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41 Comments
- DoctaStooge, on 10/12/2007, -0/+16I don't think its a bad idea for them to try this, but $30/month for 200 minutes/month is not a good deal at all from a consumer viewpoint.
- inactive, on 10/12/2007, -0/+14Hey, comcast customers aren't that bad.
- HaltingPoint, on 10/12/2007, -0/+8This must be one of those things where they try doing something in a manner that is guaranteed to fail so they can turn around and say "look, we tried it, nobody wants it".
- signal15, on 10/12/2007, -0/+7At $33 fro 200 minutes, I hardly think it will be competitive at all. That's ridiculous pricing.
- aristoworks, on 10/12/2007, -0/+5Like we could depend on the company with worst customer and a usually sub-par technology.
- foxhoundadmin, on 10/12/2007, -0/+5@ strictnein,
too bad you weren't here for last year's dns fiasco. it was FUN! :D
oh yeah, if you have more than 3-4 tvs in your house connected to cable, and a weak pole/line, good luck getting a maintenance crew to come out and fix the problem. the best comcast will do is send about half a dozen technicians over a period of two months who all do the same damn thing over and over again and never fix the problem.
comcast service sucks, comcast support really sucks, and comcast pricing sucks; and this proves it.
i can't wait for verizon fios (including internet, phone, and tv) to come to my neighborhood. it's down in the rich people's back yard no less than five miles away from me! - darwinsplato, on 10/12/2007, -0/+4Yes, sign me up because I would love for Comcast to become a greater monopoly than it already is. It can only get better once I allow this ***** company to have a stronger grip on my money.
/sarcasm - f4st4word, on 10/12/2007, -0/+4200 minutes for $30/month sucks, IMHO.
And why why why can't cell phone companies quit playing "let's make a deal"? It is about freaking time for either fixed-rate all-you-can-eat cell phone plans, or at least non-confusopoly-based pricing schemes.
Until this happens, I'm sticking with VOIP. - digitalrift, on 10/12/2007, -1/+5seeing the "that's comcastic!" commercials makes me want to stab someone. Comcast's service blows, unfortunately it's not just an option, it's the ONLY option for broadband access around my neck of the woods.
- roder, on 10/12/2007, -1/+5it's actually not comcast providing the serivce, its a MVNO through Sprint.
watch over the next few months Time Warner and Cox will be offering similar deals. - austindkelly, on 10/12/2007, -0/+3Thats way over priced, but I would not expect anything less from Comcast. I think I pay about 55$ give or take a mo for 1000 anytime mins and data package for my MDA.
- foxhoundadmin, on 10/12/2007, -1/+4comcast sucks.
and why did krose digg this? comcast shut down his network (techtv)...
techtvtechtvtechtvtechtv :P - inactive, on 10/12/2007, -1/+4Take it from me, Comcast is a thousand times better then Time Warner.
- UltimaNut, on 10/12/2007, -0/+3"he price is $33 a month for 200 minutes"
Who the hell at COmcast thought that this was a good price? - mock, on 10/12/2007, -0/+3comcast finds another way to screw their customers for mo' money.
- strictnein, on 10/12/2007, -2/+5Too bad you've got crappy cable service. I had heard so many horror stories about comcast that when I got moved from Time Warner to them I was really worried.
So far it's been great. Speed increased from 5Mbps to 6Mbps (all usable - I regularly hit 5.8-6Mbps) and burstable to about 8Mbps. - DCMacHead, on 10/12/2007, -5/+8I'm gonna have to say too little, too late, and too much. Why pay for something on a monthly basis when you can download Skype for free or use your cell phone?
- h0dg3s, on 10/12/2007, -0/+2That price is ridiculous considering they're charging over double what Vonage charges for 500 minutes. Hell, they're even charging more than what Vonage charges for unlimited minutes. Somebody should get fired over this one.
- MistressRoninS, on 10/12/2007, -0/+2I used to use Comcast, and when they joined hands with AT&T way back when.. it was at first a customer service catastrophic disaster that makes their customer service now look pristine. Our apartment complex offered free basic cable service too, had it when we moved in but when we canceled our Comcast service, Comcast took away the basic cable and since then Comcast told us that even though our complex paid for free basic, we would have to pay for it in order to have it back. I have resigned from TV all together because it was impossible to have it without getting some service from them or another company just for general television viewing.
