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iTunes 7 skips songs badly

discussions.apple.com — I upgraded to ITunes 7 today and now ALL of the songs in my library are extremely distorted when I play them. There is crackeling, static, skipping, and they sound like garbage. When I play the same songs in a different media player they sound fine.

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  • Verm1n, on 10/12/2007, -4/+53If you are using the windows version try this:

    Control Panel/Quick Time/Audio Tab/Size = 16 bit.
    • leobaby, on 10/12/2007, -3/+85Welcome to the digg personal tech support services....
    • smellinator, on 10/12/2007, -5/+98I had a very similar problem many years ago. Try cleaning the dust off the needle.
    • threepio, on 10/12/2007, -25/+11Edit -> Preference -> Advanced

      Streaming Buffer -> Set to "Large"

      Fixed the issue on my PC at work. Strangely, my Macbook and iMac didn't have this problem.

      Also, has anyone tried resizing the CD window in Coverflow view? Choppy as ***** on my PC, smooth as butter on my Mac - can the graphic api's be that different?*

      *that's a rhetorical question for those of you who take the short bus.
    • popularme, on 10/12/2007, -39/+7how about sticking with version 6?! http://www.oldversion.com/

      you lose, apple nerds!

      gg noobs
    • Terc, on 10/12/2007, -13/+6Sounds to me as though there is a new codec being used, and it is conflicting with a codec some people already have installed. I had a similar sound issue after installing a bad codec pack (I've learned a lot since then) back on iTunes 4.7.
    • hjcsdca, on 10/12/2007, -18/+7Did anyone else notice that now every time iTunes load it checks to make sure the desktop, quick start and start menu icons are in the same place as when installed.

      I like to have a clean desktop, this is ridiculous and annoying.

      I guess I'll need to find v.6 again.

    • nreynolds, on 10/12/2007, -17/+13@ threepio

      Well jokes on you. I don't even RIDE the bus.
    • Hergio, on 10/12/2007, -8/+1@hjcsdca: it hasn't occurred on the two computers I installed it on. Did you uncheck the option in the installation to have it create shortcuts?
    • Malakin, on 10/12/2007, -9/+1Here's a quick tip for users of iTunes in Windows. If you right click on the taskbar, then click toolbars, then click iTunes, you'll be able to control your music from the taskbar. Enjoy.
    • JoelRivera, on 10/12/2007, -8/+1Alt+Ctrl+Del > Processes

      Right click itunes.exe, and set the priority to high.

      This fixed skipping of songs when Firefox was running at the same time.
    • evilspoons, on 10/12/2007, -5/+2Same thing happened to me. Same thing fixed it (discovered on my own). Not exactly an iTunes problem, more the Quicktime engine that iTunes uses for audio output.
    • dacheetah, on 10/12/2007, -4/+6@JoelRivera: You should NEVER have to set the priority of a media player to high just to play MP3s. I've had winamp playing MP3s while I do all manner of other things on an old pentium running at a mere 200MHz in the past, if it can play with the leftoevers of that system, anything you can buy these days, with the right settings, should be able to play MP3s as easily as we breathe. (Assuming it has access to the files, if you are using 100% of the HDD/CD, or eject the device the music is on, expect the music to die... Although I have seen the buffer keep it playing for over a minute after the DVD the mp3 was on was ejected.)
    • osbjmg, on 10/12/2007, -0/+1This doesn't help still... I'm going to re-install 6
  • mrASSMAN, on 10/12/2007, -11/+39SAME WITH ME. It's not "skipping" - it sounds like total utter corruption. I guess I'm glad it's not just me. I am ***** pissed at Apple for letting a catastrophically bad bug in their new iTunes.
    • mas4977, on 10/12/2007, -5/+34Here is what mine sounds like:
      http://www.youtube.com/watch?v=JoS_L3myMUU
    • aldenhg, on 10/12/2007, -5/+6Like I always say: If it aint' broke, don't fix it. Maybe if I wanted to download movies or got a new iPod I would upgrade, but version 6.0.4.2 works just fine for me.
    • bitcloud, on 10/12/2007, -3/+3Well every time I upgrade itunes it's in the hope theyve added simultaneous "Skip album" and "Skip Song" (which is what I thought this article was about)

      This would allow you to listen to your albums in random order, and the tracks in random order, skipping tracks or entire albums at will... It's a really easy thing to implement, and if I could crack into the itunes code I'm sure I could add it in about 5 minutes...

