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348 Comments
- vincois, on 03/30/2008, -11/+311I will never buy another Creative product ever again.. I also hope the Digg effect brings down there forum.
- bluegem, on 03/30/2008, -4/+206Dear Creative,
***** you.
Regards,
The Internet - Ashcan, on 03/30/2008, -2/+189I was considering purchasing a Creative card next week. This story showed up just in the nick of time. I'll put my $$$ into another company's product instead.
- GOVATENT, on 03/30/2008, -2/+149Can't we sue Creative? If they say the cards work in vista, but they don't work 100 percent. I have first hand problems with this.
- FarcicalFart, on 03/30/2008, -0/+136His driver:
http://thepiratebay.org/tor/4106373/Creative.Sound ...
http://forums.creative.com/creativelabs/board/mess ...
http://forums.creative.com/creativelabs/board/mess ... - brad77, on 03/30/2008, -1/+121Unbelievable. I own an Audigy card, and just recently had to deal with this crap to upgrade to Vista SP1. Here's the text of a message I posted on the forum:
I've been a long time Creative user, and I'm afraid that you've lost me with this one. I have used Soundblaster cards since the 8-bit Soundblaster Pro. Since then I've owned the Soundblaster 16, AWE 32, and a couple cards in the Audigy series. For over 15 years, I've used Creative's cards almost exclusively (aside from a brief stint with the Pro Audio Spectrum 16).
When Vista SP1 was released last week, I didn't see it in Windows Update because the latest driver available for my Audigy 2 ZS Platinum Pro was not compatible with the update. This driver hasn't been updated since March 2007, and didn't work all that well to boot. Analog 5.1 surround was sketchy, and the sub channel didn't even work.
Daniel_K came to the rescue in my situation. I needed to uninstall my drivers to upgrade to SP1, then install his driver package get my card working again. The installation went very smoothly, and my card is working better than it ever has on Vista. There are some quirks, but all surround channels are working as they should, and sound quality seems to be improved over the previous drivers (although this could easily be attributed to the placebo effect).
The last thing that you should be doing is going after Daniel_K. If anything, you should hire the guy to teach their driver team a thing or two.
Sadly, this is not likely a technical issue, but a marketing one. You seem to have made a deliberate decision to leave Audigy users in the cold in an effort to get us to upgrade to your new X-Fi series. Problem is, it doesn't seem to be working. You know full well that your forum here has post after post lamenting your substandard driver support with promises to avoid your cards in the future.
Your strategy may work with casual customers with a sub-$50 card, but not for others who have invested over $200 for a high-end Audigy card with a breakout box. Those people, like me, are still looking for return on their investment, and will be the first to walk away from you when they get snubbed.
Hopefully this is a misunderstanding, and you will work out a deal with Daniel_K. If this doesn't happen, you stand to lose some of your most loyal customers. Given your track record so far, the outlook doesn't look good.
Please. Step up and do the right thing here. Support your customers, and the rest will follow. - inactive, on 03/30/2008, -4/+88What slimy corporate bastards.
- Zera, on 03/30/2008, -3/+85This is already ON the front page, and is even in the top 10....... ! http://digg.com/hardware/Creative_threatens_commun ...
- GOVATENT, on 03/30/2008, -2/+76wtf. This is by far the worst. I know first hand how ***** some of the drivers are. and now they go and do this. I think i will be staying far away from them. I don't know to many other sound card brands, but ill find something.
- 89vision, on 03/30/2008, -13/+72their
- digiwand, on 03/30/2008, -1/+57Vote with your wallet people, it's the only thing Creative will understand. If you don't like how they do business, find an alternative; there are a few out there.
All that said, it's a cheeseball maneuver by Creative that I hope generates some obscene amounts of blowback for them. - toomanymirrors, on 03/30/2008, -1/+51Vote with your wallets!
- cventura, on 03/30/2008, -0/+43Daniel_K's Response:
do know what is right, so I'll stop developing and distributing Creative softwares and drivers.
I'll leave a comment, though.
The funny thing is that you are faster "protecting" your technologies and intelectual properties than providing improved drivers and softwares for your customers.
You purposedly crippled and ruined the Audigy/Live! (Emu10kx) and the Audigy LS/SE/Value/Live!24-bit (P17) drivers for Windows Vista.
This just proves you don't really care about what your customers and what people think about you. - gsadamb, on 03/30/2008, -1/+42I've given plenty of money to Creative since my first Sound Blaster. I'm never giving them another penny. Ever again.
