TechAI agents reportedly take on refunds and failed payments at GFF 2026
Inc42 describes a shift from AI assistants to agents that execute merchant workflows, with BharatPe, PayU, Cashfree, Razorpay and Pine Labs among the companies involved.
TLDR
Inc42 reports that payments companies at GFF 2026 are turning AI agents into operators that can recover failed payments, reconcile chargebacks, manage refunds and complete purchases. As those agents gain autonomy, Inc42 asks how much control merchants should give them.
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AI agents reportedly take on refunds and failed payments at GFF 2026
Inc42 describes a shift from AI assistants to agents that execute merchant workflows, with BharatPe, PayU, Cashfree, Razorpay and Pine Labs among the companies involved.
TLDR
Inc42 reports that payments companies at GFF 2026 are turning AI agents into operators that can recover failed payments, reconcile chargebacks, manage refunds and complete purchases. As those agents gain autonomy, Inc42 asks how much control merchants should give them.