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- fritzbrown, on 07/26/2008, -5/+53As Apple enters the consumer electronics business and market share grows they will find themselves subject to the same scrutiny and criticism as those that came before them.
As a niche company their loyalists will defend endlessly but the public at large is a fickle bunch. Apple's "it just works" image will not survive. - Evilblobs, on 07/25/2008, -4/+50Apple is mortal? blasphemy...
/sarcasm off - str3ama, on 07/26/2008, -4/+36The truth is that Apple is suffering from brain-drain, the marketing division insists that they keep pushing out new products and there's only so many variations they can do of the IPod to meet that demand in between creating new devices like Apple TV (which seems to have dropped off the map in terms of anything new for it).
The thing that really annoys me about Apple, now more then ever, isn't the company itself but the mindless consumers toting it and praising it and turning what's otherwise a product into some sort of quasi-religious experience. - buggu, on 07/26/2008, -3/+34The problem with this article is that the author assumes that everything "just worked" before. Well, it really didn't. Apple's products were flawed before and they are flawed now, just like every single one of their competitors. It's just that before people were caught up in the hype and managed to overlook it, but now with more and more people switching over to Apple products, the collective voice is just increasing and not easy to ignore.
- edstate, on 07/26/2008, -1/+27They just might be on the cusp... I've been a mac fan for ever, and applaud their ventures into the ipod, then the "windows" ipod, then the iphone... but same goes for any good, inspiring venture: you can absolutely get "too big" to keep your previously vaunted quality level up to snuff.
- pierrelourens, on 07/26/2008, -1/+26Reminds me of what happened to Sony when they branched out into every damn market.
- inactive, on 07/26/2008, -5/+26faultlessly executed? No copy and paste on the iphone. Bluetooth stack for the iphone missing most profiles, even handy ones like A2DP (high quality stereo so you can better listen to music). Or is this faultlessly executed as in the recent worms and trojans for osx? Perhaps it was the assploding batteries, maybe it was the finish on some ipods chipping off because they didnt add a better layer of sealant.
They have had a lot of faults, fortunately though, there is digg where exposing said faults causes comments to get dug down to supress the truth and bias the information coming out to appear that it was faultlessly executed. - incandescent, on 07/26/2008, -1/+20I really wish the Apple fanatics would realise they come across like obsessive religious freaks, unable to recognise any fault with their holy company.
(And I'm an iPod Touch and iPhone 3G owner before someone calls me a "hater") - Totz83, on 07/26/2008, -1/+17What have they done that's so wonderful for society?
- dullnation, on 07/26/2008, -0/+16I don't know if it's because they're trying to juggle too many tasks at the same time but my 2G iPhone with firmware 2.0 is so buggy, I'm considering downgrading to 1.1.4 until they fix it.
- synystar, on 07/25/2008, -6/+21You say just "No." ? But Mobile Me is an Apple product that managed to piss off a lot of Apple's customers. They just ignore their users? Not so much as a simple "Sorry, we're working on it"? It would seem that yes they did in fact bite off more than they could chew:
"Apple needs to communicate with it's customers and tell us what is really going on. It is obvious that they do not have a solution and can't provide an ETA and that the problem is much larger than the 1% of users they claim. Having no choice but to accept this, I would at least be appreciative if they would post something that provides some information regarding their efforts to correct this problem. Even a statement admitting that they are trying to understand the problem and identify a solution would be more than we are getting." - xombiefarts, on 07/26/2008, -1/+14I first read that as..Has Apple Beaten Off More then it can chew? was a bit disturbing.
- lump1, on 07/26/2008, -3/+15Apart from the MobileMe problem, is there any evidence that the quality and just-workingness of any Apple product has declined compared to Apple's very imperfect historical standard? Are you too young to remember the OSes that had a numeral for a version, and that popup box with the bomb? Or how about the first OSX, from the time when Apple was still a small company? Face it: All of their present products just work better.
It seems like the article doesn't know what to complain about. It starts off with totally unsubstantiated claims about a slip in quality, speculating it's because of size. But it seems that the main gripe has to do with the closedness of Apple's development model (nevermind that the core of their OS and their web browser are open source, unlike their competitor).
