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- pyrates, on 07/30/2008, -3/+22Good article, although I still think the iPhone doesn't do enough for business yet. For example the user has the ability to change the iPhone settings and IT has no way to enforce that those settings stay within the profile that the iPhone is meant for. You can't push updates automatically, you have to apply them through email or through a url in safari and they're optional. That's just clumsy to me.
- Ryan32, on 07/30/2008, -4/+20I bought my iphone 3g for use at the office, but sadly it's been more of a chore than anything. Push e-mail is craptastic on the Iphone. Exchange is slow. Just typing out a message is a pain in the ass (as much as the pro-mac crowd tries to claim it's fast, it's not).
Overall, i can't stand the damn thing. It also freezes up all the time. When leaving a voicemail you want to hit the home button and end the call, well the home button doesn't respond. So you end up leaving your voicemail, +30 seconds of background noise. I'm not sure wtf causes this but it happens every time.
I'm taking mine back tomorrow, and will continue to use my Blackberry until the HTC Touch-Pro comes out. The Iphone is cool and all, but it's just a fancy toy, not practical for the enterprise crowd at all. - inactive, on 07/30/2008, -6/+191 ANSWER DONT !!
And yes the other phones and especially Blackberry dont have these issues:
* Only the inbox can be set to synchronize – subfolders can be accessed but no synchronization policy can be set
* No Flagging on email
* Cannot set Out of Office message
* No Hot Keys for managing messages
* Difficult to get to Global Address List
* No support for Activesync Schedule (eg. push during work hrs – pull outside of that)
* No Smart Filtering
* No ability to change sort order of email messages
* No support for Server Search of email messages
* Trying to delete messages or move them when you don’t have connectivity generates lots of errors messages and you cannot actually delete or move when offline
* Message status is not set on the server for replying/forwarding to an email, similarly the status from the server is not provided to the iPhone
* You cannot automatically set attachments to download
* There is no control over maximum attachment size
* You can’t see the number of unread or new emails without unlocking the device
* No ability to invite attendees to a meeting
* You cannot provide a reason for declining meetings
* Attendee status is not available
* There is no click through to get access to information from the GAL for a participant
* No support for setting Out of Office message
* You cannot delete a single occurrence of a recurring meeting – you can only delete the whole series
* Cannot enforce Storage or device encryption
* Remote wipe doesn’t seem to be immediate and restore requires recradling to iTunes
* PIN unlock timeout is not enforced on the iPhone
* You have to ‘slide’ to unlock – then enter the PIN code to unlock the device
Granted, a lot of these are advanced features. However, why make a big deal about Push Email if you aren’t going to make it a better Push Email experience? After all, with Safari you can check your webmail and get a lot of those features. - inactive, on 07/30/2008, -5/+18Great and in depth article.
- poidh, on 07/30/2008, -8/+20***** it. Just use Blackberrys. Works well enough for me.
- GuyDanger, on 07/30/2008, -15/+26Long Live the Blackberry!
- Sheshymaroii, on 07/30/2008, -5/+16Agreed!
Business people would rather have a tactile keyboard!
Much easier to use and you do not need to look constantly at what you are hitting. - pyrates, on 07/30/2008, -1/+11You also can't restrict iTunes usage on the phone itself through just backing up its data and settings and only allowing the company's apps to be loaded onto it. You also can't restrict loading media onto it or buying media through the iTunes store.
So while this may be trying to compete with the blackberry, it's not there yet and has a ways to go. - Oddish, on 07/30/2008, -2/+8Sadly, my life isn't exciting enough for me to ignore this article.
- inactive, on 07/30/2008, -0/+6Most cellphones have an IMAP client, many with push. Works well enough for me too and I spend the savings on PEPPERONI PIZZA WITH STUFFED CRUST
- Rudegar, on 07/30/2008, -0/+5guess it's a question about getting mobile-me or what ever it's called to run stable
personally i dislike the blackberry keyboard under a square screen thing
and as far as i know it's pretty absent outside USA
will take a XPERIA X1 over a iphone 3g any day of the week though - jkirk7msa, on 07/30/2008, -3/+8Blackberrys were easy to work with but I predict the iPhone will not be far behind in the near future. I've owned both and I rate them neck and neck. The iPhone has some flaws but so did the Blackberry, and RIM has been at it for years...
- p51d007, on 07/31/2008, -3/+8Copy & paste...something I use DAILY on my HTC phone is STILL MISSING in the iPhone......sorry, not for me in the business world.
- cgruber, on 07/30/2008, -3/+8My iPhone works fine with exchange, calendars, contacts and all. I did know the exchange server hostname but that's all I had to enter beyond username/pass and it started syncing just fine. Took a whole minute to setup.
