Perplexity AI Powers Decagon Customer Support Agents
Perplexity AI founders announce integration of search into Decagon customer agents for major brands.
Perplexity AI co-founders Aravind Srinivas and Denis Yarats posted on X that the company's search technology now powers Decagon customer support agents. Srinivas noted Decagon serves brands including Delta Airlines, Ticketmaster, Deutsche Telekom and American Airlines, where many queries need accurate online information supplied by Perplexity. Both posts link to a Decagon announcement on X and describe the integration as active. The statements come from the founders' accounts and make no mention of deployment timelines or measured results.
We’re partnering with @Perplexity_AI to bring live web search to Decagon agents. Customer questions often depend on information that changes by the hour. Agents can now search the live web mid conversation, pull in current information, and respond with cited sources.
Perplexity AI Powers Decagon Customer Support Agents
Perplexity AI founders announce integration of search into Decagon customer agents for major brands.
Reactions
2 postsDY 
Denis Yarats@denisyaratsgreat working with @DecagonAI team, now their agents are powered by our state of the art search technology!
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AS Aravind Srinivas@AravSrinivasDecagon is powering customer support for some of the biggest brands in the industry: Delta Airlines, Ticketmaster, Deutsche Telekom, American Airlines. A lot of support related questions require accurate online information and we’re happy to power that with Perplexity’s search.
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