Fiserv call center accused of reactivating stolen cards
American Banker reports that FiCare Federal Credit Union alleges callers used stolen data to pass Fiserv’s verification checks and get fraud blocks lifted.
TLDR
American Banker reports that Florida’s FiCare Federal Credit Union alleged in court that fraudsters called Fiserv’s card-fraud service line, passed verification using stolen data and persuaded agents to turn stolen cards back on. The publication also says five others reported the same.
Fiserv call center accused of reactivating stolen cards
American Banker reports that FiCare Federal Credit Union alleges callers used stolen data to pass Fiserv’s verification checks and get fraud blocks lifted.
TLDR
American Banker reports that Florida’s FiCare Federal Credit Union alleged in court that fraudsters called Fiserv’s card-fraud service line, passed verification using stolen data and persuaded agents to turn stolen cards back on. The publication also says five others reported the same.