After realizing that the area is limited for internet services outside of Comcast, I chose to look into them again when they seemed to get their act together, then I found out that they offered a lower priced broad band service ONLY to those customers who were already subscribed to their cable TV service, basically pushing you to subscribe to their cable TV even if you don’t want it, just to get a lower internet service rate.
All of these issues compiled, make me ever resistant and highly reluctant to subscribe full circle to anything like cell phone service from them. Adding cell service is just one more way to monopolize every avenue of the customer’s communication options. Fankly the concept of having their customer service for my cell phone service is a nightmare.
There are far more competitive services flat rate available.. its a good idea for them and all other companies offering cell service to wake up and start being competitive for a change. - luservegas, on 10/12/2007, -0/+2Given the reliability of Comcast, I really don't think that I'd use them for something critical... Like relying on them to be working in the event that I need 911 service. They are so insanely incompetent... I moved a few months ago and had service put in my new house. For some reason, they decided that I wanted all new email addresses. After I paid a transfer fee. The tech even mis-spelled my name when creating the new email address - even though it was written plain as day at the top of the service ticket. It took over a week to get it straightened out. *All* of my emails got bounced in that period. In the words of the level 2 tech "Boy, this is really messed up." Setting up my new cable modem (which involved giving them a MAC and serial # to enter in their system) took an hour and a half. I talked to 7 different people.
Avoid at all costs. The day that I have another option available for either service I use from them (cable tv and internet), I am switching. I don't even call them unless something is so ***** up it's totally unusable - they usually make something worse before they even halfway fix it. I've got one cable box that has 5 or 6 flaky dig channels and unusable On-Demand, but there's no way I'll call them on that because by fixing that, they'll probably screw something else up.
Oh yeah, one day a Comcast Tech showed up at my old house and disconnected all of my cable at the pole. I went out there to ask him what the hell he was doing and he told me that I had called and ordered a disconnect. Needless to say, that wasn't something that I was looking to get done. I asked him to check with dispatch - he got in his truck, rolled the windows up and locked the door. I guess the conversation was over at that point.
It's just not worth the time that I have to spend dealing with their stupidity. I've got better things to do than sit on the phone getting shuffled around to morons who can't find their ass with two hands. - ElRayQuieres, on 10/12/2007, -2/+4Many people use less than 200 minutes and many carriers don't offer plans with less than 300-400. $/minute might be more, but some people could save $/month compared to some major carriers
- xcoastie, on 10/12/2007, -0/+2foxhoundadmin
"oh yeah, if you have more than 3-4 tvs in your house connected to cable, and a weak pole/line, good luck getting a maintenance crew to come out and fix the problem. the best comcast will do is send about half a dozen technicians over a period of two months who all do the same damn thing over and over again and never fix the problem."
Try to throw a few digital boxes in there and no way it will work. I used to work for cramcast and it was horrible. I would try to fix situations that you described and all the "line techs" were either useless, clueless or both. They were too busy hiding out in parking lots smoking cigarettes to fix the problem. Management could care less because there is such a monopoly that a few customers don't matter.
We were told to charge the customers for each service call we did. That way if we could not fix the problem at least the customers would get tired of getting charged and stop calling.
So from an inside perspective they will screw up the wireless service one way or the other. - zirconx, on 10/12/2007, -0/+1"I don't really mind the 200 minutes for $33. Right now I'm paying $45 for 500, but I use maybe 60 of them. That was just the cheapest plan I could find."
There are better deals out there. I just signed my mom and sister up with a company that has nationwide digital service, $20/mo for 100 minutes. No contract. And they had a $10/mo plan if you *really* didn't need many minutes. Then run on Verizon's network so coverage is pretty good. - Pluckie, on 10/12/2007, -5/+6"Why pay for something on a monthly basis when you can... use your cell phone?"
Last time I checked, cell phone service is paid for on a monthly basis... Also, I know a bunch of people would rather have one bill rather than twenty different ones. I'm interested to see if this will be competitive to other cell phone services. - inactive, on 10/12/2007, -2/+3I don't really mind the 200 minutes for $33. Right now I'm paying $45 for 500, but I use maybe 60 of them. That was just the cheapest plan I could find.
/Also because I get to call other verizon people for free.
