PYMNTS Tracker Finds Banks Lag on Agentic AI Deployment

A PYMNTS Intelligence Tracker produced with ThalesDigiSec reports that 52 percent of banks have piloted agentic AI while only 16 percent have reached full deployment. The post states the models themselves are not the limiting factor. It links the gap to the need for updated issuing platforms that can support scaled AI operations for efficiency gains and new revenue. The accompanying article describes issuers incorporating agentic AI into strategies but encountering infrastructure shortfalls that prevent production use.