      I hope they can bring themselves to add this feature to itunes and ipod firmware next release...
    • bloqmon, on 10/12/2007, -2/+4For the love of the Wailers, Apple fix this please!
    • TVarmy, on 10/12/2007, -1/+2Mine sounded like that, but closing itunes, changing Quicktime to 16, applying, and opening iTunes again completely fixed it. It was really scary at first, though. You think the gapless modifications killed everything.
    • omarqaz7, on 10/12/2007, -2/+1@mrASSMAN

      Are you sure that's an iTunes problem and not a Vista problem? Sounds great on my XP Machine and my iBook, but it's terible on Vista RC1.
    • ipodman715, on 10/12/2007, -0/+2This is what a song sounds like for me.
      http://lm2005.googlepages.com/itunesdistortion.mp3

      Weird thing is when I crank up the volume all the way in iTunes the distortion goes away.
    • neuros, on 10/12/2007, -0/+2Like the guy above me, it goes away at full volume.
      I also had the issue of whenever I began to type on the keyboard, iTunes would stop playing no matter what application I was in. Weeeeird *****.
  • oedenfield, on 10/12/2007, -0/+6The trick Verm1n mentioned seems to work with some people, but still doesn't work for me (and others as mentioned in the Apple Discussions).
    • mrASSMAN, on 10/12/2007, -1/+3It appears to have worked for me.. I had just happened to change quicktime to 24bit before I installed itunes.. (my audio card is running at 24bit). I changed it back to 16bit and now it seems to play normally.
    • Darklighter, on 10/12/2007, -2/+2Great, now I'm just going to wait to see if it's the 16 bit fix or if it's the gapless playback thing that fixes it. Sucks, I hate when these stupid problems come out with their updates! Bad enough they released those iPod updaters that screwed up the Video iPods, now this!
  • hockyfight, on 10/12/2007, -2/+3The quicktime fix to 16 bit also worked for me. Had to shut down itunes, make the change, open itunes back up. But it works fine now.
    • albrad84, on 10/12/2007, -0/+3Mine was already set to 16, but I am still having the exact same skipping problem
  • sophiaperennis, on 10/12/2007, -2/+12Would be helpful to know that this only affects iTunes on Windows. I have only upgraded to iTunes 7 on my iMac, and no problems there yet.

    FYI: You might also want to reserve some time for iTunes updating the library, when it's big. It has to update the iTunes library twice, the first time I am not sure yet why, but the second time it goes to determine Gapless Playback information for each song, and that can take quite some time on a large library.
  • PaxRomana, on 10/12/2007, -0/+10I'm experiencing the same problem. This is a huge problem because every time I try to multitask I hear noticeable skipping and corruption. I hope Apple releases a patch soon. PS. None of the fixes work for me.
    • geekdreams, on 10/12/2007, -1/+2Yeah, the only time I've seen this happen with iTunes 6 was when the system was low on memory from running multiple programs at once (Windows only). Logging out and back in seemed to fix the problem.
    • Eccohawk, on 10/12/2007, -0/+1yep, this happens to me every so often with 6.0 when i've been running the computer straight for like a month without rebooting, and it's just sucked up so much memory that it can't properly play it any longer without a fresh restart. Sounds like the new version is sucking up more memory or has leaks, which is causing the problem to start much sooner or even right away.
  • deadbaby, on 10/12/2007, -1/+8Perhaps iTunes is still scanning your library for gapless playback info & album art? The first 2-3 hours I had iTunes 7 open was very ugly. Lots of skips. Now everything is fine.
    • ngageguy, on 10/12/2007, -0/+2Question, how many Gigs of music do you have? I have 40 gig and it took about 4 hrs. What a pain.
    • Fotograffiti, on 10/12/2007, -1/+3Really? I have 53 GBs and it didn't even take an hour...
    • mutz, on 10/12/2007, -0/+1Yes it stuttered even on my macmini... i have 140 gb of mp3 and i just letted itunes run overnight for the gapless thing... there is a lot of disk-activity going on then i guess the stuttering could be that cause
    • neuros, on 10/12/2007, -1/+1I have 69.78 gigs, gapless playback calculation took about an hour, maybe just shy.
  • MisterCookie, on 10/12/2007, -28/+8http://digg.com/software/iTunes_hissing_noise_fix

    Shamelessly posting a link to my own submitted story :D
    • CoolDude330, on 10/12/2007, -13/+5Shamelessly digging you down :D
  • glassx, on 10/12/2007, -9/+7Mee too. Actually I just noticed that iTunes now takes *75* MB of ram... I think I'll be switching back to winamp kthx. Oh, that and my scroll wheel doesnt work in iTunes any more.
    • piranhaa, on 10/12/2007, -8/+1Agreed... Mine doesn't either. Thought it was just an issue with my comp, but I guess not! I wonder if they needed to rush to get itunes 7 out for the conference and "forgot" to add scroll wheel support? Seems silly ..
    • geekdreams, on 10/12/2007, -0/+8Scroll wheel works fine here (on both WinXP and OS X).
    • netburnr, on 10/12/2007, -0/+375mb, pfft!

      I just looked and mine is taking, I ***** you not 264mb!

      I've always wanted an application that actually uses a good chunk of my 1 gig in my system, lol.

