What is Digg?74 Comments
- ScienceDoc, on 04/09/2008, -2/+27Does anyone still use Sprint? If so, why?
- bigdoof, on 04/09/2008, -2/+22For me, it's because of their plan. $30 for 500 minutes with 7pm nights, unlimited data and text. Unless you work for a cellular provider, there's really nothing that comes close to that.
- johngute, on 04/09/2008, -1/+16because of 2 year contracts
and sero is way to good of a deal to pass up - arunforce, on 04/09/2008, -0/+11Can't go wrong with Norton.
It runs a billion processes, it must be secure! - inactive, on 04/09/2008, -1/+12F. What the ***** does this have to do with anything?
- krische, on 04/09/2008, -0/+10Pretty scary stuff
- theimacguy, on 04/09/2008, -0/+10Guess we should tell dan@sprint.com about this one...
- eyepatch100, on 04/09/2008, -0/+9Way to expose my plans for stalking Sprint customers, *****.
- phantom_mullet, on 04/09/2008, -0/+8i wouldn't touch Sprint with a 10-foot pole, but bigdoof is on the same plan as me: SERO
1.) go to http://www.sprint.com/sero
2.) enter kevin.jones@mail.sprint.com (i made it up and just checked it, it works)
3.) ????
4.) Pay $30 a month for 500 minutes, unlimited web and text, 7PM N&W
I don't work for Sprint...I do know a good deal when I see one though... - opticnrv, on 04/09/2008, -1/+9I've Email Sprint's entire marketing team, and I urge any current customers to do the same.
- ModernChem, on 04/09/2008, -1/+7just an fyi to sprint customers that know how much their customer service department sucks:
ask for the cancellation department everytime you call about a billing dicrepancy or something they messed up, and say that you will cancel service and not pay the cancellation fee because they are not holding up their end of the deal.
this tactic has my family paying 150 a month for 2100 anytime mins, unlimited data and text, and unlimited sprint to sprint.
plus now I have the email address of a manager of customer service at the cancellation dept in Sacramento. comes in handy having documentation of what they say they will bill you. - TheSpook, on 04/09/2008, -0/+6> "they wanted to charge me 900.00 to leave their service when I was out of contract"
What fantasy world do you live in? - potterboy, on 04/09/2008, -1/+7Wow, almost sounds like something that would happen with Verizon.
- Andrewmatt, on 04/09/2008, -0/+5The above post = "I couldn't pass their credit check so I use MetroPCS"
- iofthestorm, on 04/09/2008, -0/+5Google SERO, it's awesome. It's essentially what you would get if you did work for a cellular provider. I'm contemplating getting a SERO plan if/when they get their first Android phones.
- djdingo, on 04/09/2008, -0/+5Is it just me or do I remember hearing about this like a year or two ago?
If so, is it still not fixed? - skizzy, on 04/09/2008, -0/+4His payment is past due
- FluentinSarcasm, on 04/09/2008, -0/+4I was unfortunate enough to work at a Best Buy in the cellular/mobile section, after a month I got signed up for the employee incentives program where you get literally everything on the Sprint network for free, plus a phone of your choice....only $20.00 per month. I quit after about 6 months working there and being the big company Best Buy is, they never update their employee records...so for two years I have hnd completely unlimited service with sprint for roughly $27.00 per month after taxes and insurance.
If it wasn't for that, I would never use sprint after going through all the horrific ***** that I was subjected to. Sprint doesn't even treat the people who sell their phones well. I have had repeated problems with them in the past being an employee, they don't respect their customers, their customer service is abysmal and their rates are outrageous. - tj111, on 04/09/2008, -1/+5Windows Vista with Norton Antivirus is the ultimate in Speed, Productivity, and Security.
- e2superman, on 04/09/2008, -0/+4Contact their board of Directors and let them know how obviously flawed this this (and needs to be fixed):
Here are working email addresses for the Sprint board of directors. Should the special phone line Sprint set up for Consumerist readers (703-433-4401) somehow fail to work out or someday cease working, these represent yet a higher level to which you could escalate a long-standing complaint. We hear you can also use these addresses to submit hostile takeover bids.
Daniel.R.Hesse@sprint.com, William.G.Arendt@sprint.com, Keith.Cowan@sprint.com, Paget.L.Alves@sprint.com, John.A.Garcia@sprint.com, Chris.A.Hill@sprint.com, Len.Kennedy@sprint.com, Richard.T.C.LeFave@sprint.com, Sandra.J.Price@sprint.com, Kathryn.Walker@sprint.com, barry.west@sprint.com, bill.white@sprint.com - TheSpook, on 04/09/2008, -0/+4Hah, precisely what I was thinking.
- zeusthemoose, on 04/09/2008, -0/+3Tried this out on a FAMILY MEMBERS PHONE with permission. I am amazed at how easy it was. For the questions, they will ask stuff like "which of these street addresses have you not lived at" and there will be answers to select from all over the US, obviously the answer would be none of the above. Then they will ask questions like "which of these cities have you not lived in", 3 of the four answers would be from one state while the fourth is from another state; again this is simple to figure out. The third was another street question, 3 of the streets were from one state the other was from a different state. Doing this without permission would obviously be illegal, but its really easy to do! Sprint better get on this asap.
- phybere, on 04/09/2008, -0/+3I didn't realize SERO was this popular... I wonder what percentage of sprint accounts are with SERO? They must know everyone's getting it by now.
- bigdoof, on 04/09/2008, -1/+4...voicemail?
- TheSpook, on 04/09/2008, -0/+3Why not? I've been with sprint for ~6 years, and I've been extremely happy. 7pm N&W, VERY clear calls, reasonably priced plans... My only beef was that their phones weren't as good as the competition (Verizon, SBC), but they've gotten a lot better.
