Positive users praised Navan staff for revenue growth and new expense tools while negative users mocked the CEO's claim that custom AI prevents hallucinations in travel bookings.
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@chrismadden_ @MollySOShea @Navan @arielcoco Great job Molly! Been enjoying your super secret location Hot Takes too. 👍
@MollySOShea @arielcoco @Navan A CEO claiming his model doesn't hallucinate is itself a pretty solid hallucination.
Ariel Cohen (@arielcoco) CEO of @Navan says "People are so, so emotional when it comes to travel." "You can't have an AI agent do everything, especially with travel, because it's so, so complex." "If I'll send you to the wrong flight, I'll tell you that I upgraded your flight and we didn't do it, I'll send you to the wrong room. People are so, so emotional when it comes to travel." "You cannot have any f*ck-ups. Hallucination is a huge, huge, huge f*ck-up." "We've built our own platform, our own model to prevent that, and we are supporting most of our customers by using our own AI platform that actually does not hallucinate." Biggest takeaway: "We can do all of this AI infrastructure, the AI fun stuff, but we need to remember that we are all humans and this needs to stay." Bullish on humans.
Positive users praised Navan staff for revenue growth and new expense tools while negative users mocked the CEO's claim that custom AI prevents hallucinations in travel bookings.
Based on 2 visible X reactions from 3 accounts; directional sample.
Ask a question below.
Published answers will appear here.