@Pluckie:
There's also a thing called prepaid. Though a lot of them seem to have a deal where your minutes "expire" after a month. - gjd131, on 10/12/2007, -2/+3I don't know why they're saying that this is a first. Back in the 90s Comcast had cell phone service under the brand "Comcast/Metrophone" in the Philadelphia area, but they sold it off to what I think eventually became Cingular.
- Keddren, on 10/12/2007, -0/+1As with most service providers, your quality of service depends on the area you live in. I worked for Comcast for about 15 months in a VA call center. The service in northern VA was leaps ahead of the service in MD; the quality was better, the techs at the call center I worked for were better trained, and infrastructure in NoVA was leaps ahead of the MD area (Comcast inherited some pretty ***** equipment when they took over service there).
When they started cross connecting the internet service calls between VA and MD, our call volume went from manageable to completely ***** outrageous. We'd have 40+ calls waiting during an entire day shift (when call volume was usually less than that of prime time). The vast majority of those calls were from Maryland. - ChemEng, on 10/12/2007, -1/+2@VTmruhlin --- I use pre-paid phone plans because I got tired of being gouged by the cell phone carriers. I pay $100 for 1000 minutes that are good for a year with T-mobile. Its certainly a better deal than paying the $30-$40/month I was paying and only using 60-100 minutes each month.
- demonicume, on 10/12/2007, -2/+3wow, that 200 minutes for 30 dollars thing has my mouth watering. here i was paying around $80 for something like 2000. hoo-ray!
- XStatic, on 10/12/2007, -0/+1Hopefully this will put pressure on other cellular companies to drop fees and minutes,
I don't need so many minutes and I only want to pay about $30/month! - rhyno2000, on 10/12/2007, -0/+1A somewhat-aside: does anyone have the Comcast "Triple Play" / phone service? Is it decent? We almost never use our landline, and have cellphone backups, so even if the uptime isn't 100%, it looks like a good savings over the triple digits we pay now for internet, cable, DVR, etc...
- xcoastie, on 10/12/2007, -0/+1I believe that triple play is only for new customers and is only that price for a year. Your digital box/DVR and digital channels (anything above basic/expanded) will cost extra.
- KIERANMULLEN, on 10/12/2007, -0/+1@f4st4word - Unlimited service just came into Portland. These guys have been around for awhile, but they just build into major metro areas. I no longer had a cell phone at all. I didnt want it. 1000 min for $40 a month with tmobile (with taxes it was about $50)
Cell phones and Unlimited Plans - No Contracts - http://MyCricket.com - eatsushi, on 10/12/2007, -0/+1it's still an add on towards the rest of that big ass bill
- PhillyMJS, on 10/12/2007, -0/+1I was about to post the same thing. It was Comcast Metrophone back in '94 when I got my first cell phone, then IIRC became Cellular One, and eventually became Cingular. I'm not sure exactly when Comcast sold it off or spun it off during that time, but Comcast was definitely in the cellular business before, at least in the Philadelphia metro area.
~Philly - inactive, on 10/12/2007, -1/+1This is a tad bit off topic but still relevant in the arena of feeling pinned down by high prices from big cable companies due to a lack of choices in your area.
If you're tired of the cable monopolies hiding behind the shield of local regulations, and think they should be forced to compete based on the quality of their products and services please check out this website: http://www.consumers4choice.org
Thanks for reading. - davidsmero, on 10/12/2007, -0/+0It will possibly fail miserably, Comcast is starting to venture into unfamiliar grounds. First the with the home phone service and now this. I am an ex-employee, and I though it was insane the 1st time i heard of it. Just another greedy company trying to dip their hands into everything. No I do not plan to buy this and never will, not after having the horrible phone service.
- fuckingusername, on 10/12/2007, -0/+033 month cell
45 Internet
40 cable TV
35 LAN phone
----------------------
153 month
Its Craptastic! - ElRayQuieres, on 10/12/2007, -7/+5Comcast is much better than my old cable company. The cable modem from them is actually faster and more reliable than the University of Michigan dorm LAN.
- drewskiMD, on 10/12/2007, -3/+1Their first deal might not be that great, but this should end up being better for consumers. If Verizon and others want to get into tv, then its a pretty logical next step for cable companies to start looking at offering better phone service.
- homersaysdoh, on 10/12/2007, -8/+5GREAT! In addition to ***** digital cable and internet I can now get ***** wireless phone service from them!!!! IT'S COMCASTIC!!


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