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183 Comments
- Zaxcomp, on 10/12/2008, -9/+182Xbox: Crashing Before Reaching Your Home
- vsujohn2, on 10/11/2008, -5/+145The Red Rail of Death
- seltaeb4, on 10/12/2008, -14/+151Microsoft products cause everything to crash, it seems.
- adairnic, on 10/11/2008, -2/+126I am not sure how DHL expected this would end if they refused to compensate Microsoft, or any other company with goods involved in this type of accident.
- stutimandal, on 10/11/2008, -5/+112DHL deserves it. They keep "missing" packages without any penitence, as if it is normal. Now deal with the big guy having a whip.
Even if the train got derailed, it is their job to keep/provide insurance for lost products. - Nidy1, on 10/12/2008, -4/+51Huh, it seems a little over 21,000 Xboxes were just put on Ebay.
- doublefelix, on 10/12/2008, -1/+44Somewhere in Texas is a hobo with a whole lot of bargaining power.
- inactive, on 10/12/2008, -2/+42DHL accidentally the whole train.
- Buchanan439, on 10/11/2008, -2/+39Because of a train derailment...how far could the train have gotten?
- DeskFlyer, on 10/12/2008, -3/+39You have a talent for being a superb douchebag.
- trademark912, on 10/11/2008, -1/+36Drop Handle and Lose, at it again...
- Nubz0r, on 10/12/2008, -0/+34DHL is a terrible carrier.
2nd Day Air does not mean a week from next Friday. - ileftfark, on 10/12/2008, -1/+30It's gonna be a good Christmas in McAllen, TX this year.
- zeroshiftsl, on 10/12/2008, -0/+23I swear people don't read the articles anymore.
- habbofresh, on 10/12/2008, -1/+24The train made it all the way to the crash.
- inactive, on 10/12/2008, -2/+24Where exactly in Texas?
Just curious...
*calls up U-HAUL* - monkeyv, on 10/12/2008, -1/+22A company who ships alot of freight and wants to do it cheaply?
- GregFD3S, on 10/12/2008, -2/+22$2,000,000 in damages for 21,600 Xboxes? That's about $92 per Xbox.
- GorfTron, on 10/12/2008, -8/+27Microsoft, just sell the broken XBOXs. Nobody will know the difference.
- MoeWasHere, on 10/12/2008, -1/+20Like the rest of us Microsoft learns a painful lesson as to just why DHL is cheaper - THEY SUCK!
- passedoutghost, on 10/12/2008, -1/+19I'd actually like to have a look at the contract that MS signed with DHL first before jumping to any conclusions. Usually in situations like these there's a disclaimer.
It appears that DHL doesn't publish any disclaimer on their website unless I login. Has anyone else done business with them before and has a copy of the contract? - steveng, on 10/12/2008, -0/+18Dugg for anyone suing DHL... Bastards.
- grumpyrain, on 10/12/2008, -0/+16They never have, but what amazes me is that some people don't even bother read the single sentence description submitted to digg.
- Hignaki, on 10/12/2008, -1/+17I...I actually liked this comment. I need to go rethink my life a bit.
- Jo9100, on 10/12/2008, -2/+18DHL is still such a ***** delivery service. To everyone: If you have the choice, DON'T CHOOSE THEM. I know this is just a Microsoft shipment but it looks alot like their usual practices.
- cawfee, on 10/12/2008, -6/+21One of those will be your "new, reconditioned" Xbox RROD replacement unit.
Enjoy your moist electronics. - 0xABADC0DA, on 10/12/2008, -2/+16DHL trucks around here regularly are going 10 or 15 over the limit (50 in a 35) and cutting in and out of the lanes. They scare me.
UPS updates their tracking like a day after it reaches someplace. They'll get the box there, but it might be banged up a bit. I told them to hold it at the depo once (because they flat out refused to leave it when I wasn't home) and their driver called me on my cell and said he was 'in the area' and 'wouldn't it be more convenient to drive over to the apartment complex he was at and get it off the truck'. How unprofessional is that! And they're uninspiring.
