50.6% of fraud dollars reportedly move through legitimate logins or manipulated customers
PYMNTS says its Fraud Economy report found that banks spend $2.27 to stop every $1 that gets through. It says 69% of institutions name damaged customer loyalty as fraud’s most common consequence.
TLDR
PYMNTS says its Fraud Economy report found that 50.6% of fraud dollars move through a legitimate login or a manipulated customer. It also says banks spend $2.27 to stop every $1 that gets through, while 69% of institutions name damaged customer loyalty as fraud’s most common consequence. PYMNTS says 78% of institutions put customer communication at the top of their 2027 investment list.
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