Social Media Satisfaction Rises Despite Enshittification Claims
a16z and cyberethnographer Ruby Justice Thelot argue satisfaction metrics contradict decline claims.
The official a16z account posted that satisfaction scores have risen on every major social platform since 2022. Ruby Justice Thelot wrote the accompanying piece for a16z, stating platforms change toward new arrivals and early users experience that shift as decay. Katherine Dee called the enshittification idea three TikToks in a trenchcoat. Taylor Lorenz shared the post. Michael Burns replied that rising usage does not address the original arguments about platform priorities.
a hot one for A16Z scrutinizing the compelling and viral theory of "enshittification" which the user data does support sorry cory! https://x.com/i/article/2021740688497684483
Reactions
RJ 
ruby justice thelot@being_on_linefor @a16z today, pushing back on the 'enshittification' narrative - do people really think platforms have gotten worse? and are their behaviors affirming that stated belief? why is the platforms are getting worse narrative so compelling?…
- likes: 68
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A1 a16z@a16zHating on social media is in vogue. So is declaring its "enshittification." Contrary to the narrative, user satisfaction is up on every major social platform since 2022. Cyberethnographer Ruby Justice Thelot says platforms evolve toward whoever shows up next, and the people…
- likes: 101
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NL nasty little guy@TwittitNquittit@being_on_line More people buy Hershey's chocolate than other brands therefore Hershey's makes good quality chocolate because consumers are perfectly rational
DP Delusional Permabear@DPermabear@being_on_line you’re telling me that Capital says Products of Capital are NOT getting worse, and in fact are better than ever?? Wow!
ፍቅ ፍቅር@cyber__sin@katienotopoulos banger encapsulation of my thoughts precisely https://x.com/cyber__sin/status/2094826281007460835?s=20
ED edy@Edybuilds@a16z Hate is definitely a service that social media are providing flawlessly