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American Express job cuts and the debate over AI productivity
A market roundup says the company is cutting 5% of its global workforce to prepare for AI; shares fell 3.7%.
TLDR
An October 24 market roundup says American Express is cutting 5% of its global workforce to prepare for AI, with a $336 million charge. It says the company's shares fell 3.7%, weighing on the Dow. Separately, a commentator argues that layoffs do not prove AI has replaced workers, pointing to what they describe as flat revenue per employee and margins outside the Mag 7.
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