There are some subtleties in this launch that are very important in practice. This isn’t just you interacting with Claude in a 1:1 format via Slack. In this case, Claude acts as a coworker that any user can tap into in a shared way.
We’ve already seen some agentic coding systems start to adopt this pattern (as well as OpenClaw and Hermes), and doing it for general purpose knowledge work continues to push the idea forward.
As a result, what this means is that this agentic coworker needs its own set of resources, access to tools, and data to work with. This is not the same as you giving it access to your personal resources and tools, because the agent then could accidentally then share those out with anyone.
The agent needs to instead be like any other user in the system, and you need to be thoughtful about what it should have access to, and make sure its information that is safe to share with that group.
When you can pull that off, it’s quite powerful. For instance, by connecting to Claude Tag to Box, you could have Claude access corporate sales materials for questions in sales conversations or generating RFPs, brand guidelines and marketing assets for campaign creation, product roadmap materials and product documentation for coding agents to use, contracts that anyone in the legal team can access, and more.
But this is just the Box example. You can equally have it access your product or customer analytics data, CRM information, codebase, and other resources and agents that would make sense to work on in a collective manner.
It’s awesome to see continued innovation in what the future of work may begin to look like with agents.
This is a new paradigm for interacting with Claude that is significantly more "inline" with all the other human activity org-wide. Once you do all of the under the hood engineering work to make this "just work" (e.g. across tools, integrations, compute environments, memory, security, etc.), Claude basically joins the team in a seamless way - you can talk to it as you would talk to a person and it can help with a very large variety of workloads.
Imo this is the 3rd major redesign of LLM UIUX. The first paradigm was that the LLM is a website you go to, the second was that it is an app you download to your computer. This third one is that it is a self-contained, persistent, asynchronous entity with org-wide tools and context, working alongside teams of humans. It really takes a while to wrap your head around it, but it works and it is awesome.


















