Report
Workday AI features reportedly used by 10%–20% of one consultancy’s customers
The Information reports roughly half of a consultancy’s 400-plus Workday customers signed AI-inclusive agreements; only 10%–20% actively use the features.
TLDR
The Information reports that at a consultancy serving more than 400 Workday customers, roughly half signed agreements including AI features, but only 10%–20% actively use them. It also says AI doesn’t seem likely to completely replace enterprise apps like Workday, but may constrain their growth.
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