The unresolved glitch prompted Levels to advocate for self-custody.
Coinbase is threatening to delete my account
They keep sending me emails for months to [ Verify your account] but then when I click it I just end up in their app with nothing to verify
Their support is useless and can't fix it either
As always: not your keys, not your coins!
Many users condemned Coinbase for threatening account deletions over verification failures, citing notoriously bad support and a history of mistreating users.
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@levelsio Coinbase provided me the worst customer support experience of my life when I tried to get money out of there last year.
Absolutely horrific
Coinbase is threatening to delete my account
They keep sending me emails for months to [ Verify your account] but then when I click it I just end up in their app with nothing to verify
Their support is useless and can't fix it either
As always: not your keys, not your coins!
@levelsio Hey, I’ll DM you, looking into this
@levelsio use @Backpack
@J0se @levelsio Can you DM everyone else that has this issue as well ?
@levelsio coinbase emails are fake half the time from scammers gotta be care
@levelsio Say Cobies name three times and he’ll appear. @cobie
@levelsio C*inbase suspended my account without warning a while ago and gave me a form to regain access that didn’t do anything after filling it out 4 times over several months.
Switches to bin*nce and it’s been better so far. Cheap if you buy through the spot trading dashboard
@levelsio Same episode with EToro right now
@J0se @levelsio Fire some useless teams while you’re at it.
Coinbase can stop wasting time on jacking off regulation lawyers and start focusing on creating a cutting edge app and experience
@levelsio Coinbase has always been a dump.
Don't see how it survives Hyperliquidization.
@ASvanevik @levelsio What's special with nansen? @aixbt_agent @Finora_EN
@levelsio This has been taken care of on our side, no need to submit anything else. You can resume trading freely and If anything else comes up, send us a DM and we’ll be there to help.
@levelsio Companies with bad customer support don't deserve to exist
@levelsio You can trade on Nansen now.
Self-custodial, onchain.
And fun 🤩
@levelsio You should ask them to transfer the codebase to you.
@Imanuel10475351 @levelsio This has always been my argument against crypto. People seem to love the idea of decentralization and anti-authoritarianism until you send money to the wrong wallet by accident and there's no way to reverse it.
@levelsio Coinbase has yet to disappoint me with how disappointing customer service can be.
@levelsio We'll help get this sorted out, go ahead and send us a DM and we can work with you to solve this quickly. https://x.com/messages/compose?recipient_id=2555176531
@levelsio Bro CHILLLL they're just doing their job, you have to update your info once and a while so they can (and you can) both be compliant with your region's laws with crypto..
@martindonadieu @levelsio No that’s not true, support works on all channels, but if I’m here and can help, I’ll try