Thibault Sottiaux, engineering lead on OpenAI's Codex team, confirmed that abuse-detection systems had been overflagging ordinary usage, causing some accounts to burn through quotas faster than intended; the team responded by applying mitigations and scheduling a universal reset that should reach every Codex user within hours.
Ola. The Codex team is investigating issues where some accounts are seeing faster usage draining than intended. We believe this is related to some abuse & fraud prevention mechanisms that we have that might be overflagging.
Stay tuned.
Codex team is still quiet. Continue making noise before it's too late.
Fraud-prevention filters misclassified routine Codex activity as suspicious, accelerating quota consumption for affected accounts over roughly the prior week; the precise flagging rules remain undisclosed and the investigation continues without evidence of widespread impact.
OpenAI is restoring limits across all accounts at no cost rather than only compensating the overflagged ones, with monitoring still active; whether this blanket approach masks deeper filter problems or simply buys time for a permanent fix stays an open question.
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We are giving all Codex users a usage reset on the house. Should be showing in your accounts in the next few hours.
We have applied some mitigations, but our investigation hasn't shown users being impacted at large. We are continuing to monitor the situation.
Ola. The Codex team is investigating issues where some accounts are seeing faster usage draining than intended. We believe this is related to some abuse & fraud prevention mechanisms that we have that might be overflagging.
Stay tuned.
Culture is a collection of
sacred people, sacred objects, and sacred rituals.
Tibo and the reset button is the culture
We are giving all Codex users a usage reset on the house. Should be showing in your accounts in the next few hours.
We have applied some mitigations, but our investigation hasn't shown users being impacted at large. We are continuing to monitor the situation.
@TxoriAGI Ola
@thsottiaux Thanks for the response, Tibo. Looking forward to the fix.
@thsottiaux @codex go fix this for our users
@thsottiaux @Dimillian Thank you! I think I may need 2 resets for this… blew through both my banked ones this week. 😬😅
@thsottiaux Weekly usage has gone WAY down in Codex.
I used to get $12k now I literally cannot get more than $5k. Simply impossible.
It's either a major bug or OpenAI has SIGNIFICANTLY decreased weekly usage limits.
@thsottiaux Resets incoming
@thsottiaux
@thsottiaux you know guys we just have a big discord channel to randomly start complaining about quotas to psych you guys out
@thsottiaux 🥇
@thsottiaux What a noble virtue signal however, there is another pattern here.
@thsottiaux I know codex is good mate, but that doesnt mean you can make false allegations on whole lot of ppl complaining about the usage bug, what i would do if I was you, get the team to fix the high priority issue and plan a p0 release rather showing up with lame reason. 🤔
@thsottiaux My account just got suspended for nothing - I am desperate to get it back as I am deep into some project where codex is vital . Can I speak to someone ?
@thsottiaux I’ve actually noticed something similar. I hit my 5× Pro usage limit much sooner than I normally do and couldn’t figure out why. I wonder if this is related. Appreciate you and the team looking into it.
@thsottiaux make it a banked reset! just used a reset.
@TxoriAGI @thsottiaux There are multiple languages, bro... In Portuguese we don't use the "h" :)
@thsottiaux Yeah my 200$ Pro account got suspended 3 days ago without prior warnings. Did appeal but decision is being upheld without any sort of explanation why. Support is only answering with pre-made answers without engaging with any of my messages and is now ghosting me for 2 days ☹️
@thsottiaux my account was banned after I paid $200 , I was using it normally the whole time. This makes zero sense.
@thsottiaux Hi @thsottiaux, my account was banned just a few days after upgrading from Plus to Pro — I haven't done anything unusual at all. Could this be the same overflagging issue? Request ID: 02e571cb-34f3-4555-8850-ae586412bce3. Any help would mean a lot 🙏
