13h agoMeta launches its AI-powered Business Agent globally on WhatsApp and Instagram to automate customer support and salesThe release follows a two-year pilot in India and Mexico.SentimentSentimentPos37.4%Neg62.6%Many users rejected Meta's AI Business Agent for customer service and sales on WhatsApp and Instagram due to hacking risks, distrust, and antitrust concerns, while some saw it as powerful for local businesses or praised Meta's deployment.24 comments with sentiment. View comments.