325 Comments
- smmakira, on 07/06/2008, -14/+174It would suck to have been the IT support for this company.
- dvsbastard, on 07/07/2008, -25/+121Actually I have a friend who decided to "specialise" his skill set to ensure he only supports Macs...
He now drives a bus for a living... - gamben0, on 07/06/2008, -16/+109Newspaper publishers? They should have already been on macs for years.
- inactive, on 07/07/2008, -4/+80Newspaper sales are in decline worldwide so uhmm....shouldnt they be focused on something else??
- inactive, on 07/07/2008, -84/+156Windows will always be #1, that's why mac fanboys (MS haters) get excited when they find news like this
- GorfTron, on 07/07/2008, -43/+104Now they need to hire some extra snotty staff to use those Macs.
- inactive, on 07/07/2008, -10/+63You know, as a Mac user, I'm getting really sick of being presumed as a "snotty fanboy who can't shut up". Why? Because I'm not like that. I don't strut around telling people Apple is the greatest thing since sliced bread and saying their products "just work". I use OS X because I like it, I think it's a well designed operating system. That being said, I think Apple makes plenty of mediocre products as well. I obviously can't speak for all Mac users, but come on, enough of the stereotypes already.
- KDAY12, on 07/07/2008, -11/+63I really don't understand why people think a Mac is not a PC, especially now that they are running the same hardware. "PC" hasn't always implied the Microsoft Windows operating system...
- jacenat, on 07/07/2008, -1/+51Dear employees, i just want to inform you of a basic IT decision which concerns the company and which, i think, will make you happy.
Effective emediatly, the Axel Springer AG will convert all PC workplaces to Apple machines. All desktops, laptops and mobile devices are gonna be converted to Apple technology step by step. This will make us europe's biggest Apple customer and 2nd biggest Apple customer worldwide after Google. That's a big step for our company and i believe this has many advantages.
1) Apple is, traditionally, _the_ best choice for all creative and visual processes, including design and layout.
2) Apple computers are easier to handle than any others. "What you see is what you get" is a very user-oriented apprioach which doesn't let PCs end in themselfs, but focuses on the users.
3) Apple is building the most beautiful computers. The aesthetics and the design of the machines is unrivalled. Though this might be subjective, i think every workplace does look a little nicer with an Apple machine on it. And maybe you will enjoy going to work in the morning in the future, with an Apple laptop on it's desk.
4) The decision is also econimically relevant for the company. The prices and the cheaper maintenance makes the switch more cost effective than the previous approach.
I think this are a series of advantages (german sentence can't be translated directly, this is what he means). Of course this will mean that some of you have to adjust to the new environment and you will have to adapt to different processes and handling of the machines. But i think this will resolve itself very fast. I am happy that this decisions i not only an IT and technology decision, but also that it will speed up a cultural change within the company. I hope this decision will contribute to you enjoying your work.
NOTE:
i am no professional translator and this represents not a litteral translation but rather the meaning of the sentences. i tried to stay true to core, but my limited skills may taint some sentences in ways they are not in the original. - iceyone, on 07/07/2008, -1/+47My guess would be THE APPLE COMMERCIALS
- specialK16, on 07/07/2008, -5/+48-IT, how may I help you?
-Um hi. I just got a new computer, but something is not right.
-What do you mean?
-Well I can't find the start menu, and some of my apps are not working.
-Really now? Umm.. How do I beggin.
Funny story though, the other day a guy called me, pissed the ***** up because he needed some drivers for his dvd burner... problem was that he was in the wrong department (I don't support consumer *****)....... and in the wrong company. Pretty went like this:
Me: Thank you calling xxxx, storage support, how may I help you?
Guy: I'm looking for some drivers.
M: Ok, driver for what exactly?
G: My DVD drive.
M: Your DVD drive? Is this a notebook, a desktop or a server?
G: Well it's a notebook.... a Dell notebook (I'm not even working at dell).
M: A Dell notebook?
G: Yes
M: Ok, uhmm (at this point I went all wtf). But this is not dell, this is xxxx.
G: What do you mean?
M: We don't support Dell products.
G: But this is Tech Support, right?
M: Yes it is, but, first of all, you are in the wrong department, and this xxxx, not Dell.
G: So?
M: That... we don't support Dell products!
G: (guy freaks out of ***** nowhere and yells at me) What do you mean by not support Dell products!?
....
In the end I just wanted to say "Listen moron, this is not dell and i shouldnt even be wasting my time with you *****. Instead, I had to call Dell and transfer the call myself..... - rlbond86, on 07/07/2008, -11/+54So? A company switched from one operating system to another because they thought it was better suited to their needs.
