SiliconANGLE says Five9 is building Humantic contact centers instead of pursuing full automation.
SiliconANGLE describes Humantic as Five9’s approach to keeping humans in the loop at contact centers. According to the outlet, CEO Amit Mathradas called Humantic the company’s answer to full automation while speaking with theCUBE at the AI ROI in Contact Center Summit.
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SiliconANGLE says Five9 is building Humantic contact centers instead of pursuing full automation.
SiliconANGLE describes Humantic as Five9’s approach to keeping humans in the loop at contact centers. According to the outlet, CEO Amit Mathradas called Humantic the company’s answer to full automation while speaking with theCUBE at the AI ROI in Contact Center Summit.
SiliconANGLE@SiliconANGLEFive9 builds Humantic contact centers instead of full automation https://ift.tt/RmgBT5z
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SiliconANGLE@SiliconANGLEFive9 builds Humantic contact centers instead of full automation https://ift.tt/RmgBT5z