Zomato reportedly adds a fee to some cash-on-delivery orders
Inc42 says the charge comes on top of platform, delivery and packaging fees and taxes, with Zomato encouraging customers to pay online to avoid it.
TLDR
Inc42 reports a new “Pay on delivery” fee on some Zomato cash-on-delivery orders, with the amount varying across transactions. It found charges of ₹5 and ₹13 on two orders and cited a customer on X who reported a ₹21 charge. According to Inc42, it remains unclear whether the fee has rolled out nationwide or how Zomato determines the amount.
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