TechThe human side of Apple retail—and Silicon Valley's bet on AI shopping
Apple Store architect Ron Johnson credits people as Apple's enduring “secret sauce,” TechCrunch reports.
TLDR
Apple Store architect Ron Johnson is skeptical of Silicon Valley's bet on AI shopping, TechCrunch reports. He says Apple's “secret sauce” has always been its people.
The human side of Apple retail—and Silicon Valley's bet on AI shopping
Apple Store architect Ron Johnson credits people as Apple's enduring “secret sauce,” TechCrunch reports.
TLDR
Apple Store architect Ron Johnson is skeptical of Silicon Valley's bet on AI shopping, TechCrunch reports. He says Apple's “secret sauce” has always been its people.