McDonald’s reportedly tests Archy for drive-thru orders in English and Spanish
The Next Web reports that McDonald’s claims over 90% accuracy for Archy. The test follows the chain’s abandoned 2024 drive-thru AI trial with IBM.
TLDR
The Next Web reports that McDonald’s is testing Archy, an AI voice that takes drive-thru orders in English and Spanish. McDonald’s says it achieves over 90% accuracy, according to the outlet. The chain abandoned a drive-thru AI trial with IBM in 2024. Meanwhile, The Next Web says Taco Bell already uses voice AI at more than 890 restaurants.
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