Warning: The Content in this Article May be Inaccurate
Readers have reported that this story contains information that may not be accurate.236 Comments
- smellinator, on 10/12/2007, -5/+98I had a very similar problem many years ago. Try cleaning the dust off the needle.
- leobaby, on 10/12/2007, -3/+85Welcome to the digg personal tech support services....
- Verm1n, on 10/12/2007, -4/+53If you are using the windows version try this:
Control Panel/Quick Time/Audio Tab/Size = 16 bit. - mas4977, on 10/12/2007, -5/+34Here is what mine sounds like:
http://www.youtube.com/watch?v=JoS_L3myMUU - mrASSMAN, on 10/12/2007, -11/+39SAME WITH ME. It's not "skipping" - it sounds like total utter corruption. I guess I'm glad it's not just me. I am ***** pissed at Apple for letting a catastrophically bad bug in their new iTunes.
- deadbaby, on 10/12/2007, -1/+17It has nothing to do with DRM but FYI iTunes also plays standard MP3 files. 98% of my library is DRM-less MP3.
- cmilki, on 10/12/2007, -1/+16Why the ***** is this being marked inaccurate ?
- inactive, on 10/12/2007, -14/+26You are an idiot.
- neuropsychguy, on 10/12/2007, -1/+13What does skipping playback have to do with DRM? Has anyone said that only songs they purchased from Apple skip?
- UsernameTaken, on 10/12/2007, -1/+12aztechclan = clueless *****.
- sophiaperennis, on 10/12/2007, -2/+12Would be helpful to know that this only affects iTunes on Windows. I have only upgraded to iTunes 7 on my iMac, and no problems there yet.
FYI: You might also want to reserve some time for iTunes updating the library, when it's big. It has to update the iTunes library twice, the first time I am not sure yet why, but the second time it goes to determine Gapless Playback information for each song, and that can take quite some time on a large library. - PaxRomana, on 10/12/2007, -0/+10I'm experiencing the same problem. This is a huge problem because every time I try to multitask I hear noticeable skipping and corruption. I hope Apple releases a patch soon. PS. None of the fixes work for me.
- gwalbridge, on 10/12/2007, -3/+12What makes me sad is that a lot of people, like this guy, probably don't come back to see what everyone else has said about him. Hence, he'll probably go on thinking that iTunes can't play MP3s (or whatever the ***** he thinks).
I'll find resolve in knowing that he'll get hosed, every time he posts, until he finally notices how much he sucks and dies from the shock. - geekdreams, on 10/12/2007, -0/+8Scroll wheel works fine here (on both WinXP and OS X).
- deadbaby, on 10/12/2007, -1/+8Perhaps iTunes is still scanning your library for gapless playback info & album art? The first 2-3 hours I had iTunes 7 open was very ugly. Lots of skips. Now everything is fine.
- negrogoose, on 10/12/2007, -0/+6There seem to be two problems: one relating to incorrect bitrate settings for QuickTime, and another in which the codec for audio playback is stuck in a non-optimized safe mode.
I'm getting this same problem, and for me it has nothing to do with bitrate. When I initially upgraded, I found that Quicktime's settings had defaulted to 'safe mode,' which plays everything through wave out, bypassing my sound processor perhaps? At any rate, not a damn thing could I do get that box to stay unchecked until I re-installed Quicktime.
The problem is this: when I play a song, it skips and crackles if any other application tries to do anything with the CPU. Scrolling through a web page, launching a program, moving a window around. Happens regardless of the Quicktime settings, and after multiple reinstalls.
This is one of at least five bugs I am experiencing, which include horrible video problems, iPod sync issues, visual effects not properly utilizing DirectX, and visual inconsistancies in the new UI (this last is the most surprising of all). I just wish Apple would let us choose which codecs we want iTunes to use, because QuickTime has never been able to play video or audio in Windows without feeling like a slow, kludgy port.
Apple has released software that is not ready for showtime. This is something I wasn't expecting from them. So much for the halo effect. - oedenfield, on 10/12/2007, -0/+6The trick Verm1n mentioned seems to work with some people, but still doesn't work for me (and others as mentioned in the Apple Discussions).
