A post by @WohlstandsWal states his 81-year-old neighbor tried to register for electricity, water, and internet. The electricity provider required an online process with an email address she did not have. The water provider sent a QR code that she held to the window expecting it to need light. The internet provider led to a 40-minute phone loop. Replies from users including @abandopa, @CactusCat236, and @battleaxe1959 report parallel experiences with octogenarians who cannot navigate digital interfaces and feel worthless as a result.