- wrestlingnrj, on 07/31/2008, -2/+7I have been tasked at my company with testing out the iPhone because we are going to be switching to ATT from Sprint to save money and so far I've come up with very similar issues. Mainly Exchange is craptastic on the iPhone. My recommendation is to stick with Blackberry.
- 0260, on 07/30/2008, -5/+10it is still a fashion phone. not gonna fly in business
- etruscan, on 07/31/2008, -1/+5I'm one of two IT admins in my company. We both own iPhones, and love them.
...what Apple has done is make it very enterprise-worthy - on top of retaining all the nice media features it had to begin with. While it still lacks a few email features that would put it on par with BB - they're niceties that will come in time, like email search, copy/paste, etc. They've also got to fix an issue with meeting invites.
Having said all that, it's still far from "HAHA IT SUCKS!" - ExSlashdotter, on 07/31/2008, -0/+4Once they get the bugs worked out though, this could own. Why deal with blackberry's NOC when I can have my exchange server behind the firewall and require VPN access (with RSA no doubt) from both laptops and phones to get to it? Even beats motorola's 'Good server' system if you ask me.
- ferrariman60, on 07/31/2008, -2/+6iPhone won't make it big in the business environment for a while yet. I know my company (pretty big, you've probably heard of it: costco) explicitly won't allow iPhones on the corporate network for several reasons, some of which have been brought up above (including user accessible settings that can't be locked down, an IT nightmare), but the biggest is how vulnerable the iPhone is.
And before every fanboy in the world cries foul, need we remember that jailbreaking an iphone is exploiting a security vulnerability? We simply can't have devices that are that vulnerable on the network. It's that simple. We don't care if the employees have them, but we don't allow them to be used for email like we do blackberries and windows mobile based phones. - MadKennyP, on 07/31/2008, -0/+4Well, some business people anyway.
- cgruber, on 07/31/2008, -0/+3A security profile was placed on it immediately after synching it.
- inactive, on 07/31/2008, -0/+3If Xperia gets a faster processor, maybe.
For now the Samsung i900 or HTC touch pro is gonna kick iphone's ass outta the business world, and around the corner with the lack of ability it has.
PS the "dont touch" youtube links are from Feburary demo models. Its August and coming out ad the end of the year. So we will see! - Owwmykneecap, on 07/31/2008, -1/+4ill stick with my nokia and no contract ta very much.
- poidh, on 07/31/2008, -0/+3LOL. Texas BBQ is more to my taste, but what's good for the goose is good for the gander.
- tnoy, on 07/31/2008, -0/+3Step 1: Don't use MobileMe.
- Haecceity, on 07/31/2008, -0/+3I almost fell asleep trying to read this article.
- inactive, on 07/31/2008, -1/+4Silly apple! Why didn't they ask you before they even bothered to make a phone?
Idiot. - MadKennyP, on 07/31/2008, -1/+3Feb 11, 2008:
"For the second time in less than a year, a technical failure idled the thumbs of many BlackBerry users on Monday by severing their wireless link to e-mail and the Web.
Representatives of several North American carriers said they were told by Research in Motion, the BlackBerry maker, that a significant failure had occurred somewhere in the servers it operates to connect the popular hand-held devices with the Internet. The carriers were told that all operators in North America were affected but not all customers.
“R.I.M.’s having a big shutdown,” said Jim Johansson, a spokesman for Telus, a major Canadian telecommunications company based in Vancouver, British Columbia. “It’s potentially up to half their customers. It seems to be hit and miss.”
The second major outage of BlackBerry service is an embarrassment for a company which has long made reliability and high levels of security selling points for its premium-priced variety of wireless e-mail." - gann, on 07/31/2008, -0/+2You want to go into the business world with a phone without copy & paste? Is that a joke?
I mean, I really love my iPhone 3G, but come on... - phantom_mullet, on 07/31/2008, -0/+2WE'LL DO IT LIVE
- wrestlingnrj, on 07/31/2008, -0/+2Funny story, I was getting transferred while on hold with Sprint and I was actually transferred to a phone sex line. Come to find out they are 1 number off from each other. We looked into Tmobile as well and they weren't a viable option for a company our size.
- ExSlashdotter, on 07/31/2008, -0/+2Honest question:
For those of you IT guys with your exchange server behind your firewall (require VPN access for Outlook/Entourage), what kind of battery life have you seen on the 3G with the phone's VPN connected?
Still haven't heard from anyone who has used this. I know apple at least somewhat thought about us, because they even have support for RSA keychains on the VPN login (which we also use). - Br3ach, on 07/31/2008, -0/+2Good read, Apple still has a long way to go before dethroning the undisputed king of enterprise smart phones though
- mrBitch, on 08/01/2008, -0/+1and you're VERY exciting! everything you post causes tremors of uncontrollable excitement!
