SiliconANGLE says Cisco VP Vinod Muthukrishnan discussed the shift with theCUBE at the AI ROI in Contact Center Summit.
SiliconANGLE’s report on Webex CX highlights Cisco’s move toward “context centers.” The outlet reports that Cisco VP Vinod Muthukrishnan told theCUBE the “context center” is replacing the contact center.
205
1 post, first seen 15h ago
SiliconANGLE says Cisco VP Vinod Muthukrishnan discussed the shift with theCUBE at the AI ROI in Contact Center Summit.
SiliconANGLE’s report on Webex CX highlights Cisco’s move toward “context centers.” The outlet reports that Cisco VP Vinod Muthukrishnan told theCUBE the “context center” is replacing the contact center.
SiliconANGLE@SiliconANGLEWhy Cisco is turning contact centers into context centers https://ift.tt/Z37Ti1f
Not enough discussion yet.
No sentiment analysis available yet.
Not enough discussion yet.
No sentiment analysis available yet.
—
Not ranked yet
—
Not ranked yet
SiliconANGLE@SiliconANGLEWhy Cisco is turning contact centers into context centers https://ift.tt/Z37Ti1f