- SIRBERUS, on 07/07/2008, -7/+40What about us neutral-equal-opportunity-haters who still think it's good news?
- norman619, on 07/07/2008, -1/+34Fewer moving parts? Are you ***** me? What Macs don't have optical disc drives? I hope your IT department has a better grasp of what a computer is than you do.
- inactive, on 07/07/2008, -0/+25Some Swingline fanboi might.
- stoopie, on 07/07/2008, -4/+28the 10,000 employees will soon be 5,000 the way newspapers are shrinking.
money well spent. - TheCash, on 07/07/2008, -20/+43Uh, Whooptee *****? You gonna report it if they switch staple brands next week too?
- dvsbastard, on 07/07/2008, -8/+28He lives in Melbourne, Australia... And the story is true as it comes...
I am not suggesting it is impossible to get a job in IT support for Macs... but limiting his skill set has in turn limited his oppurtunities - especially since he chose the platform in which jobs are much lower in demand...
Apparently there is a reasonable demand for bus drivers though! :P - F9Phoenix, on 07/07/2008, -4/+22Every paper I've worked at, including the world's largest, Metro, all used Macs. I've never even heard of a paper using a PC.
- kipmartin, on 07/07/2008, -2/+20we tried Linux for 6 weeks and were swamped with tech support calls. we used Linux Susse and all we heard was "My computer wont [fill in the blank].' the head of IT who thought this gameplan up was let go.
sorry, i can work with linux but most corporate drones cant. - dzw120, on 07/07/2008, -9/+27Windows will always be #1? Really?
Because there was a day when Bell Labs was the #1 telephone company. Or when Ford was the #1 car company. Or when the Apple II was the #1 personal computer.
Granted, some companies have gone to the top and stayed there (Deloitte, Wal-mart, and Microsoft to-date for example), but predicting that any company apart from the ones most deeply entrenched in infrastructure (such as Nicor with natural gas lines) will forever remain at the top is ignorant. - ut2k4king, on 07/07/2008, -5/+21The fact that one newspaper company, albeit a large one, switched to Macs won't put a dent in MS's market share. Apple doesn't have the resources to put a dent in MS's market share. Dell, HP, Toshiba, etc. produce machines that run Windows, only Apple produces machines that run OS X (legally). I don't think there's going to be any "Year of the Linux Desktop" or "OS X Toppling Microsoft's Monopoly" I think we will end up seeing the two gaining enough footing to force more developers to produce multi-OS software and for Microsoft to really have to innovate. The main reason we haven't seen a PC software revolution, and only an evolution of past technology, is that for years there's been really no competition. (Sorry for getting off topic, by the way.)
- aussieNickuss, on 07/07/2008, -1/+16Seeing as they already use Macs extensively, then the tech support would already be more than qualified on both platforms to assist in the transition pretty seamlessly.
- Incidents, on 07/07/2008, -18/+32Most of the company’s layout work was already being done on Macs
Understandable.
Macs are more user friendly than other computers
In a business environment, I don't see that. Who are you hiring?
Apple creates the most elegant computers
Uh?
Macs are cheaper to buy and easier to maintain than they were in the past
Yeah - Macs are cheaper, but still the most expensive choice. Considering the costs of using PCs w/ Linux, IT departments can drastically cut costs by not using Macs. - smashingmonkey, on 07/07/2008, -0/+14Fewer moving parts - now THAT is comedy!
- insomniac8400, on 07/07/2008, -7/+21# Macs are more user friendly than other computers
# Apple creates the most elegant computers
If those factors are half of your decision process, I doubt this plan is well thought out. You'd think they would have said something like administering a network of half pcs and half macs was costly, trying to train people to use both was time consuming, incompatibility issues between the two, etc. But telling everyone your decision was made on pretty colors and user friendliness just makes you look like an idiot.
They should have a set of applications they use. If those apps are on pc and mac, then the user friendliness is most likely the same on either platform. If they have some apps that are mac only and others that are both mac and pc, then obviously if you want to get everyone on the same platform, you would have to go all mac. Clearly this CEO has no idea what he is talking about. I just hope someone actually did the research behind this decision and it was based on a lot more than the mac being cheaper than it used to be and beautiful colors. And costs should be the last thing you look at in a situation where you are purchasing something to power your whole business. The most important thing should be that you need it to work. Cost is a secondary metric. - WhoDoneIt, on 07/07/2008, -4/+18You know, as a PC user, I'm getting really sick of being presumed as a "stupid, uninformed loser who should know that I use an inferior product." Why? Because I know better. I don't miss deadlines at work, I get that for 3 years everything I've plugged in does work and drivers get updated regularily. I make money from my PC and it's helped me reach my personal goals at work.