I don't dispute there's a lot of closedness inside Apple, but it's just pure innuendo to suggest that it undercuts quality. One would have a much easier time making the opposite argument, that the closedness and dictatorial control is what makes the Apple experience so predictable, consistent and effective. Of course there are open software projects that just work, but none that are on the scale of OSX work anywhere near as well as OSX.
So it seems that someone was blinded by the light of Apple, and is now grumpily waving the FUD wand. That's not really worth reading, or turning off Adblock. :) - TWiThead, on 07/26/2008, -1/+12I'm glad to see that many Apple customers (of which I'm one) are holding the company accountable for its problems. I mean, I love Apple, but the fact that they've delivered some terrific products doesn't mean that they deserve a free pass when things go wrong.
As expected, however, the usual Apple apologists are busy making excuses (because to them, Apple can do no wrong). The same individuals would harshly criticize Microsoft if MSN/Hotmail users were to experience a week-long e-mail outage (an inexcusable failure, in my opinion). Ironically, they're holding their beloved Apple to a *lower* standard. - reefrmad, on 07/26/2008, -2/+12I think that Sony could handle all the branching out, as they were primarily a consumer electronics gig, but in that Japanese way.
Sony's true ***** up is when the got into content production... All of a sudden the engineers had all these lawyers running around the labs saying "protect that movie! Don't let that music be copied! Lock the devices down!" And so, every device Sony made had to be protected against every other device Sony made.
They still haven't fixed that yet... - comedianX, on 07/26/2008, -1/+10Not only that, he's being redundant by saying "off." The slash indicates the closing of the tag.
- duckyinc, on 07/26/2008, -10/+18Om nom nom nom nom nom nom delicious apples.. oh noes I've nomed too much
- inactive, on 07/26/2008, -0/+7I still hate that those bastards ***** up their first digital music players by making them atrac only and then sonic stage *****. if those devices were not crippled the mp3 player scene would have been a whole lot different.
- ernieoporto, on 07/26/2008, -0/+7My iPhone is buggy, but even still I enjoy it more than any other device I've had.
- drgreenberg, on 07/26/2008, -0/+7Brain drain usually refers to people being hired away by another company.
- TWiThead, on 07/26/2008, -0/+7I just want two things to be clear:
1. I'm not an Apple-basher.
2. Not all Apple fans are Jobs-worshiping drones; some of us realize that no company is perfect or immune to criticism. - Shogi, on 07/26/2008, -1/+7Faultless?
Sooooo, what, are we retconning the 3G iPhone? - achinda99, on 07/26/2008, -0/+6Apples finally learning what its like to have large marketshare and deal with all kinds of users. While most of their hardware and software is still closed, they are opening up the platform so that others can work off it and that's when their weaknesses are exploited. They are finally feeling what its like to be Microsoft.
- ileftfark, on 07/26/2008, -0/+6"I don't know what a word means, and I therefore expect that no one else does either".
You obviously have the Internet. You may be surprised it can be used to find information. - Daniel591992, on 07/26/2008, -1/+7Exactly. Not only did they screw up the MobileMe launch, but they screwed up the iPod Touch 2.0 update and the iPhone Activation. All on the same day.
- Trax91, on 07/26/2008, -0/+6What's the point of having a nickname if you just want to sign your name in every comment?
~ Sir Goldsworthy Richington - MuskokasFinest, on 07/26/2008, -0/+5Just take a look at a company like Google. I'm not saying they're quality level is slumping, but considering their only (well, almost only) revenue stream is ad-based, I see problems in their future...
- Diggnabbit, on 07/26/2008, -3/+8No. There isn't.
- jakem1, on 07/26/2008, -0/+5Oh yes, thank god for all those iPods that lifted millions out of poverty, stopped wars and saved the environment. This iSociety of ours is so much richer thanks to Apple.
- myshl0ng, on 07/26/2008, -1/+6 "Is there anyone dumb enough to not recognize that comment as sarcasm?"
Someone is new to the internets - lsumed, on 07/26/2008, -2/+7I think it's just growing pains.
- inactive, on 07/26/2008, -3/+8But MS or buttplug provider (I am sure as an apple fan you must know these very well) son't cliam to have products that "just work" and neither do they have marketing campaigns that ridicule their competitors will false or exaggerated information.
