digg

The Web/Business Analyst is responsible for tracking key business metrics for online user behavior, email campaigns, sponsor campaign and feature performance. The ideal candidate will be someone who loves to use numbers to identify trends to make actionable recommendations. The Web/Business Analyst is responsible for Digg's Web analytics strategy and will work cross-functionally with development, product management, marketing and business development regularly. They will also help drive traditional online market research efforts.

Successful candidates will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style. They will possess strong intellectual curiosity, and a passion for achieving practical business impact.

• Collection, assessment and distribution of website analytics, aggregating internal and external data sources, publishing standardized reports, creating actionable trend information based on research
• Identify and measure key performance metrics for user behavior and marketing effectiveness (user growth, engagement, abandonment, campaign ROI, segmentation)
• Define business and technical requirements for internal tracking systems (to measure sponsor campaigns, email outreach, Web assets, funnel analysis, etc.)
• Provide weekly and monthly reports and dashboards to include trending, analysis, and recommendations. Present to functional leads and executive teams
• Manage day-today relationships with the Web analytics and online research vendors. Continue to seek out possible vendors whose products will further add value to the department
• Ensure that internal stakeholders have the information required to make informed business, product, marketing and sales decisions. Perform ad hoc business analysis for product, marketing and business development teams
• Develop, maintain and update analytical models to measure the success of marketing initiatives using web-based analytics tools
• Assist in development of business cases and analysis of new features, marketing efforts, and partner campaigns
• Develop and drive traditional market research and work with research vendors to present core metrics
• Work across disciplines to deliver and optimize defined performance metrics
• Play an active role in departmental presentations and decks by gathering necessary statistics, market research and studying industry and competitive trends
• Participate in product development and define the requirements needed to properly troubleshoot and support system enhancements. Support the development and testing teams through the software development lifecycle to implement improvements and bug fixes
• Monitor the quality and integrity of the data in the system and reports being produced. Work with Operations to ensure Web analytics tools and internal data warehouse are working properly

• 3+ years Web Analysis experience including: measures, terminology, benchmarks
• Familiarity with metrics for online consumer businesses (user acquisition, clickstream analysis, marketing efficiency, consumer lifecycle, etc.)
• Previous experience with Web analytics packages is mandatory (e.g., HBX, Omniture, Google Analytics, etc.)
• Experience with online research tools, such as comScore Media Metrix, Nielsen NetRatings, eMarketer, Jupiter, Forrester, etc
• Understanding of traditional market research techniques, statistical reporting and panel methodologies
• Strong skills in problem definition, rigorous analysis, and recommendation development
• Demonstrated ability to perform complex analysis
• Deep understanding of online business models and processes and a strong understanding of marketing concepts and strategies
• Ability to work effectively cross-functionally
• Self-motivated, deadline-driven, ability to support multiple projects at a time
• Excellent communication skills - both written and oral, comfortable presenting to large groups
• Combination of technical competence and business skills to help develop business requirements and coordinate implementation
• Bachelor's Degree required

This position has a broad set of responsibilities spanning all areas of business development for Digg. Responsibilities include identifying and targeting new distribution verticals, evangelizing the Digg value proposition to prospective and existing partners, and achieving measurable unique user growth through key distribution partnerships. Digg is looking for an exceptional individual who not only has the vision and entrepreneurial spirit necessary to excel in an early stage environment, but the focus and ability to prioritize and drive deals to completion.

• Evangelize the Digg value proposition to existing and new partners with a goal toward demonstrably increasing unique users and new registrations
• Manage relationships with existing partners and look for and execute deeper integration opportunities
• Stay ahead of industry trends and make innovative recommendations to management as to relevant verticals, industries, and partnerships
• Develop and nurture an ecosystem of channel partners and developers to ensure that Digg addresses the needs of its strongest supporters and constituencies
• Identify and define business and partnership opportunities that impact key metrics and require minimal development resources

• Internet industry experience and familiarity with the metrics and business drivers for a pure-play Web business
• Strong modeling skills and/or experience negotiating and drafting term sheets and contracts
• Excellent research skills, including the ability to quickly synthesize large amounts of information and present them concisely in both written and verbal formats
• 3-7 years of experience in a relevant field, with demonstrated success managing a deal pipeline and closing both large and small deals individually and as part of a team
• Masterful ability to create professional looking presentations, mockups, and product specifications that clearly articulate ideas and proposals
• Technical background or strong understanding of product development is a plus
• Ability to work with cross-functional internal teams and build consensus among development, product management, operations and finance teams
• MBA or JD a plus

Digg is looking for a multi-skilled designer to join our crew. We're hoping to find someone who can work with our small team on all of our design projects, big and small.

Obviously, you'll be working a lot on our main site, but we'll also be looking for design work on periodic print projects, side sites, partner programs, and all the other little bits of work that crop up. And because we've got a tiny design group here, you'll be working on everything from the planning stages, to initial concepts, to css/xhtml implementation, to working with the developers who will integrate your work.