      I'm guessing its the new album art thingy they added...
    • r3zonance, on 10/12/2007, -2/+2""forgot" to add scroll wheel support? Seems silly .."

      You don't ADD scroll wheel support, it's built in at the OS level, unless your talking Windows and then anything is possible :P
  • sup34dog, on 10/12/2007, -1/+2I was getting the same thing. I haven't listened to any music since, so I don't know if changing it to 16bit will help me out at all. They need to patch their qt player.
  • cycledesign, on 10/12/2007, -1/+3My problem was because I had Reason 3 running in the background. Turning that off fixed it. So it appears that the audio components in iTunes 7 share some resources with other programs and iTunes 7 doesn't like to share.
    • r3zonance, on 10/12/2007, -0/+2"So it appears that the audio components in iTunes 7 share some resources with other programs and iTunes 7 doesn't like to share."

      Yes, on OS X they both use Core Audio, on Windows they both use DirectX. Core Audio is fine with multiplexing audio (and sharing the soundcard) from different applications, where as DirectX isn't always that forgiving.
  • felis, on 10/12/2007, -2/+2No problems here - I let iTunes do its thing and I haven't had a problem, been using it all day. Still, I wish for foobar2000 for the mac.
  • neuropsychguy, on 10/12/2007, -0/+4I just wanted to add that this problem does not exist on all Windows computers. I have not had any problems with iTunes 7 on my Dell laptop. Maybe I got lucky though. We could start a poll. Who has/has not had problems on their Windows computer with iTunes 7?

    iTunes does use a lot of memory though (mine is at about 200 MB). :(
    • neuropsychguy, on 10/12/2007, -2/+2Note: It only uses that much memory when viewing all the album covers. Running minimized it uses only about 47 MB.
    • gtown, on 10/12/2007, -0/+3My work machine: Pentium D optiplex machine IS experiencing this problem...

      My home Dell Inspiron 9100 isn't.

      1/2 for my Dells

      It's frustrating to have to troubleshoot something at work that should be simple... in 10 years of listening to music on a PC I can't remember something like this happening... other than selecting the wrong driver / midi time code in abelton or reason.

      It's enough to make me want to go back to Win98 and winamp ;)

      Just play my music to get me through the day iTunes and don't crash!
    • cleverboy, on 10/12/2007, -2/+2gtown, my best advice? Next time don't upgrade.

      My feeling is that the PC platform is riddled with gobs and gobs of platform spanning issues. I remember running Photoshop 6 for the first time on my MMX machine and had to wait for Adobe to come out with a fix so that the operating system would SHUT OFF everytime I booted Photoshop. The worst is when you hear software developers arguing about how best to handle an operating system bug.

      There was a time when Windows (as opposed to the Mac) couldn't play more than one wave file simulataneously, never mind bit rate and quality related issues. I think Direct X changed all that, but its still a crap shoot. Don't underplay the complexity of making audio play well on the Windows platform. Sometimes "legacy" happens.

      I run iTunes on a Pentium II MMX Windows 2000 laptop with 160 MB of memory. I can't even PRETEND to try video, but playing music works nicely. I'm not about to upgrade it to 7. It's fine where it is for now.
    • dsander, on 10/12/2007, -0/+1no issues on my windows. No scroll wheel issue either
    • gtown, on 10/12/2007, -0/+0I hear you on waiting for the upgrade... I typically hold off, I was just excited to see what new features were added. Damn apple, they always know how to hype things up!
  • 1010011010, on 10/12/2007, -1/+1iTunes 7 mostly works OK on my MBP, but it doesn' t seem to handle doing several things at once very well. For example, updating the UI while getting album art -- it "stutters", beachballing briefly and failing to animate the "lcd" display smoothly. Music playback is ok tho.
  • twilson, on 10/12/2007, -46/+12stop your bitching and buy a mac.
    • sulaco, on 10/12/2007, -14/+26You are an idiot.
    • rdoger6424, on 10/12/2007, -3/+4***** you, it quits whenever any graphics intensive process (read: Screen Saver) starts on my g4 mac mini
    • MechaFenris, on 10/12/2007, -3/+1rdoger... 3 Macs, G4, G5, and MBPro... none of the problems that are being mentioned here. Much less "graphic intensive" quits.... Sometimes things just don't work. It's not Apple's fault, or it'd be happening to everyone. ;) Ever do a little troubleshooting before telling someone to bugger off?

      YMMV. But it was a smooth update. It has issues with some of my more obscure music in terms of album covers, but that's understandable... since its not exactly on the front page of Amazon.com...

  • aztechclan, on 10/12/2007, -44/+5Yo, all you Apple fanboys, how you like your DRM now eh? Yeah, I coulda told you they'd stick it to you with their DRM and their EULAs. Wow, a critical update eh? Let's install it so we won't get virii like those damn dirty PC's.. Oh wait, I can't rip my CDs anymore? Wahhhhhh....