I use Windows because I like it, I think it's well designed for me. That being said, I think Microsoft makes plenty of mediocre products as well. I obviously can't speak for all PC users, but come one, enough thinking that I use an inferior product and you are all better than me. - bradleyland, on 07/07/2008, -3/+16How many all-Mac networks have you administered? I do independent consulting, so I get the opportunity to do both. AD is probably the best product Microsoft makes, but that doesn't mean Apple is standing still. Apple has a server product called Workgroup Manager. It includes most common centralized group operations such as directory management (users and groups), kerberos authentication, and scripted application deployment. Other services available out of the box include mail, calendaring, directory, IM, and www.
Obviously Apple does not have feature parity with Microsoft's Active Directory, but their products are built on top of open source equivalents and tied together in a very nice package that work very well together.
It's a shame that people are so quick to assume that Macs are limited to what they see in peoples' homes or in Apples infamous "I'm a Mac, I'm a PC" commercials. Apple needs to do a better job of promoting these technologies in techie circles if they intend to make any inroads. - Suzuka09, on 07/07/2008, -4/+17thank you, Im sick of all this mac vs pc *****, each OS has its own ups and downs
- th3wiz4rd, on 07/07/2008, -7/+20Well, where I work, over the past 2 years I've replaced about 1,000-1,500 Macs with Windows PCs (and saved a ton of money BTW -- thanks Dell!)... Where's my article in Fortune?
- HesNikke, on 07/06/2008, -3/+15Does someone have a subtitled version of that video? ;)
- smashingmonkey, on 07/07/2008, -9/+21I'm sure you didn't make that up.
- svensko, on 07/07/2008, -1/+13Dugg just for dragging out your post that far. Wow.
- xtraa, on 07/07/2008, -0/+11very good translation @jacenat :)
- sexybobo, on 07/07/2008, -1/+12lol Try doing any work on a hand held. They work good for checking email and such but try working on any large spread sheets and tell me that the desktop is on its way out. Even laptops are bad for daily work. Every single person at my work who has a laptop has a docking station monitor and full size keyboard and mouse because it is hard working on laptops.
- norman619, on 07/07/2008, -26/+36Ummm... ALL modern computers multitask well. Trying to say Mac is better at it demonstrates your ignornace and the level of your fanboyism.
- blackjack75, on 07/07/2008, -2/+12Not sure what part you were talking about but in Switzerland macs definitely rule the graphics industry. I has gone done strongly around 2000 but is coming mac more and more every year.
- soopafly, on 07/07/2008, -5/+15Yes, Windows will have the #1 in sales. Does it mean that it's better? Nope.
- timusca, on 07/07/2008, -0/+9Wow, what an oxymoron.
- th3wiz4rd, on 07/07/2008, -2/+11Dang Cheese, you're fast. You must be using Safari 3.0 to whip out those insults. I see some more anti-mac sentiment at the bottom of this page, get them! Quick!
- norman619, on 07/07/2008, -2/+11How big is that market compared to the desktop and server market?
- soopafly, on 07/07/2008, -5/+14Haha.. have you worked with IT staff in general? They're all snotty.
- Certain, on 07/07/2008, -2/+11I think they are expecting overall maintenance to be less.
- Rudegar, on 07/07/2008, -1/+10hehe so he specialised in not supporting pc's anymore?
- camino262, on 07/07/2008, -4/+12I am glad Apple is starting to get some corporate users, however I do not see how "Apple creates the most elegant computers" can be used as a justification for a business to switch from PC to Mac. When I am at work all I am concerned about is getting my job done, not how elegant my computer or office may be.
- blanketfury, on 07/07/2008, -3/+11Sounds like a Mac Ad
- killtrocity, on 07/07/2008, -3/+11Two trains take you to the same place in the same amount of time. One train is white and clean. It is not infested with vagrants and hobos (viruses). The other train is filthy. The white train is pretty and has useful features that make you more productive, like power outlets so you can charge your laptop. The dirty train has ratty seats and broken railings.
Again, both trains take you to the same place, but one makes the ride more pleasant. - soopafly, on 07/07/2008, -3/+11Too true. My job has over 2,000 employees, both Macs and PCs split down the middle. The IT department is usually swamped with tickets concerning the PCs. The Macs putt along without any issues.
But guess what, the PCs keep the IT department with a paycheck every two weeks - inhaler, on 07/07/2008, -2/+10I'm just glad your buddy has work! It's been a bear trying to get a job for me stateside lately..
- soopafly, on 07/07/2008, -3/+11I actually know a lot of Mac user.. and none of them are like what the PC users portray them as.
Can we get a group hug?? -
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