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PYMNTS says card issuers are choosing their next upgrade before the last is finished

PYMNTS describes its Issuer Investment Playbook with Visa DPS as a look at how customer segments shape technology plans, alongside AI, digital wallets and card controls.

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1 Source, 23d ago, first seen 23d ago

TLDR

PYMNTS says shifting fraud and cardholders’ expectations for instant service are harder to address with old systems. It says customers served predict issuers’ technology roadmaps better than portfolio history. The Issuer Investment Playbook, from PYMNTS Intelligence and Visa DPS, explores differences between affluent-focused and mainstream issuers, AI priorities, and where instant digital wallet delivery ranks against basic card controls.

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1 Source, first seen 23d ago

Combined views

510

1 Source, first seen 23d ago

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1 Source

@pymntsCard issuers are picking their next platform upgrade before the last one is finished. Fraud keeps shifting, cardholders expect instant everything, and old systems make both harder. Inside this report... 🎯 Why the customers you serve predict your roadmap better than your portfolio history 🔐 What affluent-focused issuers are building that mainstream issuers aren't 🤖 The AI job topping issuer priority lists right now 📲 Where instant digital wallet delivery ranks against basic card controls See how your plan stacks up against 500 payment leaders in the Issuer Investment Playbook from PYMNTS Intelligence and Visa DPS. https://hubs.ly/Q04x1Dkk023d
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    1 Source

    @pymntsCard issuers are picking their next platform upgrade before the last one is finished. Fraud keeps shifting, cardholders expect instant everything, and old systems make both harder. Inside this report... 🎯 Why the customers you serve predict your roadmap better than your portfolio history 🔐 What affluent-focused issuers are building that mainstream issuers aren't 🤖 The AI job topping issuer priority lists right now 📲 Where instant digital wallet delivery ranks against basic card controls See how your plan stacks up against 500 payment leaders in the Issuer Investment Playbook from PYMNTS Intelligence and Visa DPS. https://hubs.ly/Q04x1Dkk023d
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