Report
The RealReal tightens bot defenses against AI shopping agents
The Verge reports the retailer's CTO said agents face tougher login, cart and checkout barriers.
TLDR
After The Verge used Meta’s Muse to repeatedly renew 20-minute shopping-cart holds, keeping items unavailable to other shoppers for hours, The RealReal said it updated its bot defenses. The retailer’s CTO told The Verge the changes make it harder for agents to log in, add items and check out, though they can still surface listings and direct users to product pages. Gizmodo reports Amazon also blocked Muse.
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