    Guess you'll have to wait for FairPlay7 to clean up that jittery playback, that's if you can even find the songs you bought. Hey, if Will Wheaton can't figure it out, we're all really screwed. Fire up the tractor beam!
    • deadbaby, on 10/12/2007, -1/+17It has nothing to do with DRM but FYI iTunes also plays standard MP3 files. 98% of my library is DRM-less MP3.
    • neuropsychguy, on 10/12/2007, -1/+13What does skipping playback have to do with DRM? Has anyone said that only songs they purchased from Apple skip?
    • gwalbridge, on 10/12/2007, -3/+12What makes me sad is that a lot of people, like this guy, probably don't come back to see what everyone else has said about him. Hence, he'll probably go on thinking that iTunes can't play MP3s (or whatever the ***** he thinks).

      I'll find resolve in knowing that he'll get hosed, every time he posts, until he finally notices how much he sucks and dies from the shock.
    • UsernameTaken, on 10/12/2007, -1/+12aztechclan = clueless *****.
    • aztechclan, on 10/12/2007, -1/+1Haha, lucky for you I did come back to see what became of my troll.. Anyways, I just wanted to give you the heads up about ITunes. Someday, probally soon, Apple is going to change the way your Music works for the worse. They'll bend to pressure from the record companies and make it impossible to play songs that aren't paid for. That's all I'm saying. A Mac person told me that they can't rip CD's anymore after an update to ITunes. This is exactly the type of behavior I'm talking about.

      Find an ITunes alternative, because you'll need it someday. The European Union at least has the right idea, trying to force Apple into allowing ITunes to play on other mp3 players. Until this happens, use FairPlay to decode the songs and make a backup.
    • gwalbridge, on 10/12/2007, -1/+1@aztechclan -- That is some of the stupidest ***** I have ever heard. Ever. Why the ***** would a company like Apple take away the most basic ability of being able to play MP3s... They would lose literally every user to other products.

      You're dangerously close to getting blocked.
  • jeric01, on 10/12/2007, -2/+2remove all the itunes plugin from the previous version..it wont work or damage itunes 7. I was using OSS 3d on itunes 6 but it wont play any songs in itunes 7...it gave me a hell of scare before i fix that plugin problem
  • MichaelLVOrtega, on 10/12/2007, -2/+6Lame, I use iTunes to listen to music from my laptop in the car, today It was like using a first gen CD player with no skip protection.
  • Bilbobaggins, on 10/12/2007, -2/+1Same problem here, the 16 bit thing didn't help me. How I always got it to work was just close iTunes and reopen it, the songs seem to work after that. It seems to screw up when my computer lags a little.
  • marvin69, on 10/12/2007, -4/+3ITunes locks up when I plug in my Video IPOD. The only way out is to reboot. My system is six months old and have latest hardware and I have the latest version of firmware.

    If this was Windows software diggers would be demanding Bill's head. Since it is Apple we think it is OK to jump through hoops to get their hardware to play nice with their software.

    This is not acceptable!
    • adamlaz2, on 10/12/2007, -0/+2I am having the same problem. One ipod works, and one doesn’t (both ipod videos, one 30 GB other 60 GB). The 30 GB doesn’t work, itunes locks up and I have to [ctrl+alt+del] and end itunes. I’ve also noticed that the new version (7) seems to be quiet a bit slower...

      All I can say is I hope that a new "patched" version comes out soon.

      Also, it seems to lock up Firefox....
    • daigakuinsei, on 10/12/2007, -0/+1Syncing my ipod isnt completely locking up itunes, but the process does take several times longer than it used to. Seems like about 15-20 minutes before itunes even begins copying new files.

      Wonder if its related to the fact that even though I've not enabled disk use, it shows up as a hard drive in windows every time I connect. All this is new since itunes 7.
  • thegenome, on 10/12/2007, -4/+8Well iTunes 7 works perfectly on my MB without any problems.
    • jbsnyder, on 10/12/2007, -1/+1Yeah, I'll second that, runs flawlessly on my MB 2Ghz. Also installed on a rather old Dell laptop, runs just fine. Not sure what the problem is, but it sounds like it's variable for different hardware setups. I hate to say it, but having a hardware monoculture (or at least limited to one manufacturer) sure makes testing easier and more effective. I'm sure Apple will patch it, but I always felt like this was par for the course for using a lot of windows software... It's like someone needs to implement a whole series of hacks to get things working on every hardware combination. The OS should abstract all that garbage...

      I'd also like to add that the video player that's now built-in to iTunes is a SERIOUS ***** IMPROVEMENT over the old one, at least on the Mac. It was PAINFUL, and now delivers something that at least approaches parity with QuickTime Player.
  • britkev1, on 10/12/2007, -1/+4I don't seeem to have the problem as long as I am ONLY running i-Tunes. As soon as I start browsing a site or doing anything else, the sounds goes bad.
  • Crypty, on 10/12/2007, -3/+4I had this problem too. It would skip badly like a CD player from the early 90's. Right now it's consuming a retarded 150MB of ram.

