Our customer support SLA is 15 minutes, down from 24 hours earlier this year 🎉
And we’re currently averaging 2 minutes 🤯
Our customer support SLA is 15 minutes, down from 24 hours earlier this year 🎉
Users praised Gumroad for cutting its customer support SLA to 15 minutes because the faster response times represent a clear service improvement.
Based on 1 visible X reactions from 2 accounts; directional sample.
Ask a question below.
Published answers will appear here.
And we’re currently averaging 2 minutes 🤯
Users praised Gumroad for cutting its customer support SLA to 15 minutes because the faster response times represent a clear service improvement.
Based on 1 visible X reactions from 2 accounts; directional sample.
Ask a question below.
Published answers will appear here.