- bincoder, on 03/30/2008, -0/+38Remember back in the olden days, when a corporation knew how to run a business? Creative should take full advantage and hire this guy at a decent salary, not moan and bitch about his talents affecting their power trip. Wouldn't you get more sales if your product covered every OS known to man? Wouldn't increased sales equal increased profit? Isn't profit the name of the game? You could be replaced by some obscure company in China, it's been known to happen before. Get creative, Creative.
- BarryChuckle, on 03/30/2008, -2/+39NO! BAD CREATIVE, BAD!
- iziizi, on 03/30/2008, -0/+35what complete retards. First of all I understand legal rights, but creative have just shot themselves in the foot.
So he was accepting donations given to him, for him spending HIS time developing drivers which THEY should have done in the first place? Time isn't free in this world, and asking for small donations to support him and his time is no crime in my eyes.
Yep creative have lost me as customer, but i think that will go with out saying to anyone who reads the thread. - DietMountainDew, on 03/30/2008, -0/+33As mentioned, already on the front page. But I am also digging this article just to give Creative more bad PR.
- inactive, on 03/30/2008, -0/+27Creative has really lost the glory they once enjoyed in the tech world. I remember going to Comdex in Vegas and they would have by far the biggest crowds in their booths.... giving away all kinds of video cards, sound cards, etc... Times have certainly changed.
- dotancohen, on 03/30/2008, -10/+36Actually, this is part of Creative's secret initiative to get everybody to switch to Ubuntu! "Our products don't work in Vista, use a platform that they do work it"...
(yes, I'm kidding. And yes, I use Ubuntu) - pr0gr4mm3r, on 03/30/2008, -1/+25I was thinking the same thing. Reminds me of the class action lawsuit against Microsoft over the Vista-ready stickers on new computers. I hope Creative gets smacked with a class action suit.
- GliTCH82, on 03/30/2008, -1/+25I have watched this fiasco unfold and as a user of one of Daniel's modified drivers I can't speak enough for the work the guy did, I never gave him a penny and he was fixing Creative's mess, releasing rock solid X-Fi drivers that offer functionality that even Creative couldn't enable under Vista. People blame Vista for a lot of things but its companies like Creative, who for one reason or another choose to not devote enough resources to support their customers and instead find it more profitable to release newer cards that still continue to have plagued problems. I remember having a huge problem with the SB Live card and my VIA chipset in 1998 and my only mistake was that I bought another Creative card in 2006, never again Creative, you have lost my business for good.
P.S. Even Logitech and NVIDIA got their act together. - inactive, on 03/30/2008, -0/+23epic PR fail
I don't think they can dig themselves out of this one. Way to go creative; have fun being replaced by Turtle Beach or the like. - DigitAl56K, on 03/30/2008, -0/+22I have a $400 X-Fi Elite Pro that has been sitting in a box for nearly as long as I've owned it because of all the problems I've had with it even under XP. After waiting over a year for updated drivers from Creative I simply gave up on them. I'm glad I did too, seems like nothing has changed there in years.
I really believe they couldn't give a rats ass about their customers, driver updates for severe problems (e.g. advertised functionality simply not working) take months or years to appear, and even when they do they're still riddled with bugs.
You get what you deserve, Creative, and I say that as someone who has owned most of your cards since the 8-bit ISA SoundBlaster. - neuromachine, on 03/30/2008, -0/+21Again?
- arcooke, on 03/30/2008, -0/+21I WAS going to buy a Creative Zen Vision W (this week as a matter of fact). Not anymore.
Shame, too.. because it really did seem like a nice little media player. - AndrewDB, on 03/30/2008, -1/+21The real question is: Why the ***** didn't they offer him a job?!
- insomniac8400, on 03/30/2008, -2/+22Not sure why anyone buys these any more. Every motherboard has surround sound built in.
- Boogalou007, on 03/30/2008, -1/+21Dang, Creative really pissed off the internets today!
- talonstriker, on 03/30/2008, -0/+19doesn't that idiot know anything about private messages? He just stirred up a PR *****.
- javaroast, on 03/30/2008, -1/+19Creative purposely cripples their drivers and do nothing about it. They sit on their hands getting their customers a working solution for Vista. They should thank the guy.
1.) So what. He wasn't selling any software. He allowed people to donate if they wished. His hacks were available gratis. It didn't hurt Creative and it made their drivers actually do what Creative advertised it could do. 2.) He was using the drivers Creative distributed. 3.) BS Dolby has nothing to do with this. 3.) I call BS. The cards are clearly advertised as Dolby cards. - DigitAl56K, on 03/30/2008, -1/+19BTW, for anyone looking for alternatives to Creative cards in the consumer soundcard space, I found links to these products on the Creative forums, and they both look pretty good:
Asus XONAR:
http://event.asus.com/audiocards/2007/xonar_d2_d2x ...