    I can't wait to get a new mp3 player so I can start using WMP11 instead of this junk.

  • theshane, on 10/12/2007, -1/+2I've got an older Mac, and the new iTunes just KILLS it. I cannot even scroll on the screen any more, not to mention the new album display simple does not work.

    ... hmmm... wondering if there is a way to downgrade...
  • PixelCloud, on 10/12/2007, -0/+4if only they released itunes for linux! i could partake in the horrible fun.

    oh well, i'm pretty happy with amarok :)

    (i wish they released foobar2000 for linux though)
  • mrhugo, on 10/12/2007, -2/+7I had the same problem with the crackling, bad sound.
    Windows users try this fix:
    -turn the volume on itunes all the way up to max
    -adjust your volume as needed through your computer's volume controls
    -done

    this fixed it for me. it seems control the volume is messed up on itunes 7...can't believe stevie j's boys didn't catch this one! bad testing.
    • rauz, on 10/12/2007, -0/+3Wow. That actually worked, as usual clueless people digg the good comments down.

      I had the problem with heavy distortion last night when I updated but discovered the thread on Apple concerning the other trick to just lower the size in Quicktime settings to 16.
      Well now I'm back at 24 and everything sounds fine.
      I have to confess though, a lot of the music I listen to sounds like that from the beginning so I actually liked some of the new interpretations :D

      http://media.putfile.com/Playing-with-iTunes-again
    • quasarkitten, on 10/12/2007, -0/+1Wow that work! Thanks. I often use my keyboard controls to raise and lower the volume.
    • bitcloud, on 10/12/2007, -0/+1it "works" to a degree for me.
      It stops being horribly distorted and simple sounds slightly crackly (as i'm convinced it probably does on everyone who found that it "worked")

      It's a sad day for apple when we have to post workarounds to get an mp3 player *playing mp3s*
  • jielias, on 10/12/2007, -3/+1I installed iTunes 7 yesterday on 2 PC's and 3 Macs and have had no issues at all. Sounds as good as ever and searching my library (~49Gigs) is a lot faster.
  • phreak64, on 10/12/2007, -1/+3I actually had a pretty heinous problem with the playback being distorted and awful, then noticed that iTunes 7 has some sort of "Sound enhancement" option under Preferences. I disabled that, and the songs playback wonderfully now. Try it out - it worked for me.
    • oedenfield, on 10/12/2007, -0/+1I may have tenativly solved the problem (for my installation anyway). Changing Quicktime preferences to 32 KHz under the audio tab in the Control Panel applet and disabling Sound Enhancer in the iTunes preferences. Changed those two settings and it seems I am now enjoying skip free tunes while running other programs.
    • oedenfield, on 10/12/2007, -0/+1It's back. I had about 30 min of skip free audio, but it is now back. It has to be a bug because itunes.exe is using 81,036 K of memory while firefox.exe is currently using 113,484 K on my system and firefox isn't having any problems. itunes 6.x regularly used 100,000+ k on my system with no problems.
    • daigakuinsei, on 10/12/2007, -0/+1I started having problems with patchy playback on itunes 6.0.5, and I've never used the sound enhancement feature
  • FromFirstToLast, on 10/12/2007, -2/+3It is annoying and I want it fixed -.-
  • bigfatgoalie, on 10/12/2007, -4/+3So wait...software that just came out doesn't run perfectly? I am shocked and amazed!

    For Windows users, I'd suggest if you the tips and tricks suggested by others doesn't work, try SAVING the iTunes installer and then installing. Trying to run a setup wizard from the apple web site the DAY it's released never works well.

    No issue for me on my 4 year old Dell 5100 with purchased music, ripped cds, or non-DRMed files.
    • Bilbobaggins, on 10/12/2007, -5/+9But when Microsoft releases a buggy beta(vista for example), Apple fanboys mock it. But when iTunes (not beta) doesn't run perfectly it's just because it just came out.
    • sulaco, on 10/12/2007, -1/+3"try SAVING the iTunes installer and then installing. Trying to run a setup wizard from the apple web site the DAY it's released never works well."

