Pulse 2.0 posted about its interview with Brian Schiff, CEO and co-founder of Flip. The article presents Flip as a customer service platform that uses voice AI to manage phone calls at scale. It states the system replaces traditional interactive voice response setups with AI that understands natural speech and applies brand-specific workflows. The post includes a generated headline on Schiff discussing the AI voice customer service platform and a matching source summary focused on call handling.