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Singtel fined S$1 million over March outages affecting 720,000 subscribers

The Business Times reports that Singapore’s regulator found the three March disruptions preventable and within Singtel’s control.

1 Source, 29m ago, first seen 29m ago

TLDR

The Business Times reports that Singapore’s IMDA fined Singtel S$1 million over mobile outages on March 16, 18 and 19 affecting around 720,000 subscribers. IMDA traced the first disruption to a chiller failure after a vendor did not reopen a valve following maintenance. Redirected 5G traffic, a disabled packet optimiser and a software bug contributed to the later disruptions. The regulator called the outages preventable; Singtel offered affected subscribers S$5 to S$10 rebates.

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