      You are new to this computer thing, aren't you?
    • d2nd, on 10/12/2007, -2/+1nice of you to be polite sulaco

    • MechaFenris, on 10/12/2007, -0/+1BilboBaggins: Yeah, when it's buggy.. .apple or not, people will criticize it. Trouble is... most Apple users aren't having this problem (despite this thread, which I take with a grain of salt anyway..) Unlike Vista, this isn't a "late" entry. ;)

      Old G4 733's, G4 1Ghz iMacs, MBPros, Macbooks, G5's... all seem to be running it fine.... So when it's a problem, we'll complain... but since it's not... well.... you get the idea.
  • Kido1986, on 10/12/2007, -2/+2This happened to me until I rebooted. I was scared. If iTunes would have messed up my collection, I would have pulled m G4 out of the closet and blown it up and sent the video footage to apple (and you guys of course ;-P)
  • portilaj, on 10/12/2007, -2/+6SOLUTION:
    Go to 'edit' -> 'preferences' -> 'playback' tab -> and then uncheck 'Crossfade Playback'


    I had the same problems, any kind of significant CPU activity and my music would stutter and crackle like mad. After unchecking 'crossfade' it's rock solid.

    • Kucher, on 10/12/2007, -0/+1Nope, my crossfade has always been off. Not a solution, sorry.
  • keepitwarm, on 10/12/2007, -1/+1Mine skips but only while updating artwork, or visulizer playing the tunes.

    I have resolved it though. turn it off. wait for apple to update. use ipod.
    • Fotograffiti, on 10/12/2007, -0/+1So it ONLY skips while updating artwork and using the visualizer...and this is such a big deal that you must stop using iTunes until they come out with a fix?? LOL
  • FromFirstToLast, on 10/12/2007, -1/+2@portilaj

    Just tried it didnt work :(
  • ChaseLudwick, on 10/12/2007, -5/+3works fine alot better then windows media player 11
  • bultaco370, on 10/12/2007, -1/+4I downloaded iTunes 7 on my computer and, unlike all previous versions, this one works on my 64 bit OS! Works like a charm too. Couldn't be any happier... yep.
  • k4zz4m, on 10/12/2007, -0/+2If you compare the memory usage for itunes 6 / 7. i recall itunes 6 used only 60-70 MB / while the itunes 7 uses 250 MB. therefore, if you dont have enough ram, ur comp will lag like hell! furthermore, if you notice if u are running quicktime and itunes at the sametime. it will mess up ur itunes.

    the prefenerence settings dont actually fix anything. if you do find ur sound choppy tho, try pausing it and restart the sound again. I do think that itunes is trying to find all the album art while the itunes is running though. However, is it just me or does the album art doesnt work properly? there are albums that werent on itunes store, but it got updated and some that are actually on there, it doesnt update! WTF Mate?
    • oedenfield, on 10/12/2007, -0/+3Windows Requirements

      * Windows XP or 2000 (latest service packs recommended)
      * 500 MHz Pentium class processor or better
      * QuickTime 7.1.3 (included)
      * 256MB RAM
      * Supported CD-R or DVD-R drive to burn CDs
      * Broadband Internet connection (DSL/Cable/LAN) for buying and streaming music

      I have an AMD Sempron 2600+ (1.6 GHz) with 1024MB RAM. Either there are some bugs with my system or they need to change their system requirements.
  • Advenger, on 10/12/2007, -5/+4windows users can use winamp for now (aac supported) until Itunes is updated again.
    http://winamp.com/

    mac users as well.
    http://www.tucows.com/preview/206623

    there's even an Ipod plug-in for anyone not interested in Itunes ( or anyone looking to try something new.)
    http://winamp.com/plugins/details.php?id=138888

    (no I'm not affiliated with nullsoft or winamp, just trying to help by finding alternatives)

    "works fine alot better then windows media player 11"
    ANYTHING is better than wmp11.
    • nevermind13, on 10/12/2007, -1/+1did you seriously just recommend a version of winamp for mac for system 8.5?

      doesn't get more classic than that
    • lumbergh, on 10/12/2007, -1/+0hehehe that "winamp for mac" was written for OS 9 ("Classic"; i.e. pre-OS X) and was last updated in 2000 ;)
  • lumbergh, on 10/12/2007, -6/+0Hate to say this but iTunes on Windows will always be suckier than iTunes on OS X. Why half-ass it and not go for broke? The new Apples even let you dual-boot to Windows if you need it for ::cough:: games ::cough:: some random productivity app.

    Also, wait till 7.01, it's always like that with point-oh releases...
    • cleverboy, on 10/12/2007, -1/+2I have to admit. I'm still running a Sawtooth, 400 MHz G4 tower Mac, and iTunes 7 still works... like... BUTTAH! Oh, those coverflows are sweeeet. Clearly I'm jonesing for a new tricked out Mac Mini to run my dev/media server from though (and a new iMac to completely kick my main Dell machine's ass). So... sooooo clearly. Til then, I'm Microsoft's bitch.
    • nurriz, on 10/12/2007, -0/+2Yeah that's a good alternative. While listening to music i wanna play a game, so I reboot my machine in order to do that. That's efficient...
  • tbikkle, on 10/12/2007, -1/+2The following seems to have worked for me:

    Control Panel -> QuickTime -> Audio -> Uncheck "Safe mode (waveOut only)"

