Digital Tools in Universities Balloon Admin Costs Instead of Cutting Them

Philosophy professor Barry Lam described handling transcripts in minutes with paper processes 25 years ago. Recent posts by @Tyler_A_Harper and @pebonilla shared his Substack article, which argues that reliance on expensive, inefficient EdTech now stretches simple tasks to an hour and requires extra staff. @Tyler_A_Harper called the software the digital arm of a Kafka-esque bureaucracy that makes work worse. @EvanHaefeli replied that he had just spent an afternoon dealing with the same systems. The shared piece calls for liberating campuses from administrators and their costly rules.