Razer Barracuda AC-1:
http://www.razerzone.com/index.php?main_page=produ ... - Shogi, on 03/30/2008, -1/+19Unless you're an audiophile, most onboard sound cards these days are more than enough. My mobo was $100, has built in 7.1 support, and generally sounds great.
- paulmer2003, on 03/30/2008, -1/+19Don't buy Creative. Their drivers suck, no ***** Vista support, terrible linux/bsd support, etc. Need I say moar? Also, if looking for a nice card, buy a M-Audio. Much bettar.
- Comp1demon, on 03/30/2008, -1/+18UGH lets Digg the original story with over 2900+ diggs already... Don't need a repost. - Or maybe Creative Labs is so Stupid that a Repost is in order to show off how stipid a move Creative made.
- rblancarte, on 03/30/2008, -1/+18To both Ashcan and evensong - the Creative "monopoly" is not at all true. There are many other sound cards out there that do as least as much as, and mostly more than Creative cards. The problem is that, they have done enough to make sure that they have a major market share, AND on top of that, they are the only one's getting advertising/reviews.
Some links to some reviews (to help free your mind)
http://www.tweaktown.com/reviews/1173/asus_xonar_d ...
http://www.elitebastards.com/cms/index.php?option= ...
http://www.nvnews.net/reviews/hda_xplosion/index.s ... (older, but can lead to newer stuff)
I would just say, don't believe that Creative is the only game in town. They have worked to make it look that way, but don't believe it is true. - Khast, on 03/30/2008, -2/+18I personally won't buy from Creative. There are other fish in the ocean, and it is this corporate mentality which often causes their demise. None of my current computers have specs which would run any of their current cards, but what I am understanding about the current line of cards, I wouldn't want that anyways.
I mean, wow, with the right software, all one really needs is a soundcard which is capable of 44KHz samples, 2-4 channels (5 if you want a sub) I can understand a video card being "top of the line" but a sound card doesn't need to be way beyond the hearing capability of the ear.
It is just like that $7,000 speaker wires *****....if you can't truly hear the difference..why go out and spend the extra money. My current card is sufficient for what I listen to, and I see no need to go out and buy a new card, just to get more stupid features which are already available via the software I use.
As far as the Vista drivers ***** goes.... I really don't know what to say... Microsoft must really be advertising for Mac, or Linux...as I refuse to go to another Windows 95/Windows ME ***** operating system that has 1/2 the actual functionality, but is prettier than it's predecessors. I am waiting until either the problems are gone, or they create another OS which actually does work. (I can wait, I am not a gamer, and have done well on all my previous computers...which lasted usually through the OS bug hunt.) - inactive, on 03/30/2008, -2/+17I don't think they're going to crash their forum.
- merwin, on 03/30/2008, -0/+15It's exactly the same except for the fact that it's completely different. Creative Labs is DISABLING features that were enabled in XP.
- yingjai, on 03/30/2008, -2/+15Fail.
Ironically, I was going to reply to 89vision. I fail. - inactive, on 03/30/2008, -1/+14That's like saying you'd never trust a German again.
- inactive, on 03/30/2008, -2/+14F you Creative.
The sound card monopoly has got to stop. - bingo000, on 03/30/2008, -0/+12Doood, did u not see the same post of the same topic that has almost 3000 diggs?
- yawnstretch, on 03/30/2008, -1/+13The people that do the mostly thankless tricky jobs that hold the world together become invincible when you target them with your "all-powerful" IP laws. Creative, sorry but you're screwed.
- inactive, on 03/30/2008, -1/+12STFU you Creative fanboy.
- flashback99, on 03/30/2008, -4/+15Pure BS. Motherboard manufacturers have been using high quality audio components for years now.
- 10goto10, on 03/30/2008, -0/+11***** those Creativeonaliastst.
- archivist, on 03/30/2008, -1/+12i bought a creative USB live webcam for notebooks and the irony is that it does not work with compaq notebooks, and other toshiba notebooks regardless if your OS is XP/Vista/OSX it just would not work with notebooks. but it works in PCs.
creative should be boycotted. do not buy their products. - Davers, on 03/30/2008, -0/+11I had the same feeling. It's as if he wanted to say "ATTENTION EVERYONE. ***** YOU."
- iDe1337, on 03/30/2008, -3/+13"Their" implies ownership.
"They're" is short for "they are". -
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