FedEx tracking is spot on. I wouldn't be surprised to go to fedex.com next time and get a realtime satellite picture of the truck driving up to my house. And when you have to pick it up at the station they scan a barcode and your package comes out on some computerized conveyor. And they'll actually leave a package at you house if you tell them too... even if it's $500 worth, because they actually trust their drivers. FedEx rocks. - emanaydin, on 10/12/2008, -4/+17LOL one of the best comment's i've read in a while
- RidesAPaleHorse, on 10/12/2008, -0/+13My best friend happens to work for DHL and tracks lost packages. DHL's shipping contract specifically indemnifies them in the case of train derailment. I don't see where Microsoft has a case.
- HeroicLife, on 10/12/2008, -0/+13Or maybe not all the Xboxes were lost/destroyed?
- PHiZ187, on 10/12/2008, -23/+35If I was DHL, I would only reimburse for 1/3 of the Xboxes, cause we all know that 2/3 of them would just RROD anyways...
- dasunst3r, on 10/12/2008, -0/+12This is about an order of magnitude as bad as when some DHL trucker confused Fahrenheit/Celsius and ruined some $ 883K of equipment headed for Samsung Austin Semiconductor (reference: http://www.semiconductor.net/articleXML/LN79364424 ... )
- inactive, on 10/12/2008, -0/+11DHL sucks, I've had nothing but bad service from them.
- somestranger26, on 10/12/2008, -0/+11An old meme...
- aywwts4, on 10/12/2008, -0/+10Dear fanboy apologists,
Give it up, Microsoft has, personally it's five failed Xboxes in an open air entertainment center in a cold apartment. Its the hardware, it was built wrong. Don't blame the victim, they weren't asking for it, what with the way they dressed. It was poor hardware and Microsoft has finally cut a huge check to pay for it after years of treating core customers like *****.
In short, shut the hell up, the console should have been recalled, it basically was but in slow mo. A 1/3rd failure isn't a figment of people's imagination and poor entertainment centers. - Poseur117, on 10/12/2008, -4/+13you ***** suck.
- Xizer, on 10/12/2008, -0/+8I'm going to have to agree with the anti-DHL sentiment here. The one time I received a package from them I got it a week late and it was damaged.
Horrid, horrid service. - apena89, on 10/12/2008, -2/+9XStylus comments:
"Wait a sec, these consoles were headed TO Flextronics in Hong Kong? That's the OEM contractor that makes the XBox for Microsoft. One would expect XBoxes to be coming from Hong Kong, not going.
Methinks these consoles may have already been defective before the trainwreck and were being sent back for credit. If that's the case, then this trainwreck situation throws a massive monkey wrench into determining who should get credited for what because it'd be difficult to determine which defects were a result of the wreck and which defects were a result of workmanship errors by Flextronics." - BedPost, on 10/12/2008, -0/+7A kid on my friend's list actually had an xbox on that train. We got a message from him (you can send messages through xbox.com) "won't be on for a while, train with my box got derailed". It was a big "wtf?" for a while.
- psion01, on 10/12/2008, -0/+7Yep, color me surprised, as well. Krustaceo's got a future as a talent scout!
- shango5, on 10/12/2008, -0/+6DHL is one of the worst delivery services I have ever dealt with. The two times someone has sent me something through them the item was lost with the driver swearing that I collected them.
- passedoutghost, on 10/12/2008, -1/+7Well, ***** they can't ship them on mules.
Trains are the most cost effective way of transporting goods interstate or to sea ports. Trucks cost too much considering the amount of fuel needed and they'll usually need to stop to refuel and the driver cannot possibly stay awake that long. A train on the other hand can go non stop.
Why don't people think before they comment? - hawkspur, on 10/12/2008, -2/+8Lol. Somehow i could tell that you worked for them without reading the last sentence. Biased much?
- meghalc, on 10/12/2008, -11/+16Xbox still played more than ps3
- passedoutghost, on 10/12/2008, -1/+6If MS can prove that DHL has breached their terms of the contract, (i.e. the pilfering) then MS has a case.
- fearlessfx, on 10/12/2008, -0/+5Bite marks? The UPS driver tried to eat your room divider?
- ChildeRoland420, on 10/12/2008, -2/+7Someone should really check the news out. New XBoxes are still having problems (not nearly at the rate of old ones, so it may be a reasonable failure rate by now). AND, games keep coming out for the PS3, there is an awesome selection available.
- Ramenamen, on 10/12/2008, -1/+6I accidentally a whole Xbox.
- stormofswords, on 10/12/2008, -0/+5Yeah, I sent a couple of packages through DHL once and when they finally arrived they looked like they had been used repeatedly for boxing practice.
DHL sucks -
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