Klook bets on social commerce with 30,000-plus creators and AI tools
Tech in Asia says Klook’s AI tools handle 70% or more of customer inquiries.
TLDR
Tech in Asia describes Klook CEO Ethan Lin’s strategy as investing in experiences with lasting demand while adapting to how people discover them. It points to 30,000-plus creators, AI tools handling 70% or more of customer inquiries, and a bet on social commerce.
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