• Very accomplished CSS and XHTML skills are required
• Experience with subversion, php, and javascript would be great
• A strong portfolio of work with an accompanying description of its strengths and its weaknesses

Digg is looking for an experienced individual and passionate Digg user to help manage the site and support the activities of a 25 million user base. Working in a fun and fast-paced environment, you will need technical ability and individual initiative, combined with a strong customer focused approach. You should have a personal passion for Web technologies and social networking, and be comfortable working in a highly self-directed manner as well as within a team environment.

• Effectively communicate with users and answer support emails
• Look for community trends and represent voice of user community
• Monitor site activity to prevent spam and track current events within the community
• Troubleshoot problems in real-time and implement solutions
• Evaluate and recommend new technologies and site related features
• Identify and report bugs
• Share knowledge with and provide support to other team members as needed
• Become involved in related community management activities and outreach as the site functionality expands

• College degree (BA/BS) required
• Excellent verbal and written skills, along with customer service orientation
• Experience in a customer service or community moderation role
• Experience working on a social media or social networking website strongly desirable
• Strong understanding of and passion for Digg
• Self motivation and ability to work independently (Must have proof points of being a self starter)
• Working knowledge of RSS and proficiency with Web tools
• Ability to troubleshoot problems and investigate and implement solutions
• Personal passion for technology and social media
• Ability to work well under multiple, time sensitive situations

Digg is looking for an experienced and passionate Senior Product Manager to help oversee various components of the Digg site. Reporting to the Director of Product, this position requires a product visionary who enjoys collaborative problem solving in a cross-functional environment.

The ideal candidate will be organized, agile, and effective at delivering product initiatives on time and in scope. You should enjoy taking an analytical approach to understanding the desires and behaviors of the Digg community and channeling your findings towards developing highly effective site features. You should have a personal passion for Web technologies, work effectively within a team environment and be comfortable working in a highly self-directed manner.

• Develop long-term strategic plans for the success of various areas of the Digg product, drawing from Web analytics, user feedback, and market research
• Work with the Design, Development, Marketing, and Business Development teams to define marketing requirements and functional specifications for specific project initiatives
• Meticulously think through every aspect of the user experience, putting users' needs and expectations first in the definition of requirements
• Identify, collect, and analyze key site performance and business metrics and use this data to support the prioritization and definition of project initiatives
• Manage timelines, deliverables, and requirements for projects so that they launch on time and in scope
• Gather new ideas for site features by tapping into the Digg community, actively monitoring channels for feedback
• Track, organize, and prioritize product bugs
• Monitor and analyze product development initiatives of key competitors
• Explore product implications of new business and partnership opportunities

• Minimum 5-7 years of product management, product marketing, or consulting experience, preferably in consumer Web-based products
• Track record of success in internet, online and/or social media, ideally for a Web 2.0 application with a strong community focus
• Ability to lead diverse teams of individuals and bring consensus to planning and product development initiatives
• Proven use of analytics and business cases to drive decisions
• Excellent written and oral communication skills, especially in the case of requirements documentation
• Experience mentoring direct or indirect reports in product development
• Excellent organizational skills and ability to manage projects concurrently
• Experience or familiarity with Agile product development methodologies
• Understanding of the technical trade-offs of various Web development methodologies
• BA/BS/CS degree; MBA a strong plus

Digg works closely with advertisers and strategic partners to develop programs that extend Digg's reach, relevance, and revenue. We are looking for a creative and driven Product Manager to oversee the implementation and evolution of partner programs on Digg as well as the integration of Digg on 3rd party sites. Reporting to the Director of Product, this person will play an important role in establishing and expanding Digg's presence on the Web, while developing new revenue opportunities on the core Digg site.

• Direct the implementation and ongoing support of partnership and advertising programs on Digg.com as well as on 3rd party sites
• Interface with partners, advertisers, and advertising agencies to communicate the Digg product vision and determine how to best meet their objectives in partnering with Digg
• Represent and defend the needs of the Digg community when defining new programs with external partners
• Collaborate with Business Development and Sales to identify and prioritize new partnership opportunities
• Define and implement new programs by closely interfacing with Digg's design and development teams
• Track the performance of each program and perform analysis to identify where improvements can be made
• Have a deep knowledge of Web-based marketing opportunities, including the effectiveness of programs being run on other sites
• Develop and maintain industry contacts in the product and advertising space

• 3 to 5 years of Product Management or relevant experience
• Experience at an online ad agency or with Web-based marketing and advertising initiatives
• Ability to work with cross-functional internal teams and build consensus among development, product, design, ad operations, and business development
• Strong attention to detail, especially in the case of requirements documentation
• Strong use of analytics and business cases to drive decisions
• Excellent organizational skills and ability to manage projects concurrently
• Experience or familiarity with Agile product development methodologies
• Proven ability to craft and deliver effective presentations
• Strong inter-personal skills
• Bachelor degree required

Digg is looking for an experienced Project Manager who is a stickler for detail and loves delivering initiatives on time and within scope. You will report to the Director of Product and work closely with Digg's Development and Design teams to scope, monitor, and launch our most important product initiatives. This is the first project management hire within Digg so you will have the opportunity to help define the evolution of this function within the company.