- pfwd, on 08/02/2008, -0/+1Yep n95 all the way!
- JKAL, on 07/31/2008, -1/+2Although it is a thoroughly written article on deploying iPhone for the enterprise environment, I think he missed the mark on how is this going to help replace existing Blackberry environments, some of the basic yet crucial reasons iPhones will not be adopted any time soon are:
*most companies are already on set contracts for their Blackberry devices, they've already spent money on that device, so they will not go and get a new device.
* The billing handling of Blackberry service in a corporate environment is very complicated as it has to be agreed on by the Company, Provider, the End User. This process alone takes months of negotiations.
*Blackberry devices are also preferred due to their lack of apps available, yes that's right. Most large corporation already have a hard time adopting to new versions of standard applications, simple ones such as Acrobat reader, IE et al. As they have to test each one in their environment, get approved for stability ans so on, so most places have a locked down vanilla version of Blackberry. They will not cater for the 1001 iPhone apps available, even if a large company goes on the iPhone path, due to security reasons they will initially have to disable so many features on the device it will be pointless to even implement the whole thing.
*right now the entire market is on a down turn a large corporation will not go through this exercise just to get the latest gadget working in their environment.
I love the iPhone for what it is a, a cool high end gadget, but not for the corporate environment, not yet anyway. - Rudegar, on 07/30/2008, -0/+1add "it's a trap" ascii art and then maybe! :P
- sysadmin88, on 08/01/2008, -0/+1I have a serious question....what are the advantages of a blackberry over a WM6 smartphone?....I currently have a Mogul on the Sero plan with full keyboard, touchscreen, and can be hacked hard core because of it running windows.....anyhow i sync with work and surf the web and dont have any issues with it....any reason to switch???
- ColdChilli, on 07/31/2008, -0/+1Currently iPhone 2.0 software has issues with Security as stated before.
It also has issues with Syncing with Outlook Calendars(http://www.slipstick.com/problems/iphonesync.asp) and management of large number of contacts in the 1000s.
Currently you cannot create a invitation on an iPhone. Which is a huge feature missing. - Drizzit, on 07/31/2008, -0/+1While it's a good article, it seems they like to show Blackberry ad's before you can read it.
- inactive, on 07/31/2008, -2/+3Typing on the iphone is much easier (yes I have used both). Trust the auto spell collection.
I'll race you. - aserer511, on 07/31/2008, -0/+1
Although iTunes should be considered an activation requirement, it's not required for enterprise functionality. Once activated, an iPhone can be configured and used without iTunes, allowing users access to many of the iPhone's data features such as Web browsing, e-mail and other Exchange features -- including calendars and the Global Address List -- and applications. "
that's huge; I thought originally syncing ALL data would be mediated by iTunes, which is about as pertinent to teh corporate environment as wearing a red nose to work - danielwsmithee, on 07/31/2008, -0/+1Exchange doesn't sync tasks very well either so there is not much missing there on the iPhone.
- mmilton, on 07/31/2008, -0/+1The key business capability missing from the iPhone is pushing of Outlook Tasks (to do's). Doing mail, contacts and calendars is not quite enough for many people in business.
- GruntboyX, on 07/31/2008, -0/+1oops wrong article
- Diggyan, on 07/31/2008, -0/+1The iPhone 3G might be cool, but it's not ready for business yet. Businesses would never overlook business-oriented phones such as the blackberry or the newly released E71.
I don't know about you, but the iPhone 3G lacks the features that help me as a user (such as MMS, copy/paste...etc), and I don't think it would be more helpful for businesses. - mmilton, on 07/31/2008, -0/+1Never heard of any problems. Works great at my company. I create a Task in Outlook and it shows up on my Blackberry. I use it all the time and many others do too.
- mrBitch, on 07/31/2008, -0/+1awwww, jabberwolf is so cute when he gets so excited about dishing out his usual batch of poorly conceived brain farts.
- Rudegar, on 07/31/2008, -0/+1latests spcs state that Xperia got 528 MHz
- mrBitch, on 07/31/2008, -1/+1an example of the samsung i900 touch ui in action here :
http://gizmodo.com/5017030/video-samsung-omnia-i90 ...
here's a few comments from that same page based on watching the video :
" Looks like a typical WinMo device with a fancy launcher featuring draggable widgets and a sidebar. Performance looks pretty much on par with Windows Mobile; Uncertain touch response, sluggish performance, display artifacts when switching between portrait and landscape. "
and :
" People like you just don't get it do you? I mean, it's seriously difficult for you is it?
More features != A superior product. " -
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