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PYMNTS says 56 million shoppers abandoned carts in August 2026 over payment choice · Digg

PYMNTS says 56 million shoppers abandoned carts in August 2026 over payment choice

PYMNTS says 26 million abandoned carts trace back to a missing digital wallet. It also describes the controls consumers want before letting an AI agent spend.

PYMNTS reported on September 10, 2026, that 56 million people abandoned carts the previous month because they couldn't pay the way they wanted. It said 43% of those shoppers expected to hand a wallet to an AI agent within two years. The report, The Hidden Cost of Checkout Gaps from PYMNTS Intelligence and PayPal Open, also links 26 million abandoned carts to a missing digital wallet.

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PYMNTS says 56 million shoppers abandoned carts in August 2026 over payment choice

PYMNTS says 26 million abandoned carts trace back to a missing digital wallet. It also describes the controls consumers want before letting an AI agent spend.

PYMNTS reported on September 10, 2026, that 56 million people abandoned carts the previous month because they couldn't pay the way they wanted. It said 43% of those shoppers expected to hand a wallet to an AI agent within two years. The report, The Hidden Cost of Checkout Gaps from PYMNTS Intelligence and PayPal Open, also links 26 million abandoned carts to a missing digital wallet.

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PY
PYMNTS@pymnts 3 days ago
Fifty-six million people put something in a cart last month and walked away because they couldn't pay the way they wanted. Now those same shoppers are deciding whether to hand a wallet to an AI agent, and 43% say they will within two years. Merchants who can't get checkout…
hubs.ly
/Q04x7HKF0
- likes: 3
- replies: 1
- bookmarks: 1
- reposts: 1

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1 post, first seen 3d ago

3 likes1 comments1 saves1 reposts

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@pymntsFifty-six million people put something in a cart last month and walked away because they couldn't pay the way they wanted. Now those same shoppers are deciding whether to hand a wallet to an AI agent, and 43% say they will within two years. Merchants who can't get checkout right today are unlikely to win that round. What's inside: 🛒 Why 26 million abandoned carts trace back to a missing digital wallet 💸 How paycheck to paycheck shoppers abandon differently 🚪 The share of wallet users who'd leave a merchant entirely over payment choice 🤖 The controls consumers want before letting an agent spend Read The Hidden Cost of Checkout Gaps from PYMNTS Intelligence and @PayPal_Open to find the gaps in your own checkout. https://hubs.ly/Q04x7HKF0

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Posts from X

1 post

PY
PYMNTS@pymnts 3 days ago
Fifty-six million people put something in a cart last month and walked away because they couldn't pay the way they wanted. Now those same shoppers are deciding whether to hand a wallet to an AI agent, and 43% say they will within two years. Merchants who can't get checkout…
hubs.ly
/Q04x7HKF0
- likes: 3
- replies: 1
- bookmarks: 1
- reposts: 1