again, no response. Couple more days, I say if I don't have confirmation from the courier that the item has been shipped I'll be reversing payment. Items gets shipped that day.
When it finally shows up, its as ordered and everything is fine. I left NEUTRAL feedback saying seller took two weeks to ship. HIs excuse? I live in Canada and the auction ended the day before New Year's eve. So apparently, it took him 7 business days to figure out how to write a postal code, and "Canada" on the shipping label.
In return he leaves me negative feedback (the only non-positive one I have to date). I wish I could change my feedback to negative. - Godlike, on 02/05/2008, -4/+29That's when currently, you as the seller get to leave feedback for her stating "Buyer does not seem to understand that selecting cheaper shipping means a longer wait".
- BloggerJohn, on 02/05/2008, -3/+28LOL he's joking, chill
- cbrunet, on 02/05/2008, -9/+33I had a terrible experience with a seller, and for the first time ever left negative feedback. You know what they did? They left the exact same feedback I left them word for word, and followed it up with an email stating that if I didn't remove my negative feedback they were going to keep mine there. The biggest issue is is that I had probably 15 items of feedback, so it brought my rating way down, wherein they had over 500 items, meaning it brought down their rating next to nothing. It's abuse, flat and simple, and I'm OH SO GLAD they are changing this.
- SatansSpatula, on 02/06/2008, -1/+24BUYER IS WITHDRAWN AND REFUSES TO CUDDLE. ALSO, PASSIVE AGGRESSIVE.
- keith22, on 02/05/2008, -8/+31HAHA! Love it, replace one Monopoly with a bigger one, brilliant :)
- banmaster, on 02/05/2008, -0/+22So? You have their address. Just send them lots of boxes filled with dog ***** and then burn theiur house down.
Simple! - inactive, on 02/05/2008, -5/+27err .. idiot..." It's shocking, the buyers already have to deal with eBays ridiculous fees (almost $7 per listing + 15% for every item sold)"
The sellers have to deal with the fees. geeze. - vertinox, on 02/05/2008, -3/+24You could leave a comment: "Great buyer! Did not send funds as promised! :) A+"
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