- meshman, on 07/26/2008, -3/+8Apple sets themselves up for this. They bill their products as a miracle of technology and although they're good, Steve puts them up on a pedastal so high he can't possibly meet those expectations. The buildup of hype before any product release won't work much longer because every time, a product is hailed as a miracle but later examination finds out it's just like anything else; except highly proprietary and locked in. You can only cry wolf so many times.
- ileftfark, on 07/26/2008, -1/+6But in this case it doesn't, and it's fairly obvious what the poster intends to convey by using context clues.
- peestandingup, on 07/26/2008, -2/+7When they went from Apple Computer Inc to just Apple Inc, it all started to go to *****.
They're losing focus big time. - davidwasman, on 07/26/2008, -1/+5Oddly enough, Apple is being fairly transparent with the MobileMe issue. They just created this page for outages, fixes, and status today:
http://www.apple.com/mobileme/status/
I'm amazed they're being so open about it. Will be interesting to see how well they follow through with it. - cgruber, on 07/26/2008, -0/+4I've had to reboot mine a lot since upgrading and I only recall doing that 1x on all the previous firmwares. I've had mine since August last year.
- SouthsideIrish, on 07/26/2008, -1/+5Like, Apple has never had a failure before? Does anyone remember the Newton, Cyberdog, EWorld, the $7500 20th Anniversary Mac, the iTunes ROKR, Mac Portable, Lisa, Macintosh TV, and for that matter AppleTV. Apple has failed in the past and will fall in the future, sometimes things come out too early, like the Newton.
And Steve, it is time to bring the Newton back. I think a lot of people would be lined up at the door to buy a computer about the size of a 5x7 with the Touch interface. - Albumen, on 07/26/2008, -2/+6Apple, perfect? One word bound to make Steve Jobs cringe a little:
Lisa - incandescent, on 07/26/2008, -1/+5Hear hear!
- phoomp, on 07/26/2008, -0/+3huh ... looks like Apple's been deleting some of the Apple Support threads referenced by Wired ...
http://discussions.apple.com/thread.jspa?threadID= ... - incandescent, on 07/26/2008, -0/+3What planet are you on? MobileMe doesn't work. That has nothing to do with the competence of users.
My iPhone 3G is extremely slow, crashes frequently and can't hang on to a 3G signal for more than a few minutes. Thousands of people are reporting the same problems in every country.
I have a BSc and an MSc in computer science. I'm a chartered engineer and a chartered IT professional. I've been working in IT for fifteen years. If I'm not competent enough to use an email service or a phone then who the heck is?
You fanboys do my head in. - flashback99, on 07/26/2008, -4/+7everythings working over here. you guys must be talking about another apple.
- chrisinsocalif, on 07/26/2008, -2/+5Obviously you dont post here very much. Peoples sarcasm detectors are not very good on digg, so you tend to get dugg down unless you state the obvious.
- MrHappy123, on 07/26/2008, -0/+2It's almost as if it is competing with Microsoft's so called problems.
- SouthsideIrish, on 07/26/2008, -0/+2Don't think the screen is big enough on the iPhone. I think Apple needs something that is bigger than an iPhone but smaller than the EEE pc. Right now the screen just isn't big enough to watch video or do any serious surfing.
- DAllenJ, on 07/26/2008, -0/+2Since you hate Apple so much, I thought I'd tell you about this great product that isn't made by Apple. It's called Valium. It doesn't run OS X, and it doesn't require you to install iTunes on your system. It's not a bucket of baby diarrhea either, so no worries there. Oh! and get this: it's configurable! You can take as many as you want in combination with any other substance you choose! No closed system here! It's not free, but hey, it won't strike any blows to Micro$oft either so at least there's that...
Enjoy! - iNNeRKaoS, on 07/26/2008, -0/+2Steve Jobs once said he wanted you to buy a new iPod every year, if I remember correctly.
- LuckyEMS, on 07/26/2008, -3/+5Apple would be more awesome if iTunes wasnt *****
- duncanbell, on 07/26/2008, -0/+2protip: don't sign off your comments with your name, it makes you look like a douche.
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