John Hancock Travel Insurance Review

Based in Boston, Massachusetts, John Hancock is a well-known name in the financial services industry, with a history dating back to 1861. That alone should give you confidence in their services. Their travel insurance policies are pretty impressive too, covering all the major travel problems you might encounter.

John Hancock Travel Insurance has you covered for your domestic and international trips, whether you're traveling alone or with a group. They offer three different plans and even let you add extra coverage to suit your specific travel needs and budget. Choosing a plan is easy with their simple online quote form. You can compare the plans and select the one that fits you best.

Plans and Coverage

John Hancock Travel Insurance offers three plan options: Silver, Bronze, and Gold, each with its own price and coverage limits. All three plans provide 100% reimbursement for trip cancellations due to covered reasons and $200 reimbursement for airline ticket change fees. They also include a single occupancy supplement if your travel costs increase because a co-traveler cancels or interrupts their trip. Additionally, the plans offer coverage for terror attacks and 24/7 emergency travel assistance.

On top of the base plans, you have the option to add three additional coverage options. Trip Cancellation for Any Reason reimburses up to 75% of non-refundable trip costs for reasons not covered by the base plans. It must be purchased within two weeks of making a payment for your trip. Rental Car Collision coverage provides up to $50,000 for rental car repairs. For air travel only, you can purchase Accidental Death and Dismemberment coverage with options of $300,000 or $500,000.

It's important to note that travel insurance isn't cheap, especially with the increase in claims due to the pandemic. The cost of your policy will depend on the coverage you choose and the benefit limits. As an example, for a 10-day trip to France with total costs of $10,000, premiums ranged from $573 to $693, depending on the coverage and benefit limits.

Financial Strength and Reputation

When it comes to financial strength, John Hancock Travel Insurance is backed by Starr Indemnity and Liability Company, which has an A rating from AM Best, a trusted rating authority in the insurance industry.

While John Hancock Travel itself doesn't have a rating on the Better Business Bureau, its parent company, John Hancock Financial Services, has an A+ rating. On Trustpilot, John Hancock Travel has an average rating of 2.8 out of 5 stars, but that's based on just two reviews, so take it with a grain of salt.

Customer Service

As for the customer experience, John Hancock Travel Insurance offers a user-friendly website where you can easily purchase coverage, make changes to your policy, view details, manage claims, and make payments. They also provide helpful information about the different coverage options available.

So if you're looking for reliable travel insurance with customizable options, John Hancock Travel Insurance could be a good fit for you.