Slack’s role in AI and the future of business software
Alex Heath describes an interview with Salesforce CEO Marc Benioff on Slack as an operating system for AI agents and whether the “SaaS apocalypse” is overblown.
TLDR
Alex Heath says his conversation with Salesforce CEO Marc Benioff explores Slack’s importance in the AI era, how to price AI and ways to unlock business data. He also describes discussions of AI safety, regulation, CEO responsibility and what the industry can learn from the social media era.
