Gary Marcus Links OpenAI Pricing Idea to Customer Pushback
Cognitive scientist Gary Marcus attributes the idea to customer refusal to pay for unreliable outputs.
Gary Marcus posted that OpenAI is considering a pay-when-it-works model for its enterprise AI agents. He stated that the approach, which could require the company to absorb costs on failed outputs, stems from customers recognizing that the systems often produce unusable results and refusing to pay for them. The post references a generated headline about OpenAI testing pay-on-success pricing. Marcus, identified in the packet as a critic of deep learning and LLMs, made the claim on X.
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Gary Marcus Links OpenAI Pricing Idea to Customer Pushback
Cognitive scientist Gary Marcus attributes the idea to customer refusal to pay for unreliable outputs.
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Gary Marcus@GaryMarcusYou know why OpenAI is considering “pay when it works” as a business model—even though that may force them to eat a lot of costs? Because customers have finally figured out that it often doesn’t work—and don’t want to pay for slop.
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