WhatsApp help pages exposed hidden instructions for Meta’s support chatbot
WIRED reports an account-deletion page told the chatbot not to recommend contacting data protection authorities or regulators.
TLDR
WIRED reports that privacy company Redact found hidden chatbot instructions on around 80 WhatsApp help and FAQ pages. Some directed the chatbot not to provide legal advice or recommend contacting regulators about an account-deletion issue. Meta says a bug exposed the instructions and has been fixed; WIRED reports the text has been removed.
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