Well this is ironic:
Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine!
But now resume site is down. Customers billed. Support nonexistent.
AI made it... a lot worse!
Many users criticized the ex-Dropbox engineer's AI pivot for neglecting maintenance of the paid resume service while still billing customers and chasing hype.
No Digg Deeper questions have been answered for this story yet.
The irony is that this "AI Engineer" is positioned to do the kind of work that is not being done on this production site: keep things running, fix up things etc.
Either this founder is not eating their dogfood, or it doesn't work. Or, most likely, they are so focused on building the AI Engineer that just ignore this profitable side project real, human customers depend on...
Well this is ironic:
Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine!
But now resume site is down. Customers billed. Support nonexistent.
AI made it... a lot worse!
@GergelyOrosz atp I implicitly like software made by non AI people a lot more: guaranteed to have less variance lol
@GergelyOrosz The AI pivot is the new we’re focusing on our core product.Customers still get billed either way.
@GergelyOrosz Oops!
@GergelyOrosz The same happens to operating cost in general - AI bids up cost anything AI related, from human to infra. Hetzner increased their price, engineers flocks to AI firm, normal software just got more expensive to maintain. But surely AI is productive right?
@GergelyOrosz did he at least export the resume data before the pivot or was that just collateral too
@GergelyOrosz AI allows us to do so much more that now in fact we don't have time for anything anymore, including those very same projects
...
@GergelyOrosz Real tell this time isn't that AI made it worse but that "keep the billed thing running" was always the work nobody wants to do.
AI didn't break the site: it just gave the founder a more interesting place to not be while it broke (probably busy building more "billed things")
@GergelyOrosz more irony: I used to pay for a resume service but now I just have a CV repo for Claude to generate PDFs from it
@GergelyOrosz Yeah ... This is the most obvious on smaller projects. One large things there's many times at least someone who does at least something. But in general, it feels like software is getting worse ...
@GergelyOrosz What was the resume service?
@GergelyOrosz AI really broke this one. Customers paid for nothing now.
@GergelyOrosz ahh the classic "pivot to ai" playbook. ditch support, burn existing customers, chase hype. seen this exact pattern 4 times this year alone. what's the actual backup plan when the ai bubble cools off?
@GergelyOrosz If people are still getting billed, this isn't an AI story. It's an ops failure.