    Incidentally, I had originally turned waveOut on to account for a similar skipping problem with a previous version of iTunes.
  • sparkweb, on 10/12/2007, -0/+2Sigh... I don't use itunes very much, mostly because it takes up so dang much memory. I have a gb of ram and it still has a huge footprint. I installed this new version for the heck of it and I have two big complaints:

    1. The same thing that others are complaining about: really choppy audio from time to time. Video doesn't seem to be improved much either. I watched a few videos in iTunes that I usually watch in WMP and they were way choppy. I've never had that problem with WMP before. (and I'm running the 11 beta)

    2. Every time itunes starts up it checks to make sure that there is an itunes icon on the desktop and an itunes menu in the start menu. I like to keep my desktop and start menu clean. I'm used to programs throwing icons around once, but the program doing this EVERY TIME it opens is absolutely unacceptable. What were they THINKING?

    I'm going to be opening itunes a lot less now. I'll be sticking with WMP for sure. The beta is 100% better than this frustrating itunes update.
  • lamestory, on 10/12/2007, -11/+2hey, wudya know, APPLE SUCKS!

    shocker.
  • vampireblood, on 10/12/2007, -0/+2I had the same problem most people are having with the audio being all crackly and distored.

    How I fixed this was draging the volume slider in iTunes 7 to mute then back to full again and it works perfectly from now on.
  • cmilki, on 10/12/2007, -1/+16Why the ***** is this being marked inaccurate ?
    • PixelCloud, on 10/12/2007, -2/+7applefanbois
    • Sponky, on 10/12/2007, -1/+3Probably because it works fine for a lot of people, and they assume that the PEBKAU.
    • DJNephilim, on 10/12/2007, -0/+4@Sponky
      "Probably because it works fine for a lot of people, and they assume that the PEBKAU."

      I think you mean PEBKAC.
      Problem
      Exists
      Between
      Keyboard
      And
      Chair
    • MechaFenris, on 10/12/2007, -3/+3Because it's not a widespread issue. I wouldn't have marked it as "inaccurate" but the conclusions on this thread alone warrant enough to at least "take with a grain of salt."

      As I sit here listening to my 30Gig music collection (not all at once, of course) with iTunes 7.... "works for me".

      This sort of "fundamental" problem seems to be cropping up quite a bit these days, and usually the "fundamental problem" is someone didn't follow through or read the damn instructions. It's getting annoying. As soon as something _SEEMS_ to go awry... immediately the web is rife with AOLers and other morons "seconding" the person's conclusions. That's not how to a) diagnose a problem or b) solve it.

      Everyone wants to poke at something they don't like (Apple users: Windows... Windows users: the rest of the planet... Linux users: Apple and Windows users...) I'm generalizing, but you get the basic point... I feel like I'm in Jr. High again arguing the merits of the C-64 or Atari 800.... It was fun.... when I was 13.

      I mean even the title is misleading... And reading the thread, you can see... people updated, got an issue and immediately claimed "worst update evar!" By and large, if it affects Windows users, and not all of them... there should be an explanation... before claiming "worst update" award. It doesn't affect Mac users, or if it does, it is even less widespread. See how this gets out of hand?

      Bah. This is childish.... I'm sure this'll get buried.... Those who are doing most of the panicky posting are usually the ones who have a beef with whatever they're talking about anyway.

    • hmniq, on 10/12/2007, -0/+1Does it really matter if it's U for User or C for Chair?
    • radiantm3, on 10/12/2007, -0/+2"Does it really matter if it's U for User or C for Chair?"

      Yes, because the problem is the "user", not the "air" between the user and keyboard.
  • mntbikeracer1, on 10/12/2007, -2/+2Well the new software looks great and the coverflow part is great. But overall thats all this release is, good looking. No substance at all. This is one crappy piece of software. Clearly not beta tested well enough.
  • sdubois92, on 10/12/2007, -9/+4sounds to me like windows sucks. buy a mac, they are cheaper in the long run
    • Phocion55, on 10/12/2007, -0/+3Uhh...yea....let's not forget that this is the same company in question in this article. Probably NOT the best place to advertise for them right now.......
  • tanveer, on 10/12/2007, -0/+3down anyone have any problem beside the cracking noise?

    like skipping Album Art? when you try to scroll thru albums in the 3rd view options - some of the album arts doesn't show up, (blank cover). Even thou it does show the cover art on the left panel, it just doesn't show up on the scroll view until you sit there for a while or click on the black cover....