- inactive, on 10/12/2007, -2/+7applefanbois
- mas4977, on 10/12/2007, -0/+5I have been to many forums today and seen many suggestions.
1) Change Quicktime bit depth to 16 bit from the default 24 bit
Result: Doesn't fix the problem
2) I have reinstalled my sound card drivers
Result: Doesn't fix the problem
3) I reinstalled iTunes 7.0 and ran the repair option
Result: Doesn't fix the problem
4) Changing the process priority to high or above normal
Result: Doesn't fix the problem
I am running Windows XP Pro SP2 with all current updates. Here is what my iTunes sounds like, (and the Vista Theme from Windows Blinds is not the problem)
So I guess that my iTunes is worthless now, time to shop around? - mrhugo, on 10/12/2007, -2/+7I had the same problem with the crackling, bad sound.
Windows users try this fix:
-turn the volume on itunes all the way up to max
-adjust your volume as needed through your computer's volume controls
-done
this fixed it for me. it seems control the volume is messed up on itunes 7...can't believe stevie j's boys didn't catch this one! bad testing. - mntbikeracer1, on 10/12/2007, -0/+5I find it funny that when Microsoft does something stupid you all blame Microsoft and shout for their heads.
However, when Apple does something as stupid as this you all say it must be a problem with our computers, we need more ram, a mac, a faster processor, to change our settings. Well I shouldn't have to do a thing. iTunes worked fine as vesion 6 it should not take more than 2 gigs of ram, and a mac to run version 7.
So get a life and admit it your little Mac god Steve Jobs F'ed up and needs to fix this crap software. - MichaelLVOrtega, on 10/12/2007, -2/+6Lame, I use iTunes to listen to music from my laptop in the car, today It was like using a first gen CD player with no skip protection.
- quasarkitten, on 10/12/2007, -0/+4I have two gigs and it still skips and cracks.
- gotamd, on 10/12/2007, -1/+5Why is this marked innaccurate!?! It's NOT! There are many other users complaining in that Apple forum post. What is innaccurate here? Fanboys make me angry.
- inactive, on 10/12/2007, -0/+4if only they released itunes for linux! i could partake in the horrible fun.
oh well, i'm pretty happy with amarok :)
(i wish they released foobar2000 for linux though) - tomalakborg, on 10/12/2007, -0/+4Yeah great idea... except the problem happens on macs too. Dumbass.
- DJNephilim, on 10/12/2007, -0/+4@Sponky
"Probably because it works fine for a lot of people, and they assume that the PEBKAU."
I think you mean PEBKAC.
Problem
Exists
Between
Keyboard
And
Chair - neuropsychguy, on 10/12/2007, -0/+4I just wanted to add that this problem does not exist on all Windows computers. I have not had any problems with iTunes 7 on my Dell laptop. Maybe I got lucky though. We could start a poll. Who has/has not had problems on their Windows computer with iTunes 7?
iTunes does use a lot of memory though (mine is at about 200 MB). :( - Bilbobaggins, on 10/12/2007, -5/+9But when Microsoft releases a buggy beta(vista for example), Apple fanboys mock it. But when iTunes (not beta) doesn't run perfectly it's just because it just came out.
- Chesh, on 10/12/2007, -1/+5I love it that as soon as there is a problem with a piece of apple software the story is marked as inaccurate. This is a real problem and I would like it fixed not ignored just because it doesn't make apple look good. Piss.
- portilaj, on 10/12/2007, -2/+6SOLUTION:
Go to 'edit' -> 'preferences' -> 'playback' tab -> and then uncheck 'Crossfade Playback'
I had the same problems, any kind of significant CPU activity and my music would stutter and crackle like mad. After unchecking 'crossfade' it's rock solid. - thegenome, on 10/12/2007, -4/+8Well iTunes 7 works perfectly on my MB without any problems.
- britkev1, on 10/12/2007, -1/+4I don't seeem to have the problem as long as I am ONLY running i-Tunes. As soon as I start browsing a site or doing anything else, the sounds goes bad.
- jimslim, on 10/12/2007, -0/+3I was having the skipping problem...
I went to Windows Task Manager
I selected itunes.exe process and upped the priority
from normal to high,
and this fixed the problem.
