TRAI requires telcos to act on callers flagged as suspected spammers by AI
The Economic Times reports that telcos must act on AI-based spam flags even without a consumer complaint. First-time violations can lead to a 15-day ban on outgoing service.
TLDR
The Economic Times reports that India's telecom regulator, TRAI, has ordered telcos to act on callers flagged as suspected spammers by AI-based systems, even without consumer complaints. First-time violations can lead to a 15-day outgoing-service ban; repeat offenders may face disconnection of all telecom resources for a year and blacklisting. The rules also change spam-call blocking preferences and A2P call charges.
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