    I know this isn't as significant a problem as the sound distortion one...but this is really driving me up the wall. After spending hours making sure all my albums has hi-res cover arts...just to make the the cool scrolling animation perfect...it pisses me off when some of the covers don't show up

    :(
    • Sponky, on 10/12/2007, -0/+1Yep, at first I thought it was only a problem for files with large album, art ( > 80K or so), but I've replaced a few problem pics with smaller versions without much improvement.
    • standmatt, on 10/12/2007, -3/+2Dude. you know you just go to Advanced->Get album art, then iTunes gets it all for you, it takes a little bit but as long as none of the albums are obscure or tagged wrong, you'll get art
    • rauz, on 10/12/2007, -0/+3standmatt, I'll take that as a compliment then. iTunes Music Store only finds album art for around 5% of my 800 albums.
      I have obscure taste, yay!
    • DJNephilim, on 10/12/2007, -0/+1Is this when you first view the art? I've noticed that when you first install iT7, not only does it analyze the library for the gapless data, but it also has to give the album art a once-once over when you browse it for the first time. Mine did what you describe the first time I rant through the cover flow, but now that I have done it once after install, I can scroll through at any time without that happening.
    • tanveer, on 10/12/2007, -0/+1@Sponky

      SAME here! I thought at first it was only coz iT7 is taking longer time to load the album art with larger file size, so i substitued with lower-rez...only to find out that has nothing to do with missing album arts in the scrolling animation. I found quite a few covers that are of normal size yet wont show up instanteniously ...

      @standmatt

      I already have those cover arts...they show up just fine on the 'show album art' panel on the lower left corner...some of them just dont show up in the 'scrolling cover art' animation mode you see..

      i hope its a bug that gets fixed soon w/ the next update or something...its really irritating to spot blank cover arts when you're scrolling thru ur collections...
  • alexpigment, on 10/12/2007, -7/+2BUY MORE RAM.
    • quasarkitten, on 10/12/2007, -0/+4I have two gigs and it still skips and cracks.
  • negrogoose, on 10/12/2007, -0/+6There seem to be two problems: one relating to incorrect bitrate settings for QuickTime, and another in which the codec for audio playback is stuck in a non-optimized safe mode.

    I'm getting this same problem, and for me it has nothing to do with bitrate. When I initially upgraded, I found that Quicktime's settings had defaulted to 'safe mode,' which plays everything through wave out, bypassing my sound processor perhaps? At any rate, not a damn thing could I do get that box to stay unchecked until I re-installed Quicktime.

    The problem is this: when I play a song, it skips and crackles if any other application tries to do anything with the CPU. Scrolling through a web page, launching a program, moving a window around. Happens regardless of the Quicktime settings, and after multiple reinstalls.

    This is one of at least five bugs I am experiencing, which include horrible video problems, iPod sync issues, visual effects not properly utilizing DirectX, and visual inconsistancies in the new UI (this last is the most surprising of all). I just wish Apple would let us choose which codecs we want iTunes to use, because QuickTime has never been able to play video or audio in Windows without feeling like a slow, kludgy port.

    Apple has released software that is not ready for showtime. This is something I wasn't expecting from them. So much for the halo effect.
    • alexpigment, on 10/12/2007, -1/+2try updating your graphics drivers. then soundcard drivers. and if by some crazy chance you are using Windows ME, that is DEFINITELY the problem :)
    • alexpigment, on 10/12/2007, -0/+2oh and maybe some mobo system drivers and what not.
    • cleverboy, on 10/12/2007, -0/+3"QuickTime has never been able to play video or audio in Windows without feeling like a slow, kludgy port."

      Huh. News to me. I've considered it one of the most consistantly cool ways to view trailers on my PC for the last 7 years or more (for me at least). As a multimedia developer I was most impressed when they introduced Sorenson video way back at Quicktime 3.0. Even for Microsoft, its always been a struggle with slow processor power. It always depended on compression and optimization method and the intended delivery platform.
    • negrogoose, on 10/12/2007, -0/+0I should clarify a bit: iTunes has always worked OK before, but not now. Also, my various drivers are up to date and I have no issues with *any* other program. I am also running a clean version of Windows XP.

      As for QuickTime always seeming kludgy, this has more to do with my preferences. I use the slim Media Player Classic for everything, along with up-to-date codecs from K-Lite, and have *never* had a problem with them. MPC is snappy and responsive, even when dealing with QuickTime video. Then QuickTime and its heavy gray shell comes around, with its gray-skinned bars, and slow-moving-when-dragged windows, its penchant for taking over every available browser plugin and filetype, and non-robust video and audio playing. It runs like a slow, non-optimized port from another system, and I'd like a fair shake at picking my own video and audio codecs for use with iTunes. I ain't gonna get it, but I don't mind making a stink about it when I get the chance.
  • xofc, on 10/12/2007, -0/+1No issues here, even when running MS Word, Thunderbird and 5 tabs in Firefox, and I have the bare mins for the install, except for RAM (Powerbook Pismo 500MHz G3 w/640MB ram and 10.3.9). Takes 200 Mb of RAM for me. I second the comment that the 7.0.1 will clean up most of the bugs.
    • standmatt, on 10/12/2007, -1/+2200 Megs?! for me it uses 25 with the album art thing open
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