Over the years when my 2 years came up, I always shopped around to see if there was a better solution. Verizon is expensive (here) and has 9pm N&W. SBC's plan was also unimpressive in comparison. I always come back to Sprint.
Note: The last two employers I've worked for offered Sprint discounts for employees, which helped a lot in the decision. I think Sprint has that one right. - Jb611, on 04/09/2008, -1/+4I chose my own password on the site. You might want to try again.
p.s. mozilla can store passwords for you if its your own computer. - logicalnoise, on 04/09/2008, -0/+3just contacted sprint. I've been a member for 6 years and yes customer support is likely not even in this country but I asked for someone to please look into this. Thye said they'd escalate it so maybe their manager in india will see it. ANyways If I don't hear anything about sprint shutting down this option for logging in I'm going to have to switch providers(though sprint has been pretty good to me).
- Pete0430, on 04/09/2008, -1/+4D, C and B sound like amazing choices
- elosorusso, on 04/09/2008, -0/+2The ridiculously easy to answer personal questions. Perhaps I should have prefaced with "other questions include:"
- omercyme33, on 04/09/2008, -4/+6As a Sprint customer (for far too long), I can tell you that their internet ordering/payment system is plain awful.
The reason why they make it so easy to get in is because it is impossible to remember your password - not that I'm an idiot who always forgets my password - but they usually give you a random string of letters and numbers for a password which is case sensitive. So even if you write it down, you risk messing something up when you go to pay your bill a month later.
Then when you request your password, they just send you a new password (another random string of letters and numbers). Even if you remember it, they force you to change it every once in awhile So, even if you have your pass written down somewhere, there is a good chance that you have the WRONG password written down.
Really, the only way to remember it is if you are one of those weird people who are SUPER organized... which I am not. - thailand1972, on 04/09/2008, -0/+2So to get into someone's account and spend their money, all I need to do is know their mobile number, then answer 3 multiple choice question correctly? Glad to see companies take security so seriously /sarcasm
- Clitumnus, on 04/09/2008, -0/+2Did they just disable that option? Tried with my account and it was there, now it isn't
- kenplaysviola, on 04/09/2008, -0/+2$40/month = 300 minutes + GPS (Sprint TeleNav) + unlimited data (internet/e-mail) + good reception and service in my area.
- krische, on 04/09/2008, -0/+2The have reasonable prices and the best data network. That wins me over.
- RomeyRome, on 04/09/2008, -0/+2Sprint's GPS tracking service sends periodic text messages to tracked phones, reminding them it's being tracked.
No wet dreams for Mr. Stalker. - Typhoon2009, on 04/09/2008, -0/+2***** Verizon. ***** all the US cell carriers. They all are overpriced, monopolize, and have outdated *****. They should just hit a reset button and do what our friends in Europe do. I hear in the UK you can get pretty much any phone for free with a contract. They're almost always unlocked, so if you travel to France for a few weeks you just get an Orange SIM card and voila! Oh, and they have WAY cooler phones than in the US (because they all have GSM and not this 2G CDMA ***** that should have died with dial-up and cassette tapes)
- cl0n3x, on 04/09/2008, -0/+2Introducing the NEW Sprint Everything Plan. Comes with all the features you need like unlimited data, push-to-talk, voice, easy public access to your online account, and more!
- bigdoof, on 04/09/2008, -1/+3www.sprint.com/sero
They have a never -ending promotion going on, enter savings@sprintemi.com. I'm surprised they don't advertise this more, but I suppose it's some sort of not-so-secret sale. - djclay, on 04/09/2008, -0/+1I use Sprint because it has the best coverage for my area (Texas Pandhandle, middle of nowhere) and they have the fastest network: http://www.pcmag.com/article2/0,2704,2072191,00.as ... . Been with them for 8 years, and yes there has been account mischarges and such, but they work with us on late payments and such very generously. They are probably average for any other cellular companies quality and service, but I have nothing against Sprint for problems.
That's my honest two ¢, whatever thats worth in today's dollar. - phybere, on 04/09/2008, -0/+1Sprint does this, I'm not really sure how the author claims this is possible...
- MorfiusX, on 04/09/2008, -0/+1This is typical unfortunatly. My company does technology support. We often have to call third parties on the customer's behalf. Most of the time, the security is very lax. I called a web hosting company to get DNS records changed for one of my customers a few weeks ago. They didn't ask any question, nor did they call the customer to verify. They just willingly made the change...
- logicalnoise, on 04/09/2008, -0/+1and everything on your phone locked the ***** down.
- masterofshadows, on 04/09/2008, -0/+1nothing comes close to that?
How about my unlimited everything plan (voice, text, data) with no contract for $35/mo
MetroPCS here does a great job, their coverage net isn't the greatest but if you live in one of their covered cities and don't do a lot of travel they are awesome.
http://www.metropcs.com - Nocturnal, on 04/09/2008, -0/+1I'm ready to cancel Sprint and go back to T-Mobile.
- Khast, on 04/09/2008, -0/+1Now that the cat's out of the bag, and it is getting the digg effect... I would assume Sprint will be forced to do something quickly.
*next year same time we get a similar article on the front page, with the same security issues. - Jay730, on 04/09/2008, -0/+1Dan Daniels?
- ModernChem, on 04/09/2008, -0/+1its not like they dont want people to sign up under it, they are still making money
- RomeyRome, on 04/09/2008, -0/+1Their data network.
- TheSpook, on 04/09/2008, -0/+1Try it. It asks for your phone number and then confirms that it is part of the SERO offer.
- zeusthemoose, on 04/09/2008, -0/+1Its not compatible with firefox, try ie instead ;)
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