hey hey - Ben is your account a business/ enterprise account? or was it by any chance a granted account under Codex for OSS or someone gifted it to you?
if it’s former, those aren’t eligible for reset banks and if it’s the latter we’re looking into those accounts right now!
DMs open!
@reach_vb hi vb, every time you guys announce a banked reset and i check my account, it's never there. ive probably missed like 6 now. do you have any idea why??