(The other adjustements suggested here did not work...) - inactive, on 10/12/2007, -0/+3my $0.02 is that this is happenning for me on OS X as well
- Phocion55, on 10/12/2007, -0/+3Uhh...yea....let's not forget that this is the same company in question in this article. Probably NOT the best place to advertise for them right now.......
- rauz, on 10/12/2007, -0/+3standmatt, I'll take that as a compliment then. iTunes Music Store only finds album art for around 5% of my 800 albums.
I have obscure taste, yay! - ziadoz, on 10/12/2007, -0/+3It skips like ***** on my setup so I don't see how this is inaccurate. Oh right I forgot the unwritten Digg Apple fanboy rule that Apple products are always perfect, my bad.
- cleverboy, on 10/12/2007, -0/+3"QuickTime has never been able to play video or audio in Windows without feeling like a slow, kludgy port."
Huh. News to me. I've considered it one of the most consistantly cool ways to view trailers on my PC for the last 7 years or more (for me at least). As a multimedia developer I was most impressed when they introduced Sorenson video way back at Quicktime 3.0. Even for Microsoft, its always been a struggle with slow processor power. It always depended on compression and optimization method and the intended delivery platform. - mas4977, on 10/12/2007, -1/+4Yea! Get a MAC, fry an egg, randomly shut down as you try to get the stains of with fingernail polish remover!
- tanveer, on 10/12/2007, -0/+3down anyone have any problem beside the cracking noise?
like skipping Album Art? when you try to scroll thru albums in the 3rd view options - some of the album arts doesn't show up, (blank cover). Even thou it does show the cover art on the left panel, it just doesn't show up on the scroll view until you sit there for a while or click on the black cover....
I know this isn't as significant a problem as the sound distortion one...but this is really driving me up the wall. After spending hours making sure all my albums has hi-res cover arts...just to make the the cool scrolling animation perfect...it pisses me off when some of the covers don't show up
:( - gtown, on 10/12/2007, -0/+3My work machine: Pentium D optiplex machine IS experiencing this problem...
My home Dell Inspiron 9100 isn't.
1/2 for my Dells
It's frustrating to have to troubleshoot something at work that should be simple... in 10 years of listening to music on a PC I can't remember something like this happening... other than selecting the wrong driver / midi time code in abelton or reason.
It's enough to make me want to go back to Win98 and winamp ;)
Just play my music to get me through the day iTunes and don't crash! - rauz, on 10/12/2007, -0/+3Wow. That actually worked, as usual clueless people digg the good comments down.
I had the problem with heavy distortion last night when I updated but discovered the thread on Apple concerning the other trick to just lower the size in Quicktime settings to 16.
Well now I'm back at 24 and everything sounds fine.
I have to confess though, a lot of the music I listen to sounds like that from the beginning so I actually liked some of the new interpretations :D
http://media.putfile.com/Playing-with-iTunes-again - geekdreams, on 10/12/2007, -1/+4http://www.apple.com/support/downloads/itunes605.html
- netburnr, on 10/12/2007, -0/+375mb, pfft!
I just looked and mine is taking, I ***** you not 264mb!
I've always wanted an application that actually uses a good chunk of my 1 gig in my system, lol.
I'm guessing its the new album art thingy they added... - oedenfield, on 10/12/2007, -0/+3Windows Requirements
* Windows XP or 2000 (latest service packs recommended)
* 500 MHz Pentium class processor or better
* QuickTime 7.1.3 (included)
* 256MB RAM
* Supported CD-R or DVD-R drive to burn CDs
* Broadband Internet connection (DSL/Cable/LAN) for buying and streaming music
I have an AMD Sempron 2600+ (1.6 GHz) with 1024MB RAM. Either there are some bugs with my system or they need to change their system requirements. - bultaco370, on 10/12/2007, -1/+4I downloaded iTunes 7 on my computer and, unlike all previous versions, this one works on my 64 bit OS! Works like a charm too. Couldn't be any happier... yep.
- albrad84, on 10/12/2007, -0/+3Mine was already set to 16, but I am still having the exact same skipping problem
- geekdreams, on 10/12/2007, -0/+3http://daringfireball.net/2006/04/repair_permissions_voodoo
- alexpigment, on 10/12/2007, -0/+2oh and maybe some mobo system drivers and what not.
-
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