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Zomato adds a fee to some cash-on-delivery orders, Inc42 reports · Digg

Zomato adds a fee to some cash-on-delivery orders, Inc42 reports

Inc42 says the charge comes on top of platform, delivery and packaging fees and taxes, with Zomato encouraging customers to pay online to avoid it.

Inc42 reports a new “Pay on delivery” fee on some Zomato cash-on-delivery orders, with the amount varying across transactions. It found charges of ₹5 and ₹13 on two orders and cited a customer on X who reported a ₹21 charge. According to Inc42, it remains unclear whether the fee has rolled out nationwide or how Zomato determines the amount.

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Zomato adds a fee to some cash-on-delivery orders, Inc42 reports

Inc42 says the charge comes on top of platform, delivery and packaging fees and taxes, with Zomato encouraging customers to pay online to avoid it.

Inc42 reports a new “Pay on delivery” fee on some Zomato cash-on-delivery orders, with the amount varying across transactions. It found charges of ₹5 and ₹13 on two orders and cited a customer on X who reported a ₹21 charge. According to Inc42, it remains unclear whether the fee has rolled out nationwide or how Zomato determines the amount.

Posts from X

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Inc42@Inc42 7 hrs ago
💸 Ordering food with Cash On Delivery on @zomato could now cost you extra. 👇 Eternal’s food delivery arm Zomato has started levying a separate ‘Pay on delivery’ fee on some Cash On Delivery (COD) orders, with the amount varying across transactions. Inc42 found fees of ₹5 and…
4-2.co
/4xf6zkN
- likes: 12
- replies: 2
- bookmarks: 1
- reposts: 2

Combined views

1.2K

1 post, first seen 7h ago

12 likes2 comments1 saves2 reposts

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Source Posts

@Inc42💸 Ordering food with Cash On Delivery on @zomato could now cost you extra. 👇 Eternal’s food delivery arm Zomato has started levying a separate ‘Pay on delivery’ fee on some Cash On Delivery (COD) orders, with the amount varying across transactions. Inc42 found fees of ₹5 and ₹13 on two orders, while a customer on X flagged a ₹21 charge for choosing COD. The fee is separate from Zomato’s platform fee, delivery charges, packaging fees and taxes. The company is also encouraging customers to pay online to avoid the additional charge. It remains unclear whether the fee has been rolled out nationwide or how Zomato determines the amount. The move comes amid Zomato’s broader push to increase monetisation from its food delivery business. 🔗 Why is Zomato charging customers extra for paying at the door? Read the full story here: https://4-2.co/4xf6zkN @albinder #Zomato #FoodDelivery #CashOnDelivery #ConsumerFees #News

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Posts from X

1 post

IN
Inc42@Inc42 7 hrs ago
💸 Ordering food with Cash On Delivery on @zomato could now cost you extra. 👇 Eternal’s food delivery arm Zomato has started levying a separate ‘Pay on delivery’ fee on some Cash On Delivery (COD) orders, with the amount varying across transactions. Inc42 found fees of ₹5 and…
4-2.co
/4xf6zkN
- likes: 12
- replies: 2
- bookmarks: 1
- reposts: 2