Meta reportedly tests Muse AI calls made by human call-center workers
404 Media says internal messages show Meta testing restaurant-booking calls handled by people, rather than AI, for its newly announced agent.
TLDR
Meta has announced Muse as an AI agent that can book restaurants, according to 404 Media. But the outlet says internal Meta messages show the company testing calls made by human call-center workers—not AI.
Meta reportedly tests Muse AI calls made by human call-center workers
404 Media says internal messages show Meta testing restaurant-booking calls handled by people, rather than AI, for its newly announced agent.
TLDR
Meta has announced Muse as an AI agent that can book restaurants, according to 404 Media. But the outlet says internal Meta messages show the company testing calls made by human call-center workers—not AI.