• Collaborate with Digg's Product Management, Development, and Design teams to scope projects, develop resource estimates, and coordinate resource availability
• Serve as Scrum Master on project Sprints, ensuring that teams are aware of key deliverables and progress is tracked accurately and transparently
• Manage team resource calendars
• Monitor, evaluate and communicate project risks, issues, scope, and timeline and provide guidance accordingly to team members. Ensure project execution occurs successfully during defined timelines
• Coordinate issue resolution with individual task owners during project implementation phase, as needed
• Present routine reviews of high-level projects in progress to senior management
• Lead post-mortems of recently launched projects to surface strengths and areas for improvement. Collaborate with senior management to apply lessons from past projects so as to continually improve our product development processes

• Must be very detail-oriented and possess strong organizational skills
• Ability to work cross-functionality, to proactively identify and resolve roadblocks, and to foster open communication amongst team members
• Proven experience with Scrum or other Agile product development methodologies, as well as with project management software and tools
• Ability to manage multiple initiatives simultaneously and to work independently whenever necessary
• Experience working with engineering teams and understanding how technical implications impact project complexity
• Personable, with good negotiation and dispute resolution skills
• Knowledge of best practices within the industry and the techniques that have been successfully used at other companies
• Bachelor or CS degree required

Digg is looking for a Senior Public Relations Manager to develop and drive PR strategies and tactics for Digg. This position provides the opportunity to play a key role in increasing Digg's media exposure and positioning the brand. S/he will develop strategic plans, proactively drive communications, and secure media placements and speaking opportunities. Candidates will have a proven record of success in developing and executing PR programs, and demonstrated success with both traditional and new media. The Public Relations Manager reports to our Director of Marketing.

• Own strategic and day-to-day management for communication programs, press, speaking engagements and messaging
• Drive positive coverage in the business, technology and consumer press
• Develop and drive PR goals and objectives, plans and timelines (work closely with the PR agency)
• Develop and execute promotional events and activities
• Create speaking engagement plan, target speaking opportunities at relevant conferences and events
• Educate community, analysts, journalists and bloggers about Digg
• Assess ROI of PR programs (own and report out on a monthly/quarterly scorecard)
• Communicate across all levels of the organization
• Occasional travel with senior executives

• 8-10 years of public relations experience (both agency and in-house preferred)
• Exceptional writing, editing and verbal skills
• Strong media relations skills and experience working with new media outlets (i.e. blogs, podcasts, bloggers and industry influencers)
• BA/BSA degree in journalism, liberal arts, communications or equivalent
• Demonstrated creative and innovative thinking, with experience working on non-traditional programs (viral, guerilla, events, word of month)
• Previous experience working on Web and technology related areas
• Master of grammar and AP style guidelines, with strong attention to detail
• Experience developing and pitching trend and feature stories
• Strong agency relationship skills
• Keen understanding of branding and knack for developing compelling messaging
• Bias to action and ability to ability to think and communicate strategically within a fast paced start-up environment
• Strong project management, leadership and decision making skills

Digg is looking to add a QA Engineer to join our crew in San Francisco.

• 2+ Years testing commercial websites
• Knowledge of QA methodology, testing techniques and approaches
• Passion for testing and the ability to work independently
• Excellent oral and written communication skills
• Experience with Linux, Apache, MySQL
• Experience with Javascript, XHTML and CSS preferred
• Bachelors degree or higher in Computer Science/Computer Information Systems or other relevant field

Digg is looking to add two QA Analysts to join our crew in San Francisco.

• 2-3 years experience working in a web development environment - in any role
• General understanding of the importance of QA and a passion for working in a test environment
• General understanding of LAMP technologies. Hands-on technical experience not required, but preferred.
• Inquisitive, detail oriented, thorough and diligent
• Knowledge of automated test tools (Selenium), test tracking tools (Trac, TestLink), load testing tools (JMeter), SVN, linux, MySQL all a huge plus but not required
• Knowledge of Ruby on Rails also a plus (Selenium's scripting language)

• Coding experience with Python and Linux in a startup environment
• Basic competence with Subversion, Apache, and MySQL
• Bachelors degree or higher in CS or any branch of science or mathematics

• Support the recruiting function
• Create and manage recruiting coordination
• Maintain recruiting records
• Communicate effectively with all involved with the process
• Perform various administrative duties that support Recruiting
• Own and drive special projects

• Bachelor's degree
• Experience in a Recruiting team
• Commitment to customer service
• Ability to learn new technologies
• Strong problem-solving, interpersonal, and organizational skills
• Superior verbal and written communication skills
• A track record of achievement
• Experience with applicant tracking systems a plus

Digg is looking for people with plenty of PHP, MySQL and large scale website development experience. You'll be working on a variety of projects - adding new cool functionality to digg.com and scaling the site to meet our ever increasing traffic.

• 3+ years experience with PHP/MySQL/Apache
• Experience with Subversion, JavaScript, CSS and OO programming are a plus
• Knowledge of Memcache, SOA, PEAR, JSON are a plus
• Knowledge of microformats and open standards are nice to have
• Bachelors degree or higher in Computer Science or similar/relevant field preferred